Job Requirements
Experience developing implementation plans in ServiceNow Knowledge of HR functions, processes, and best practices.
Configure and deploy ITSM workflows for Incident, Problem, Change, Knowledge, and Request Management.
● 3+ years of ServiceNow development experience with excellent working knowledge on PORTAL Development (Employee Service Center, ESC Pro and Service Portal)
● CSA/ CAD certifications (Compulsory).
● CIS-HRSD/ CIS-ITSM certification (Compulsory).
● Strong knowledge of JavaScript.
● Experience customizing ServiceNow using: Forms, UI Policies, Client Scripts, Workflows, UI Actions, Business Rules, Script Includes, Inbound Actions.
● Extensive hands-on experience with web-based languages: JavaScript, CSS, Jelly, XML, HTML, and Glide.
● Proficiency in integrating ServiceNow with third-party tools via SOAP/REST APIs.
● Experience in agile development environments.
● Strong understanding of ITIL practices and their application in ITSM and HRSD solutions.
● Excellent communication and presentation skills
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What We Do
A Trusted Partner for Every Digital Enterprise Bringing Value.
Jade Global is a global IT consulting company with two decades of industry experience that helps the world’s leading businesses and organizations build their digital core, optimize their operations, and accelerate revenue growth. We are headquartered in San Jose, California; Jade Global operates with offices in 13 locations across North America, the UK, and Asia.
Renowned as a trusted "partner of choice" for businesses in Healthcare & Life Sciences, Hi-tech, Retail, Manufacturing, and Financial Industries, Jade Global has innovated 30+ industry-specific solutions.
Whether your focus is harnessing or expanding Gen-AI, AI, and digital capabilities, transforming operating models, or accelerating insightful decision-making, we’re here to help you gain and maintain a competitive edge with efficient, sustainable models.
At Jade Global, it’s all about outcomes—your outcomes—and delivering the results you desire, tailored to your unique requirements
