Role: ServiceNow Developer
Focus: ServiceNow development, secure integrations, ITSM, automation, and AI capabilities.
Key Responsibilities:
- Design, develop, test, deploy, and maintain ServiceNow applications and enhancements.
- Build secure REST/SOAP integrations, APIs, webhooks, IntegrationHub, and MID Server solutions.
- Develop JavaScript, Business Rules, Script Includes, Client Scripts, UI Policies, and Flow Designer workflows.
- Configure ITSM modules including Incident, Problem, Change, Request, Knowledge, Service Catalog, and CMDB.
- Build user-friendly experiences using Employee Center, Service Portal, workspaces, UI Builder, and mobile.
- Troubleshoot platform, integration, data, and performance issues; follow security, testing, code review, and release standards.
- Collaborate with technical/non-technical stakeholders and support upgrades, releases, documentation, and automation initiatives.
Required Skills:
- ServiceNow Development & Configuration – 4+ years
- JavaScript / Client & Server-side Scripting – 3+ years
- API Integration, REST/SOAP, JSON/XML, OAuth 2.0 – 2+ years
- ServiceNow ITSM, Flow Designer, IntegrationHub, Service Catalog, ACLs, CMDB – 2+ years
- Employee Center, Service Portal, UI Builder, Configurable Workspaces – 2+ years
- ServiceNow AI: Now Assist, GenAI, Predictive Intelligence, Virtual Agent, or AI Search – 2+ years
- Testing, source control, code review, release management, troubleshooting, and stakeholder communication – 2–3+ years
Skills Required
- 4+ years of ServiceNow development and configuration experience
- 3+ years of JavaScript and client- and server-side scripting experience
- 2+ years of API integration experience with REST, SOAP, JSON, XML, and OAuth 2.0
- 2+ years of experience with ServiceNow ITSM, Flow Designer, IntegrationHub, Service Catalog, ACLs, and CMDB
- 2+ years of experience with Employee Center, Service Portal, UI Builder, and Configurable Workspaces
- 2+ years of experience with ServiceNow AI capabilities, including Now Assist, Generative AI, Predictive Intelligence, Virtual Agent, or AI Search
- 2–3+ years of experience with testing, source control, code review, release management, troubleshooting, and stakeholder communication
What We Do
Info Origin is an AI-first technology company. We design and deploy intelligent systems that help enterprises operate with clarity, speed, and scale. From advanced analytics to autonomous workflows, our work is grounded in real-world impact. Our approach brings together data, engineering, and AI to modernize applications, unlock insight, and orchestrate complex operations with precision. Our products and platforms extend this capability: AgentFarm — multi-agent, enterprise-grade, policy-governed AI workforce that enables structured execution, resilient workflows, and full auditability, with parallel reasoning, tool orchestration, and real-time observability. Contract Insights — AI-driven clause extraction, NL search multi-document comparison engine for legal and commercial workflows. CDMS — intelligent document creation, collaboration, and compliance, powered by AI-based automation. Info QA — codeless test automation with end-to-end traceability. We partner with organizations to translate AI ambition into measurable outcomes - securely, responsibly, and at scale.
