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The Role
Senior ServiceNow engineer responsible for designing, configuring, integrating, and troubleshooting ServiceNow solutions in secure DoD environments. Must ensure compliance with security requirements, decompose work into Jira stories, produce technical documentation, and deliver complex integrations and monitoring/analytics. Lead system-level perspectives across cloud, infrastructure, and security domains.
Summary Generated by Built In
Active TS/SCI w/ CI Poly required. On-site position. Must have Sec+ or better.
Required Education, Experience, & Skills :
10 years ServiceNow experience plus a Bachelor’s degree is required.
Must meet DOD 8140 requirements (Security+ CE Certification at minimum)
Must possess ServiceNow Certifications
Demonstrated expertise as a senior ServiceNow engineer delivering similar scope projects
Understanding of all security related requirements in secure environments
Familiar with Agile Methodologies and ability to accurately decompose tasks for Jira stories
Expert troubleshooting and solutioning skills
Strong technical documentation skills
Preferred Education, Experience, & Skills :
STEM degree
Experience with Model-Based Systems Engineering (MBSE)
Experience configuring tools providing end to end visibility, monitoring, and analytics (e.g. AppDynamics, DynaTrace)
Integration of virtualized applications and application streaming or layering techniques
Experience leading and overseeing a total system perspective including technical understanding of relationships, dependencies and requirements of cloud services, infrastructure and security domains
Experience with IBM Enterprise Lifecycle Management, TeamWork Cloud/Cameo experience, Microsoft Project and/or Tableau
Pay & Benefits HighlightsCompensation
Required Education, Experience, & Skills :
10 years ServiceNow experience plus a Bachelor’s degree is required.
Must meet DOD 8140 requirements (Security+ CE Certification at minimum)
Must possess ServiceNow Certifications
Demonstrated expertise as a senior ServiceNow engineer delivering similar scope projects
Understanding of all security related requirements in secure environments
Familiar with Agile Methodologies and ability to accurately decompose tasks for Jira stories
Expert troubleshooting and solutioning skills
Strong technical documentation skills
Preferred Education, Experience, & Skills :
STEM degree
Experience with Model-Based Systems Engineering (MBSE)
Experience configuring tools providing end to end visibility, monitoring, and analytics (e.g. AppDynamics, DynaTrace)
Integration of virtualized applications and application streaming or layering techniques
Experience leading and overseeing a total system perspective including technical understanding of relationships, dependencies and requirements of cloud services, infrastructure and security domains
Experience with IBM Enterprise Lifecycle Management, TeamWork Cloud/Cameo experience, Microsoft Project and/or Tableau
Pay & Benefits HighlightsCompensation
- Competitive salary and benefits package.
- Employee referral bonuses of up to $10,000 for eligible hires.
- Additional bonus opportunities for exceptional performance and contributions to business development and company growth.
- Comprehensive medical, dental, and vision coverage for employees and eligible dependents.
- Deductible reimbursement of up to $1,000 for employee-only coverage and up to $2,000 for family coverage upon meeting plan deductibles.
- 100% company-paid short-term disability insurance.
- 100% company-paid long-term disability insurance.
- 100% company-paid accidental death and dismemberment (AD&D) insurance.
- Company-paid life insurance coverage up to $150,000.
- 401(k) plan with immediate vesting upon eligibility. Employees become eligible after six months of service.
- Pre-tax and Roth contribution options available.
- Company Match: A&M provides a dollar-for-dollar match on employee contributions up to 6% of eligible compensation.
- Non-Elective Contribution (NEC): A&M provides an additional 6% company contribution to all eligible participants, regardless of employee contributions.
- Up to 18 days of flexible paid time off (PTO).
- Additional PTO awarded based on years of service: +2 days after 3 years, +4 days after 6 years, and +7 days after 10 years.
- 10 paid holidays annually, including up to four floating holidays.
- Flexible work schedules, including flex time and compressed work schedules, based on contract and project requirements.
Skills Required
- Active TS/SCI with CI Poly
- On-site work required
- Security+ (or better) / meet DOD 8140 (Security+ CE minimum)
- 10 years ServiceNow experience
- Bachelor's degree
- Possess ServiceNow Certifications
- Demonstrated expertise as a senior ServiceNow engineer delivering similar scope projects
- Understanding of security requirements in secure environments
- Familiarity with Agile methodologies and ability to decompose tasks into Jira stories
- Expert troubleshooting and solutioning skills
- Strong technical documentation skills
- STEM degree
- Experience with Model-Based Systems Engineering (MBSE)
- Experience with AppDynamics or DynaTrace (monitoring/analytics)
- Experience integrating virtualized applications and application streaming/layering
- Experience leading total system perspective across cloud, infrastructure, and security
- Experience with IBM Enterprise Lifecycle Management, TeamWork Cloud/Cameo, Microsoft Project, and/or Tableau
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The Company
What We Do
As a minority-owned small business deeply committed to our customers, we take pride in our journey since our establishment in 2014. Specializing in providing crucial support to the DoD Government Industry, our focus lies in technical expertise spanning Architecture, Design, and Development, among other areas. Our size fuels our drive for growth, compelling us to continually seek new opportunities and recruit top talent to further enhance our capabilities.
