Service Provider Operations Developer in Category Land, Supply Chain Operations

Posted Yesterday
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Warsaw, Warszawa, Masovian
Entry level
Retail
The Role
As a Service Provider Operations Developer, you will improve service provider performance by managing transport capacity, monitoring KPIs, conducting capacity forecasting, and ensuring compliance with contracts. Your role involves collaboration with internal stakeholders and service providers to deliver optimal logistics solutions and customer satisfaction.
Summary Generated by Built In

Company Description

Supply Chain Operations (SCO) organisation with its 700 co-workers connects our customers with IKEA products in a simple, affordable and sustainable way. We deliver excellent transport and logistic solutions today, tomorrow and over time by optimising replenishment solutions, defining physical goods flow capacity needs, managing the goods flow, sourcing & developing transport & logistics capacities and leading & securing Supply Quality.

We contribute to customer satisfaction through securing customer perceived availability, delivering lowest cost over time, leading towards sustainability and ensuring the right quality for all services.

Job Description

We believe that you are curious to grow the business, the function and yourself. You will secure and continuously improve Service Provider’s operational performance and maximize the optimization potential related to Service Provider’s production costs. You will work in close cooperation with our business partners and relevant supply chain stakeholders to achieve the best result for IKEA customers.

Your main assignments as Service Provider Operations Developer are:
• To secure service provider's operational performance in all aspects (as defined by relevant KPIs, in relation to capacity, precision, qualitative parameters, claims, safety, etc.).
• Identify, monitor and implement relevant actions.
• Together with service providers and internal supply chain stakeholders secure optimal usage of agreed/available transport capacity vs planned/needed capacity. 
• Active work with capacity forecasting (mid- and short-term).
• Identify service provider’s production constraints due to peaks, volume fluctuations, etc. Likewise, together with supply chain stakeholders, find optimal solutions leading to securing needed capacity at lowest total cost.
• Support Business Developer with Tender/other procurement activity's preparation and implementation.
• "Ad hoc" purchasing activities. Within the mandate given, contribute to securing capacity in unforeseen situations.
• Secure and share needed industry competence with all relevant functions.
• Monitor and secure execution of signed contracts vs. agreed terms & conditions. Perform compliance/spot checks at service providers to verify compliance with given parameters, such as quality of equipment, safety and security, etc.
• Build trustful long-term relations with both internal and external stakeholders.

Qualifications

For you to be successful in the role we believe that you need
• University degree in Logistics, Economics, Business Administration or relevant working experience.
• Good knowledge of the transport industry incl. market-specific transport safety, security and quality standards.
• Good knowledge in Supply Chain operations or transport planning & production.
• Good knowledge about how to build and evaluate fact-based business cases.
• Capability to build both internal and external relationships.
• Analytical skills and negotiation skills.
• Good knowledge of production costs and the main key drivers.
• Good knowledge of ways of securing transport performance in all aspects.
• Computer skills and proficiency in Microsoft Office applications.
• Fluency in English, both written and spoken.

Additional Information

Sounds interesting?

Submit your application as soon as possible however not later than 12.12.2024. Please note that we will be interviewing continuously, which means that we may close the application process earlier than stated.

We look forward to receive your application, in English!

The Company
Zuid-Holland
80,051 Employees
On-site Workplace
Year Founded: 1943

What We Do

The IKEA vision is to create a better everyday life for the many people. Our business idea is to offer well-designed, functional and affordable, high-quality home furnishing, produced with care for people and the environment.

The IKEA Brand unites more than 200.000 co-workers and hundreds of companies with different owners all over the world. It’s one brand, but it reaches millions of hearts and homes. Our value chain is unique. It includes everything from product development, design, supply, manufacture and sales – and of course it begins and ends with our customers.

The IKEA retail business is operated through a franchise system. Today, 12 different groups of companies market and sell the IKEA product range under franchise agreements with Inter IKEA Systems B.V.

Any jobs published on this page are offered by different companies operating under the IKEA Trademark.

IKEA was founded in Sweden in 1943.

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