Service Mesh Engineer

Job Profile

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Service Mesh Engineer within PNC's Security Technology organization, this is a remote position. Work may be performed from a quiet, confidential space in a home location, approved by PNC. This position may not be available in all geographic locations.
Skills:
• Strong communication and collaboration skills to work with cross-functional teams, with a focus on open-source community collaboration. Verbal and written communication skills, problem solving skills, customer service and interpersonal skills.
• Experience with service mesh platforms like Istio, with a focus on Tetrate's Istio solutions.
• Familiarity with Layer 7-aware proxies like Envoy, HAProxy, NGINX with a focus on Envoy and understanding of their role in traffic management within a service mesh.
• Ability to analyze and optimize system performance, security, and reliability, with a focus on meeting the stringent requirements of the financial domain.
• Experience with monitoring, logging, and tracing tools to improve observability.
• Knowledge of the full software development lifecycle: from business/systems analysis, through requirements gathering and functional specification authoring, to development, testing and delivery.
• Ability to troubleshoot issues and make system changes as needed to resolve issue.
• Knowledge of computer development software across multiple platforms.
Job Responsibilities:
• Perform design tasks and develop components of application and technical architecture Develop test cases and data.
• Execute tests for the application or technical architecture components, work with other programmers, designers, and architects to meet application requirements and performance goals, participate in code reviews, inform the technical architect, and project manager of any issues that may affect any other areas of the project, fix any defects and performance problems discovered in testing, document the application to facilitate maintenance.
• Assists with selecting appropriate platforms, integrates and configures solutions.
• Design, implement, and manage a service mesh architecture using Istio, with a focus on Tetrate's Istio solutions, ensuring compatibility with financial industry standards and regulatory requirements.
• Configure and manage service-to-service communication using Envoy as a Layer 7-aware proxy, including advanced traffic management features such as routing, load balancing, and resiliency patterns like circuit breaking and retries.
• Enforce security policies and secure communication between services using mTLS and Istio's policy enforcement capabilities, while adhering to financial sector security standards.
• Monitor and analyze service mesh metrics, logs, and traces to improve observability, identify performance bottlenecks, and troubleshoot issues effectively.
• Collaborate with development, architecture, and operations teams to integrate applications seamlessly into the service mesh, with a focus on OpenShift and Azure cloud platforms, ensuring that the service mesh supports the company's cloud strategy.
• Stay current with the latest service mesh technologies, best practices, and community developments to drive continuous improvement of the service mesh infrastructure.
• Develops software components and hardware for new and emerging technology projects; aligns these with business strategies and objectives.
• May provide consultation on common issues and best practices for junior staff.
• Provides a systematic analysis on client requirements within the traceability framework and resolves any functional problems encountered.
• Ensures quality of project deliverables while maintaining compliance with relevant standards and processes.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position

This is a remote position. Work may be performed from a quiet, confidential space in a home location, approved by PNC. This position may not be available in all geographic locations.

Job Description

• Provides expertise on platform engineering, while overseeing the team's effort and meeting customer needs. Uses technical knowledge and industry experience to design, build and maintain technology solutions.
• Develops software components and hardware for complex projects; aligns these with business strategies and objectives.
• Provides expertise on best practices, standards, engineering approaches and complex technical resolutions for processes.
• Places emphasis on quality improvement efforts; ensures that deliverables are secure, scalable and reliable through estimation and correction.
• Communicates with customers and integrates their needs with development, to meet business objectives.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred SkillsCompetitive Advantages, Customer Solutions, Design, Enterprise Architecture Framework, Machine Learning, Risk Assessments, Technical Knowledge

CompetenciesApplication Delivery Process, Consulting, Effectiveness Measurement, Industry Knowledge, IT Industry: Trends & Directions, IT Standards, Procedures & Policies, Planning: Tactical, Strategic, Problem Solving

Work ExperienceRoles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

EducationBachelors

CertificationsNo Required Certification(s)

LicensesNo Required License(s)

Pay Transparency

Base Salary: $110,500.00 – $179,400.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 09/06/2024, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility*: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncbenefits.com > New to PNC.

*For more information, please click on the following links:

Time Away from Work

PNC Full-Time Benefits Summary

PNC Part-Time Benefits Summary

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [email protected]. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

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