Location: Chandler, AZ (Onsite) - Fulltime Role
Must-Have Skills:
Hands-on experience with one or more ServiceNow modules: ITOM, ITSM, HRSD, HAM, SAM, CSM, CRM
Integration experience with cloud platforms (AWS, Azure, etc.)
Expertise in automation tools and frameworks
Familiarity with DevOps and CI/CD practices for ServiceNow
Strong scripting and configuration experience in ServiceNow
Experience working in healthcare or SLED (State, Local, and Education) environments
We are seeking a Senior ServiceNow Architect to lead enterprise-level ServiceNow implementations and optimizations. You will be responsible for architecture, integration, customization, and strategic planning for multiple ServiceNow modules. This is a key leadership role requiring deep platform knowledge and strong collaboration with both business and technical stakeholders.
Architecture & Implementation: Design and implement scalable, end-to-end ServiceNow solutions including ITSM, ITOM, ITBM, HRSD, and more
Customization & Optimization: Lead configurations, workflows, and platform performance tuning
Integration: Architect and develop integrations with third-party systems (LDAP, AD, SAP, APIs, cloud platforms)
Governance: Establish standards for data, access, and system integrity across environments
Team Leadership: Mentor development teams and ensure adherence to best practices
Client Engagement: Act as a trusted advisor for clients, delivering architectural insights and automation strategies
Documentation & Upgrades: Produce technical documentation and manage ServiceNow upgrades/patches
Experience: 5+ years of ServiceNow implementation experience, 3+ years in an architect/lead role
Platform Skills:
Advanced ServiceNow architecture and development
Deep understanding of CSDM, CMDB, and platform governance
Expertise in scripting (JavaScript, Glide API, Business Rules)
Strong integration skills (REST, SOAP, OAuth2, MID Server)
Certifications:
ServiceNow Certified System Administrator (CSA) – required
Certified Application Developer (CAD) or Technical Architect (CTA) – preferred
ITIL & PM: Strong ITIL knowledge and experience with agile methodologies
Soft Skills: Strong leadership, documentation, and communication skills
Similar Jobs
.png)
What We Do
ActiveSoft is a leading provider of technical and professional staffing solutions to Fortune 500 and mid-sized clients across North America. We provide IT Staffing Solutions (Contract, Contract-to-Hire, and Direct Hire) for mission-critical positions across North America. With a core focus on Information Technology, Business Applications, Accounting & Finance, Telecommunications, and Engineering, and a proven recruiting model, Active Soft has become one of the most in-demand staffing companies around for providing contract, contract to hire, and permanent staffing solutions. Active Soft provides mission-critical custom solutions, business, and technology strategy, system design, architecture, application implementation, network systems integration and managed services.
Our Specialties:
ERP & CRM:
SAP, Oracle Applications, PeopleSoft, Hyperion, JD Edwards, Microsoft Dynamics, Siebel.
Application Development:
Visual Studio.NET (C#, C++, ASP, VB, ADO), J2EE (Java, JSP, Struts, Hibernate, JBoss), PHP, MySQL, Oracle, PLSQL, SQL Server, DB2, AJAX, Flash, Flex
IT Infrastructure:
Network & Systems Administration Helpdesk, Desktop, Security, CISSP, CCNA, CCNP, CCIE, JNCIA, JNCIS,
