Cask is with you for what comes next.
At Cask, we believe in supporting our team every step of the way. We are currently seeking a ServiceNow Engineer to join our growing Enterprise Services team. As a ServiceNow Engineer you will be responsible for the evaluation, recommendation and build out of customer requirements on the ServiceNow platform utilizing ServiceNow defined best practices for configuration and development.
What you’ll be doing:
- Operate as part of a team or independently depending on project needs and complexity
- Responsible for the evaluation, recommendation and build out of customer requirements on the platform utilizing defined best practices for configuration and development
- Provides the primary technical effort to configure and develop the ServiceNow platform to meet business requirements and processes
- Collaborate and contribute on the creation, deployment and maintenance of technical best practice and standards
- Ensure proactive communication with project team
- Ensure technical deliverables to customers are complete, consistent, high quality, on time, and deliver valued outcomes
- Work with product owner/stakeholders to build requested items and tasks using workflows to manage processes and meet business requirements
- Design and build Workflow Engine / Flow Designer workflows to deliver functionality based on functional requirements
- Design, create and configure Notifications, UI Policies, Page Layouts, Catalog Items, Record Producers, Flows, etc. in ServiceNow
- Design, create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs
- Develop Workflow / Flow Design where required to drive Approvals and Process Lifecycle
- Configuration management and version control
- Troubleshooting code related issues/defects
- Provide technical support to configure and develop the ServiceNow platform to meet business requirements and processes
- Understand the underlying business need conveyed through discussion and user stories
Qualifications:
- 1-3 years of hands-on experience within the ServiceNow Platform
- 1-3 years of other business experience
- 1-3 years of Scripting/Coding Experience (JavaScript preferred)
- Knowledge of technical components such as LDAP, SSL, SAML/SSO and other like technologies
- Implementation and configuration experience within the ServiceNow Platform
- Familiar with Service Oriented architecture and web services integration (SOAP, WSDL, REST)
- Experience with web services integrations
- Experience working in an Agile/Scrum/XP environment
Education:
- Certified System Administrator
- ServiceNow Platform Implementation Badge
- Minimum One (1) CIS Cert
- Working towards additional SN certifications
- Typically requires a bachelor's degree, preferably in Computer Science or Information Technology or a related discipline
- Associate's Degree in Information Technology, Business, or related field; and two (2) years experience, or more, working in professional services teams, information technology, or business operations; OR equivalent combination of education, training, and experiences relative to the domain of expertise.
Come join us at Cask and take your career journey to new heights!
Perks? Oh, yes.
Cask's success is based on our most valuable asset - our people. We offer a robust benefits package designed with your needs in mind. We are passionate about investing in our people and support your continued education and career development.
We value diversity at our company. Cask is an equal opportunity employer. Everyone who applies with the qualifications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
To learn more about Cask, please visit our website and check out our podcast series. Also be sure to follow us on LinkedIn, Facebook, and Twitter!
To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.
Applicants must be authorized to work for ANY employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Note: Base salary range is $75,000 USD to $100,000 USD. This range represents the expected compensation for this position. Actual salaries will vary and may be above or below the range when taking into account the wide range of factors that are considered in making compensation decisions, including but not limited to location; skill sets; experience and training; licensure and certifications; and other business and organizational needs. Compensation decisions are dependent on the facts and circumstances of each case. The range listed is just one component of the total compensation package for employees.
Top Skills
What We Do
Headquartered in San Diego, California, Cask designs, enables, and sustains digital transformation on the NOW® platform for enterprise clients across both the private and public sectors. Cask is one of just a handful of companies that has achieved ServiceNow® Elite Partner status and the only partner to be honored with the ServiceNow®Americas Elite Partner of the Year award in January 2020 and the Global Elite Partner of the Year Award in May 2020.
Cask delivers end-to-end solutions to help organizations make the most of their ServiceNow investments, reducing cost, and improving quality of services across the enterprise. Cask’s portfolio includes strategy, implementation, modernization, digital transformation, and managed services that enable clients to execute an end-to-end digital vision. Cask consultants provide domain-focused solutions across IT, Human Resources, Security and Risk Management, Customer Service, Finance / Procurement, and Operations to modernize employee, customer, and constituent user experience. Cask’s approach integrates design thinking and organizational change management to help its customers transform the way they work.
