Servers Chestnut Hill

Posted 12 Days Ago
Be an Early Applicant
02467, Chestnut Hill, MA, USA
In-Office
20-60 Hourly
Entry level
eCommerce • Food • Retail • Hospitality
The Role
Provides friendly, attentive restaurant service by greeting guests, taking and accurately entering orders, explaining menu items, delivering food and beverages, processing payments, addressing concerns, and maintaining clean dining areas. Collaborates with hosts, servers, kitchen staff, and management to ensure smooth service in a high-volume environment.
Summary Generated by Built In

The Server position is responsible for enhancing the guest experience by recommending and serving food and beverages according to Legal Sea Foods’ high-quality standards. The Server is one of the primary contacts that a guest has, interacts directly with guests to take orders, provide menu recommendations, and deliver food and beverages promptly and accurately. The Server must always maintain a friendly and attentive demeanor. 


DUTIES & RESPONSIBILITIES:

•    Greet guests warmly, take their food and beverage orders.
•    Explain menu items, ingredients, and preparation methods to guests. Ask about allergies.
•    Enter food and beverage orders into POS system accurately.
•    Provide attentive and personalized service, anticipating guests’ needs.
•    Check on guests during their meals to ensure satisfaction and address requests/concerns.
•    Refill drinks, clear plates, and reset tables.
•    Assist with tidying tables, clearing leftovers, setting up stations, and maintaining a pleasant dining area.
•    Handle guest complaints or concerns professionally and bring issues to management when necessary.
•    Present bills to guests and process payment transactions accurately and quickly.
•    Participate in pre-shift meetings and training sessions as required.
•    Collaborate with fellow servers, hosts, and kitchen staff to ensure smooth service.
 

Qualifications
  • High school diploma or equivalent 
  • Previous experience in a restaurant or customer service role is preferred.
  • Excellent interpersonal and communication skills.
  • Ability to handle cash and paperwork accurately. 
  • Demonstrates good judgment.
  • Must be knowledgeable of Legal Sea Foods menus, policies, and procedures.
  • Must be well versed in Point-of-Sale system.
  • Exhibits and uses good manners, proper personal hygiene, positive attitude, and promptness.
  • Must be able to perform under pressure in a high-volume restaurant setting.

A comprehensive study done by our internal experts determined that our strong sellers earn up to $60.00 per hour!

We value our employees and offer a comprehensive benefits package, including medical, dental, and vision insurance, paid vacation, and a 401(k) retirement plan to support your future. Join our team and enjoy great benefits while growing in a rewarding career!


Legal Sea Foods participates in the federal E-Verify program to confirm employment eligibility of all new hires. E-Verify is an online system that allows businesses to determine the eligibility of their employees to work in the United States. All new hires will be required to complete Form I-9 and successfully participate in the E-Verify process.



Skills Required

  • High school diploma or equivalent
  • Previous experience in a restaurant or customer service role
  • Excellent interpersonal and communication skills
  • Ability to handle cash and paperwork accurately
  • Good judgment
  • Knowledge of Legal Sea Foods menus, policies, and procedures
  • Proficiency with a Point-of-Sale system
  • Good manners, proper personal hygiene, positive attitude, and promptness
  • Ability to perform under pressure in a high-volume restaurant setting
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The Company
3,500 Employees
Year Founded: 1950

What We Do

Legal Sea Foods is an American casual-dining seafood restaurant chain primarily located in the Northeastern United States. Founded in 1950 and headquartered in Boston, Massachusetts, the company is committed to providing high-quality, fresh seafood. With over 25 locations along the East Coast and a nationwide online shop, they are renowned for signature items like their award-winning New England Clam Chowder and iconic lobster rolls.

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