Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
The ServiceNow Developer is a seasoned subject matter expert, responsible for consulting with internal clients about the software technology environment with medium to high complexity.
This role translates business requirements into technology terms and develops more complex algorithms and programming code for software solutions.
The primary objective of the ServiceNow Developer is to design, test, implement and maintain software code that enables computer systems to perform specific tasks and assists with determining how technology can be applied to meet client needs.
Key responsibilities:
- Collaborate closely with Product Owners and Practice Managers to understand detailed business and user requirements and align technical solutions with program goals.
- Assist in preparing technical requirement documents, including system diagrams and flowcharts illustrating data and process flows after proposed system changes.
- Analyze business requirements to ensure the designed ServiceNow solution meets functional, technical, and operational expectations.
- Perform proof‑of‑concept (POC) activities when needed to validate solution feasibility.
- Translate business and technical requirements into comprehensive system design documentation focusing on how the required functionality will be implemented.
- Develop end-to-end ServiceNow solutions, including:
Must Haves:
- Worked as ServiceNow developer for at least 3+ years recently
- Worked on multiple modules but not limited to ITSM, HRSD, ITOM, SPM, ITAM etc.,
- Preferred someone with CSA, CAD or any of CIS certifications but not mandatory
Workplace type:
About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune
Global 100. We are committed to accelerating client success and positively impacting society through
responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with
unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and
application services. Our consulting and industry solutions help organizations and society move
confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more
than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as
established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each
year in R&D.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Third parties fraudulently posing as NTT DATA recruiters
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.
Skills Required
- At least 3+ years recent experience as a ServiceNow developer
- Experience working on multiple ServiceNow modules (ITSM, HRSD, ITOM, SPM, ITAM, etc.)
- ServiceNow certifications preferred (CSA, CAD, CIS)
NTT DATA Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NTT DATA and has not been reviewed or approved by NTT DATA.
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Fair & Transparent Compensation — Feedback suggests salary bands and grades are clearly defined, making ranges and promotion criteria easier to understand. Standardized HR processes provide visibility into levels across common delivery roles.
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Healthcare Strength — Feedback suggests the package includes comprehensive medical, dental, and vision options with HSA/FSA eligibility. Global materials emphasize comprehensive insurance and wellbeing as baseline offerings across regions.
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Wellbeing & Lifestyle Benefits — Flexible work options, including remote/hybrid arrangements, are highlighted as core benefits and can support work–life balance. Some delivery teams report more manageable hours than strategy consultancies, improving perceived value for time.
NTT DATA Insights
What We Do
NTT DATA, Inc. is a trusted global innovator of business and technology services. We're committed to helping clients innovate, optimize and transform for long-term success. Our R&D investments help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity
