Your Role
In this role, you will play a key part in shaping and advancing BEUMER Group’s ServiceNow platform landscape. As part of a global, cross‑functional environment, you will help evolve governance structures, processes, and technical standards while supporting the platform’s long‑term maturity and adoption across the organization.
Your Responsibilities
- Design, implement, and enhance ServiceNow CSM and ITSM solutions across core modules
- Develop flows, scripts, UI policies, IntegrationHub spokes, and upgrade‑safe customizations
- Build and manage integrations with external providers, including SLAs, OLAs, contracts, and vendor coordination
- Establish and maintain governance for release cycles, data models, error handling, and security boundaries
- Apply security best practices and maintain documentation for compliance and audit purposes
- Collaborate closely with business stakeholders to refine requirements and continuously improve the platform
- Support platform adoption through demos, knowledge articles, training sessions, and performance analytics
Your Profile
- A degree in Computer Science, Information Systems, or a comparable field
- Several years of hands‑on experience developing ServiceNow solutions, particularly in ITSM and ideally also CSM
- Clear and structured communication skills for working with both technical and non‑technical stakeholders
- ServiceNow certifications such as CSA, CIS‑ITSM, or CIS‑CSM are a strong advantage
- A self‑organized, analytical, and goal‑oriented working style in global virtual teams
- Curiosity and motivation to continuously learn in a fast‑changing technology environment
- Strong English skills; German language skills are beneficial for collaboration in an international context
What Makes This Role Special
- A key role in shaping a growing and evolving ServiceNow platform landscape
- Close collaboration with international stakeholders and diverse business areas
- High level of responsibility with room to influence standards, governance, and best practices
- A culture that values trust, knowledge sharing, and continuous development
About BEUMER Group
Conveying, loading, palletizing, packing, sorting and distributing – BEUMER Group develops and produces technically leading intralogistics systems for the global market. Our employees are characterized by excellent know‑how and a strong will to consistently develop themselves further. We do our utmost to promote this claim: within the framework of a family‑like cooperation characterized by high mutual esteem and a culture of trust that creates stability and security. Our common goal: to implement outstanding and innovative projects worldwide.
Additional InformationWe look forward to receiving your application! Please include your salary expectations (gross annual salary) and your notice period or earliest possible starting date.
Skills Required
- Degree in Computer Science or Information Systems
- Several years of experience developing ServiceNow solutions, particularly in ITSM and CSM
- ServiceNow certifications such as CSA, CIS-ITSM, or CIS-CSM
- Strong English communication skills; German is beneficial
BEUMER Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about BEUMER Group and has not been reviewed or approved by BEUMER Group.
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Affordable Benefits — U.S. postings state the employer covers 100% of medical and dental premiums for employees and eligible dependents, with company‑paid life and long‑term disability. This materially reduces employee costs for core coverage and signals strong baseline healthcare value.
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Retirement Support — A 401(k) with employer match is consistently advertised alongside core benefits. This indicates company-backed long‑term savings support as part of the total package.
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Leave & Time Off Breadth — Generous paid time off, paid company holidays, and additional flex days are explicitly listed in recent postings. This breadth of time‑off options supports planned rest and flexibility.
BEUMER Group Insights
What We Do
The BEUMER Group is an international leader in the manufacture of intralogistics systems for conveying, loading, palletising, packaging, sortation, and distribution. With 5,400 employees worldwide, the BEUMER Group has annual sales of about EUR 1.2 billion. The BEUMER Group and its group companies and sales agencies provide their customers with high-quality system solutions and an extensive customer support network around the globe and across a wide range of industries, including bulk materials and piece goods, food/non-food, construction, mail order, post, and airport baggage handling. Long-term success instead of short-term profits To achieve long-term success, a company needs sustainable development and reliable partnerships. This requires trust and solid core values. Responsibility for products ... These values guide us in our efforts to continually and sustainably improve our products, processes, and organisation. Our pursuit of quality leadership leads to outstanding performance in our work, processes, products, services, and in the quality of our customers' results. ... and the environment For us, sustainability means a balance between environmental sensitivity, economic success, and social responsibility. Energyefficient, environmentally friendly, and safe production and product design are just as important as avoiding accidents and health risks. We achieve this through: • Energy-efficient product design • Future-oriented technologies • Prevention of environmental pollution, accidents, and health risks • Ongoing product optimisation and employee training • Commitment that goes above and beyond legal requirements Legal notice: https://www.beumergroup.com/en/legal-notice YouTube: https://www.youtube.com/user/BeumerGroup Facebook: https://www.facebook.com/BeumerGroup Twitter: https://twitter.com/BEUMERGroup
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