Job purpose
The Service Department Administrative Assistant will perform all aspects of tasks associated with inside service, sales and parts department that meet with the requirements of WPI and customer needs. Assisting in building and processing service work orders, payroll management, dispatch and customer relations. This position is also responsible for coordinating and maintaining schedule of events for the service manager and service department.
Duties and responsibilities
- Perform necessary administrative tasks for Service and Parts Department
- Perform necessary tasks required for maintaining Parts inventory
- Review and resolve inventory issues
- Assist in making necessary decisions for daily operations
- Perform other duties as assigned
Qualifications
Qualifications
- Must have 1 year previous Department Administrative Assistant
- GED or High School Diploma
- Prefer bilingual (English/Spanish) speaking and writing skills
- Mechanical background or knowledge preferred
Knowledge, Skills, and Abilities
- Must have good phone etiquette, and be able to manage a multi-line telephone
- Must meet goals and objectives set forth by the company
- Must conform to company policies and procedures
- Must have a current driver’s license and acceptable driving record per WPI insurance carrier standards
- Must have the ability to work flexible hours and days
- Must have the ability to type 25 words per minute
- Must be proficient with Windows base environment. (Microsoft Word, Excel, Power Point, Access and Outlook)
- Must be dependable and able to work independently
- Must have customer service experience
- Must maintain good client relations
- Must maintain professional appearance
- Must promote and maintain a clean, neat and safe work environment
- Must have the ability to effectively operate various types of office equipment, including but not limited to computer, fax, printer and telephone system
- Must able to protect the company assets and interest
Working Conditions:
- Typical hours of work Monday through Friday; 8:00 a.m. to 5:00 p.m.
- Weekend hours as necessary.
WPI is an EEO/AA (equal opportunity/affirmative action) institution and does not discriminate on the basis of sex, age, race, color, religion, physical or mental disability, creed, national origin, veteran status, sexual orientation, genetic information, gender identity, or gender expression in the programs or activities which it operates.
En Espanol
WPI es una instituci n EEO/AA (igualdad de oportunidad/acción afirmativa) y no discrimina en base al sexo, edad, raza, color, religión, discapacidad física o mental, credo, origen nacional, estatus veterano, orientación sexual, infomacion genética, identidad de género, o expresión de género en los programas o actividades los cuales opera.
Skills Required
- 1 year previous Department Administrative Assistant experience
- GED or High School Diploma
- Bilingual (English/Spanish) speaking and writing skills
- Mechanical background or knowledge
- Good phone etiquette and ability to manage a multi-line telephone
- Meet company goals and objectives and conform to company policies and procedures
- Current driver's license and acceptable driving record per WPI insurance standards
- Ability to work flexible hours and days (including weekends as necessary)
- Typing speed of 25 words per minute
- Proficiency with Windows environment and Microsoft Word, Excel, PowerPoint, Access, Outlook
- Dependable and able to work independently
- Customer service experience and ability to maintain good client relations
- Maintain professional appearance
- Promote and maintain a clean, neat and safe work environment
- Ability to effectively operate office equipment (computer, fax, printer, telephone system)
- Ability to protect company assets and interests
What We Do
Waukesha-Pearce Industries, LLC (WPI) wholesales and distributes industrial machinery and equipment, specializing in natural gas engines, gas compression, power generation, and mechanical drive solutions for industries such as construction, mining, and oil & gas.
