ServiceNow Developer

Reposted 14 Days Ago
Be an Early Applicant
Kraków, Małopolskie, POL
In-Office
Mid level
Healthtech
The Role
Design, develop, and maintain ServiceNow ITSM and HRSD solutions. Build workflows, scripts, integrations (REST/SOAP), enhance portals, ensure data integrity, reporting, governance, upgrades, and support automation and AI-enabled service transformation.
Summary Generated by Built In

Bring more to life.

At Danaher, our work saves lives. And each of us plays a part. Fueled by our culture of continuous improvement, we turn ideas into impact – innovating at the speed of life. 

Our 63,000+ associates work across the globe at more than 15 unique businesses within life sciences, diagnostics, and biotechnology.  

Are you ready to accelerate your potential and make a real difference? At Danaher, you can build an incredible career at a leading science and technology company, where we’re committed to hiring and developing from within. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. 

Learn about the Danaher Business System which makes everything possible.

We are seeking an experienced ServiceNow Developer to design, develop, and optimize solutions across IT Service Management (ITSM) and HR Service Delivery (HRSD) modules. The role focuses on delivering scalable, user-centric workflows, enabling automation, and supporting enterprise service transformation initiatives.

An ideal candidate is a technically strong ServiceNow developer who combines ITSM & HRSD expertise with integration, automation, and user-centric design, while operating within governance and driving toward AI-enabled service transformation.

In this role, you will have the opportunity to:

  • Design, build, and maintain ServiceNow solutions across ITSM (Incident, Problem, Change, Request) and HRSD (Employee Service Center, Lifecycle Events, Case Management).
  • Configure workflows, Flow Designer, and automation to streamline IT and HR service delivery processes.
  • Develop scripts (Client Scripts, Business Rules, Script Includes) and UI components to meet business requirements while adhering to best practices.
  • Build and maintain integrations with third-party systems (e.g., Workday, Azure AD, payroll systems) using REST/SOAP APIs and IntegrationHub.
  • Enhance self-service portals (Service Portal / Employee Center) to improve usability and adoption.
  • Ensure data integrity and develop dashboards and reports for ITSM and HR performance tracking.
  • Follow platform governance standards, support upgrade cycles, and ensure solutions align with ServiceNow architecture and security best practices.

The essential requirements of the job include:

  • Proven experience as a ServiceNow Developer with hands-on delivery in ITSM and/or HRSD modules
  • Strong knowledge of JavaScript, ServiceNow scripting, and platform development best practices
  • Experience with Flow Designer, IntegrationHub, and Employee Center
  • Expertise in REST/SOAP integrations and enterprise system connectivity
  • ServiceNow certifications (e.g., Certified System Administrator (CSA) required , CIS - ITSM & CIS - HRSD ; CAD preferred)

Travel Requirements:

  • The role will require occasional travel globally for stakeholder workshops and events. 

It would be a plus if you also possess previous experience in:

  • Knowledge of ITIL frameworks and HR service delivery models
  • Experience with HRSD lifecycle events and case management implementations
  • Familiarity with AI/automation (Virtual Agent, AWA, Agentic AI)
  • Integration experience with Workday, ADP, Azure/AWS, or identity systems
  • Experience working in Agile / Scrum delivery environments

Danaher offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

At Danaher, we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Danaher can provide.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

Skills Required

  • Proven experience as a ServiceNow Developer with hands-on delivery in ITSM and/or HRSD modules
  • Strong knowledge of JavaScript and ServiceNow scripting/platform development best practices
  • Experience with Flow Designer, IntegrationHub, and Employee Center
  • Expertise in REST and SOAP integrations and enterprise system connectivity
  • Familiarity with Service Portal / Employee Center enhancements and usability improvements
  • Knowledge of platform governance, upgrade cycles, and ServiceNow security best practices
  • Certified System Administrator (CSA) on ServiceNow (required); CIS-ITSM and CIS-HRSD (treated as required)
  • CAD (Certified Application Developer) on ServiceNow
  • Knowledge of ITIL frameworks and HR service delivery models
  • Experience with HRSD lifecycle events and case management implementations
  • Familiarity with AI/automation technologies (Virtual Agent, AWA, Agentic AI)
  • Integration experience with Workday, ADP, Azure/AWS, identity systems (e.g., Azure AD)
  • Experience working in Agile/Scrum delivery environments

Danaher Corporation Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Danaher Corporation and has not been reviewed or approved by Danaher Corporation.

  • Healthcare Strength Healthcare coverage is described as comprehensive, including medical plan options alongside dental, vision, life, disability, and mental health support. Wellness initiatives and support programs such as an EAP and vaccination or fitness offerings add breadth beyond core insurance.
  • Retirement Support Retirement benefits include a 401(k) plan with employer matching and options such as pre-tax and Roth contributions. Broader financial rewards such as performance bonuses and access to equity or an employee stock purchase plan are also described.
  • Parental & Family Support Parental leave and family-building support are described as available, including maternity and paternity leave and fertility assistance. Childcare and eldercare support are also highlighted as part of the overall package.

Danaher Corporation Insights

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The Company
HQ: Washington , DC
57,802 Employees
Year Founded: 1984

What We Do

Danaher is a global science and technology innovator committed to helping our customers solve complex challenges and improve quality of life around the world. A global network of more than 25 operating companies, we drive meaningful innovation in some of today’s most dynamic industries through our operating companies in four strategic platforms: Life Sciences, Diagnostics, Water Quality and Product Identification. The engine at the heart of our success is the Danaher Business System (DBS), a set of tools that enables continuous improvement around lean, growth and leadership. Through the ingenuity of our people, the power of DBS and the impact of our meaningful technologies, we help realize life’s potential in ourselves and for those we serve.

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