Tech native for over 30 years, Devoteam guides businesses through sustainable digital transformation to deliver value.
With over 11,000 tech architects in more than 25 countries across Europe, the Middle East, and Africa, Devoteam is committed to using technology to serve people.
Devoteam has been a ServiceNow Elite Partner since 2019. In 2026, it was recognised as ServiceNow Partner of the Year for the fourth consecutive year.
Are you a visionary ServiceNow Architect ready to lead enterprise-wide digital transformation? Devoteam, a premier ServiceNow Elite Partner, is looking for strategic leaders to bridge the gap between complex business challenges and elegant technical solutions.
Your main duties and responsibilities are:
- Solution Design & Implementation: Design and implement solutions tailored to the organisation's specific needs.
- Development of ServiceNow Solutions: Partner with the product team and other stakeholders to design and implement ServiceNow solutions.
- Providing technical expertise and participating in the implementation of the new ServiceNow functionalities.
- Documentation of ServiceNow architecture for use internally.
- Contribution to ServiceNow software releases through configuration tasks and feature delivery.
- Implementation, configuration, and maintenance of interfaces/integrations with third parties.
You will be a great fit for this role if you have…
- Bachelor's/Master's degree in a technology field such as computer science or related field, or equivalent experience
- At least 4 years of implementation experience (Developer, Lead developer) in ServiceNow
- CTA or aspiration to achieve CTA
- Experience with scripting or programming (JavaScript, SQL, DB)
- Deep knowledge of CMDB and CSDM (Common Service Data Model) to ensure data is structured correctly across the platform.
- Project management skills
- Consultative approach and experience leading workshops with stakeholders to extract business requirements and turn them into technical solutions
- Presales support and the ability to help scope projects, estimate effort, and create Statements of Work (SOW).
- Solid communication skills, ability to clearly articulate complex ideas and technical designs
- Fluent English
- Experience with organizing, coordinating, leading and managing technical work of 3-15 consultants (developers, testers, BAs)
- Experience with C-level stakeholder communication and reporting
Do you wish to take the high ground in the process? We’d definitely welcome…
Proficiency in German and/or French
Benefits:
- 5 weeks of vacation per year
- 4 “My Days” per year
- Hybrid office
- Flexible working hours
- Career Management, training and certifications in the best breed of technologies - focused on technical and AI skills (ServiceNow, Google, Anthropic), Project Management methodology etc.
- Udemy for business account
- Meal allowance up to 1172€/year (5,12€/per day)
- Cafeteria 48€/month (MultiSport Card available)
- Phone tariff (unlimited calls, texts messages within the EU, 20GB of Internet)
- Employee Referral Program
- Sabbatical leave
- Repurchase of hardware
Moreover, we offer:
- Above standard working equipment
- Company mobile phone (selection from Android/iPhone)
- Company laptop (Windows/macOS)
- Coffee, tea, snacks and breakfasts in the office
- Company events and team buildings
- Gifts for work anniversaries, promotion or childbirth
- Friendly and open culture
And last but not least, you can rely on:
- Transparent framework for career growth, reinforced by annual performance evaluations
- Trust and autonomy, with no micro-management
- Learning from senior colleagues and opportunities to collaborate with professionals from various industries
- Opportunities to attend conferences to keep skills up-to-date
- Usage of AI tools and access to elaborate, tailored AI training
Skills Required
- Bachelor’s or master’s degree in computer science, technology, or a related field, or equivalent experience
- At least 4 years of ServiceNow implementation experience as a developer or lead developer
- CTA certification or aspiration to achieve CTA
- Experience with scripting or programming, including JavaScript, SQL, and databases
- Deep knowledge of CMDB and CSDM
- Project management skills
- Consultative approach and experience leading stakeholder workshops
- Experience supporting presales, scoping projects, estimating effort, and creating Statements of Work
- Strong communication skills and ability to explain complex technical designs
- Fluent English
- Experience organizing, coordinating, leading, and managing the technical work of 3–15 consultants
- Experience communicating and reporting to C-level stakeholders
- Proficiency in German and/or French
What We Do
Devoteam is a leading consulting firm focused on digital strategy, tech platforms, data and cybersecurity. By combining creativity, tech, and data insights, we empower our customers to transform their business and unlock the future. With 25 years’ experience and more than 10,000 employees across Europe, the Middle East and Africa, Devoteam promotes responsible tech for people and works to create better change. Creative tech for Better Change
