About Us: Cognex is the world’s leading provider of vision systems, software, sensors, and industrial barcode readers used in manufacturing automation. Cognex vision helps companies improve product quality, eliminate production errors, lower manufacturing costs, and exceed consumer expectations for high quality products at an affordable price. Typical applications for machine vision include detecting defects, monitoring production lines, guiding assembly robots, and tracking, sorting and identifying parts.
Cognex serves an international customer base from offices located throughout the Americas, Europe, and Asia, and through a global network of integration and distribution partners. The company is headquartered is located in the US!
We are seeking a skilled ServiceNow Administrator with at least 3 years of experience to work in our Noida, India office on a hybrid schedule - 3 days in the office and 2 remote.
This person will maintain and enhance our ServiceNow platform through configuration, customization and user support
Essential Functions:
Platform Maintenance: Ensure the stability and usability of the ServiceNow platform across production and non-production environments
Configuration: Set up and configure ServiceNow applications and modules according to business requirements
Customization: Develop custom scripts, workflows, and integrations using JavaScript, Web Services, HTML, and CSS
Incident Management: Handle incidents, problems, and change requests related to the ServiceNow platform
Data Management: Manage the Configuration Management Database (CMDB) and ensure data integrity using Discovery or equivalent methods
Upgrades and Patching: Perform regular updates, patches, and code migrations to keep the platform up-to-date
Documentation: Create and maintain process and knowledge documentation for team members and users
User Support: Provide technical support and training to end-users and other stakeholders
Knowledge, Skills & Abilities:
Experience: At least 3 years of experience with the ServiceNow platform
Certifications: ITIL certification and ServiceNow Administrator certification are highly desirable
Skills: Proficiency in JavaScript, HTML, CSS, and familiarity with Agile/Scrum methodologies. Knowledge of IT service management (ITSM) and ITIL processes is also important
Minimum Education and Work Experience Required:
Bachelor’s degree in Computer Science, Information Systems or a related field is preferred
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What We Do
Cognex Corporation designs, develops, manufactures and markets a wide range of image-based products, all of which use artificial intelligence (AI) techniques that give them the human-like ability to make decisions on what they see. Cognex products include machine vision systems, machine vision sensors and barcode readers that are used in factories and distribution centers around the world where they eliminate production and shipping errors. Cognex is the world's leader in the machine vision industry, having shipped more than 4 million image-based products, representing over $10 billion in cumulative revenue, since the company's founding in 1981. Headquartered in Natick, Massachusetts, USA, Cognex has offices and distributors located throughout the Americas, Europe and Asia. For details visit Cognex online at www.cognex.com.
