ServiceNow Developer

Posted 4 Hours Ago
Be an Early Applicant
Westford, MA, USA
In-Office
100K-170K Annually
Senior level
Artificial Intelligence • Information Technology • Software • Consulting
The Role
Design, develop, and maintain ServiceNow solutions across ITSM, ITOM, HRSD, CSM, and custom scoped apps. Build workflows, integrations, portals, and CMDB improvements; write server- and client-side scripts; support upgrades, testing, and performance troubleshooting; document designs and collaborate with stakeholders to deliver upgrade-safe, maintainable platform extensions.
Summary Generated by Built In
ServiceNow Developer - Remote
Bright Vision Technologies is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States.
This is a fantastic opportunity to join an established and well-respected organization offering tremendous career growth potential.
Job Title: ServiceNow Developer
Location: 100% Remote (U.S.)
Position Type: Full-time, Direct W2
Salary Range: $100,000–$170,000 Annually
Experience Required: 6+ years
Sponsorship: U.S. Citizens, Green Card Holders, EAD Holders, and H-1B transfer candidates are encouraged to apply. We are unable to sponsor new H-1B visa petitions for this position.
Job Summary:
We are seeking an experienced ServiceNow Developer to build and maintain solutions across ITSM, ITOM, HRSD, CSM, and custom scoped applications. The role focuses on hands-on configuration and development — including workflows, Flow Designer, scripting, integrations, UI customization, and platform extensions — while applying best practices that keep the platform clean, upgrade-safe, and performant. The ideal candidate has shipped meaningful ServiceNow work in production, balances declarative and programmatic approaches thoughtfully, and writes maintainable code that survives upgrades and team turnover.
Key Responsibilities
  • Design and develop ServiceNow solutions across ITSM, ITOM, HRSD, CSM, and custom scoped applications.
  • Build workflows using Flow Designer, IntegrationHub, and Process Automation Designer where appropriate.
  • Write clean, well-tested server-side and client-side scripts (Business Rules, Script Includes, Client Scripts, UI Actions).
  • Develop scoped applications that follow platform best practices and avoid global-scope pollution.
  • Build integrations with enterprise systems using IntegrationHub spokes, REST/SOAP APIs, and MID Servers.
  • Develop catalog items, request workflows, and end-to-end fulfillment automation that simplify how users request services and ensure each request is routed, approved, and executed reliably end-to-end.
  • Implement Service Portal, Employee Center, and custom portal experiences using widgets and AngularJS.
  • Develop and maintain CMDB integrations, identification rules, and data quality improvements.
  • Implement reports, dashboards, and Performance Analytics where required, ensuring stakeholders have the operational visibility they need to monitor service performance and make informed decisions.
  • Participate in design reviews, contribute to platform standards, and document technical decisions.
  • Support upgrades, regression testing, and remediation of customizations across releases.
  • Troubleshoot performance, scripting, and integration issues across development, test, and production instances, applying systematic root-cause analysis and contributing durable fixes back to the platform.
  • Collaborate with admins, BAs, and stakeholders to refine requirements and propose pragmatic technical solutions.
  • Stay current with ServiceNow releases, new features, and emerging best practices.
Required Qualifications
  • Bachelor’s degree in Computer Science, Information Systems, or a related field.
  • Five or more years of hands-on ServiceNow development experience.
  • Strong JavaScript skills including ES5/ES6 patterns used in ServiceNow.
  • Deep expertise with Business Rules, Script Includes, Client Scripts, UI Actions, and UI Policies.
  • Experience with Flow Designer and IntegrationHub.
  • Hands-on integration experience using REST, SOAP, and MID Servers.
  • Strong understanding of the ServiceNow data model and CMDB concepts.
  • Experience with Service Portal widget development.
  • ServiceNow Certified System Administrator (CSA) credential.
  • Strong troubleshooting and analytical skills.
Preferred Qualifications
  • ServiceNow Certified Application Developer (CAD).
  • Certified Implementation Specialist credentials (ITSM, HR, CSM, ITOM).
  • Experience with Now Assist or GenAI Controller.
  • Familiarity with App Engine Studio.
  • Exposure to multi-instance ServiceNow environments.

How to Apply
Would you like to know more about this opportunity? For immediate consideration, please send your resume to [email protected] or contact us at (908) 505-3899. Learn more about Bright Vision Technologies at www.bvteck.com.
Bright Vision Technologies is an Equal Opportunity Employer.
 

Skills Required

  • Bachelor's degree in Computer Science, Information Systems, or a related field.
  • 6+ years of ServiceNow development experience.
  • Strong JavaScript skills including ES5/ES6 patterns used in ServiceNow.
  • Deep expertise with Business Rules, Script Includes, Client Scripts, UI Actions, and UI Policies.
  • Experience with Flow Designer and IntegrationHub.
  • Hands-on integration experience using REST, SOAP, and MID Servers.
  • Strong understanding of the ServiceNow data model and CMDB concepts.
  • Experience with Service Portal widget development and Employee Center/custom portal experiences.
  • ServiceNow Certified System Administrator (CSA) credential.
  • Strong troubleshooting and analytical skills, including performance and root-cause analysis.
  • ServiceNow Certified Application Developer (CAD).
  • Certified Implementation Specialist credentials (ITSM, HR, CSM, ITOM).
  • Experience with Now Assist or GenAI Controller.
  • Familiarity with App Engine Studio.
  • Exposure to multi-instance ServiceNow environments.
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The Company
53 Employees
Year Founded: 2020

What We Do

Bright Vision Technologies is a minority-owned organization founded in July 2020 and based in New Jersey, USA. The company specializes in delivering top-tier staffing and IT consulting services, including custom computer programming and systems design. Additionally, they are a product engineering firm with a flagship AI-powered talent intelligence and enterprise automation platform called Lumina, which helps transform IT into a strategic asset for their valued partners.

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