Leidos is looking for a ServiceNow Developer to support ongoing ServiceNow continuous improvement projects of an existing ServiceNow implementation for an enterprise. The successful candidate will be eager to learn, adapt to client needs, and support the implementation of the ServiceNow roadmap. The ServiceNow Developer will collaborate with a diverse workforce within a matrix environment and communicate effectively while helping gather and document requirements from stakeholders, working alongside the team to build upon the existing ServiceNow foundation.
As a ServiceNow Developer, you will play a supporting role in designing, developing, and implementing solutions within the ServiceNow platform. You will help maintain and support continual service improvements on modules such as: ITSM, ITOM, CSM, ITAM, CMDB, HAM and HRSD.
This position is remote. However, candidates must be willing to work east coast core work hours and are to be local to the Washington, DC area.
Qualifications:
- Bachelor's degree in a related field or equivalent practical experience
- 1–2 years of experience with the ServiceNow platform, or demonstrable foundational knowledge of its architecture and capabilities.
- Exposure to design, development, or support tasks on a platform or software project.
- Basic familiarity with ITSM, ITOM, and ITAM concepts.
- Shows initiative, asks good questions, and is a proactive self-starter who seeks feedback.
- Positive attitude, willingness to learn, and team-oriented mindset.
- Good communication and organizational skills.
- Willingness to work within an Agile framework: participate in daily scrums and ceremonies, and update stories in ServiceNow to document progress.
- Interest in or exposure to ServiceNow custom-scoped application development is a plus.
Responsibilities:
Team Support:
- Exhibits strong customer service and teamwork, collaborating effectively with teammates, clients, and vendors under the guidance of senior staff.
- Communicates ideas clearly and gathers feedback from team members; contributes creativity and collaboration in team discussions.
- Helps identify risks and challenges and brings them to the attention of senior team members.
- Participates in development reviews and seeks guidance from mid-level and senior staff.
- Assists in gathering and documenting business and system requirements.
- Supports the development of use cases and testing procedures, helping verify product functionality prior to production deployment.
- Participates in project team meetings with technical staff and other stakeholders.
- Assists with implementation plans, SOPs, and system architecture documentation under supervision.
- Supports the architecture, design, and implementation of ServiceNow solutions as directed.
- Helps prepare status reports and presentations by collecting and organizing information.
- Maintains and helps organize project documentation.
- AI exposure: interest in Now Assist, third-party LLM APIs, or automated test frameworks.
Development:
- Basic experience or coursework with JavaScript/Glide, HTML5, jQuery, and CSS; exposure to Angular JS is a plus.
- Assists in configuring environments for applications and supporting release management and production support activities.
- Helps design, create, and configure Business Rules, UI Policies, UI Actions, Client Scripts, and ACLs with guidance from senior developers.
- Supports the development of automation workflows, performs unit tests, and follows established coding standards and best practices.
- Exposure to Flow Designer is a plus.
- Exposure to system integrations is a plus.
- Collaborates with the team on software design tasks, contributing to work estimates for smaller features.
- Coordinates with other development, infrastructure, and operations teams as directed.
What Sets You Apart:
- Exposure to integrating ServiceNow with external systems.
- Ability to support one project with focus and reliability.
- ServiceNow Certifications
- Knowledge of AI integration within ServiceNow, including Now Assist and AI Agents.
- Strong knowledge of ServiceNow Suite (ITSM, ITOM, ITAM), workflows, business rules, client scripts, UI policies, and portal development)
- Expertise in ITAM (SAM/HAM) and ITOM (CMDB, Discovery, Service Mapping) modules.
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.
Original Posting:September 11, 2026For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Skills Required
- Bachelor's degree in a related field or equivalent practical experience
- 1-2 years of experience with the ServiceNow platform or demonstrable foundational knowledge of its architecture and capabilities
- Exposure to design, development, or support tasks on a platform or software project
- Basic familiarity with ITSM, ITOM, and ITAM concepts
- Initiative, proactive self-starter behavior, willingness to learn, and ability to seek feedback
- Positive attitude and team-oriented mindset
- Good communication and organizational skills
- Willingness to work within an Agile framework, participate in daily scrums and ceremonies, and update ServiceNow stories
- Basic experience or coursework with JavaScript or Glide, HTML5, jQuery, and CSS
- Willingness to work East Coast core hours and be local to the Washington, DC area
- Interest in or exposure to ServiceNow custom-scoped application development
- Exposure to AngularJS
- Exposure to Flow Designer
- Exposure to system integrations
- ServiceNow certifications
- Knowledge of AI integration within ServiceNow, including Now Assist and AI Agents
- Strong knowledge of the ServiceNow Suite, workflows, business rules, client scripts, UI policies, and portal development
- Expertise in ITAM, including SAM and HAM, and ITOM, including CMDB, Discovery, and Service Mapping
- Exposure to integrating ServiceNow with external systems
Leidos Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Leidos and has not been reviewed or approved by Leidos.
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Healthcare Strength — Healthcare coverage is described as comprehensive, with multiple plan options, low office-visit copays in some plans, and access to mental health and wellness support tools. The availability of HSA/FSA options and employer contributions is positioned as a meaningful part of the total package.
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Retirement Support — Retirement benefits are framed as a strong component of total rewards, highlighted by a 401(k) match and immediate vesting in the standard package. The Employee Stock Purchase Plan is also presented as an additional long-term wealth-building feature.
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Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle supports extend beyond core insurance, including wellness programs, fitness-related stipends, and assistance resources. Work flexibility and related perks are also included as part of the broader rewards experience.
Leidos Insights
What We Do
We Are Leidos For 50 years we have been tackling some of the biggest problems that face our nation and our world. OUR MISSION Through our culture of innovation and history of performance, we develop deep customer trust built on integrity and create enduring solutions that improve our world. Leidos is a science and technology solutions leader working to address some of the world’s toughest challenges in the defense, intelligence, homeland security, civil, and healthcare markets. The company’s 43,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately $11.09 billion for the fiscal year ended January 3, 2020. Leidos was cited for the meaningful work employees perform that is challenging, impactful, and aligned with our customers’ missions as reasons professionals want to work and stay at our company. Leidos has also been named to lists including Forbes’ Best Employers for Diversity, Forbes’ America’s Best Employers for Women, Military Times Best for Vets Employers, and Ethisphere Institute’s World's Most Ethical Companies®. Employees enjoy career enrichment opportunities available through mobility and development and experience rewarding relationships with supportive supervisors and talented colleagues and customers. Employees appreciate our flexible work environment, allowing for and encouraging a true work-life balance. Our professionals are also excited about our Employee Resource Groups, like the newly launched Collaborative Outreach with Remote and Embedded Employees (CORE), which strives to create an environment where every employee, regardless of location, feels fully engaged as a valued employee of Leidos. Your most important work is ahead.
