Main Activities:
The Serial Life Quality Manager (SLQM) makes valuable contributions and drives continuous improvements on vehicle warranty quality key objectives, which incorporate reducing current production issue failure rate, lowering warranty cost, minimizing warranty claims, and improving customer satisfaction. The role has immediate and visible impact on Stellantis propulsion systems quality by collaborating closely with cross functional teams including global quality, regional quality, manufacturing quality, supplier quality engineering, and cross car line project engineering.
The quality objectives are defined, aligned and adapted to propulsion systems roadmap. The quality convergence plan is built to meet these objectives. It is reinforced by the well-defined quality process. SLQM plays a pivotal role in enhancing the quality of our vehicles.
Key Responsibilities:
- Ensure achievement of quality objectives of propulsion systems;
- Provide executive level quality reports to leaderships;
- Propose technical solutions to be applied in mass production in the field;
- Drive warranty improvement by leading Quality Improvement Team (QIT) activities;
- Contribute to quality survey things gone wrong (TGW) improvement plan;
- Assist engineers on vehicle issue diagnosis and root cause analysis;
- Lead issue management and resolution process in precise, accurate and timely manner;
- Apply systemic approaches to quality issues required system level knowledge;
Technical Expertise:
- Problem solving, quality process, product design (system, architecture), manufacturing quality, supplier quality, project management.
Leadership Traits:
- Ability to understand, communicate and articulate quality issues to align teams and prevent misunderstanding;
- Capacity to see beyond day-to day operations; Fully utilize lessons learned across programs;
- Proven deep knowledge on risk management to make informed, prompt decisions under uncertainty;
- Understanding of the perspectives of different functional areas to be able to guide the path of issue resolution;
- Remaining flexible and calm when priories or initiatives shift;
- Adjusting swiftly based on customer’s needs;
Basic Qualifications:
- Bachelor’s degree in Mechanical Engineering, Electrical Engineering or equivalent technical degree
- 8+ years of experience in quality, project management or product development V-Cycle
- 2+ years' experience with field warranty quality
- Proficiency in quality tools, methodologies, and customer claim management
Preferred Qualifications:
- Proficiency in quality tools and methodologies (e.g., APQP, DFSS, 8D, 6 Sigma, RPS – Reactive Problem Solving, Shainin System / Red X, KT – Kepner Tregoe, etc.)
- Experience in vehicle/engine/transmission plant operations
- Intermediate to advanced AI or Copilot user experience
- Master black belt certification
Skills Required
- Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or an equivalent technical discipline
- 8+ years of experience in quality, project management, or product development using the V-Cycle
- 2+ years of field warranty quality experience
- Proficiency in quality tools, methodologies, and customer claim management
- Experience with APQP, DFSS, 8D, Six Sigma, RPS, Shainin System or Red X, and Kepner-Tregoe
- Experience in vehicle, engine, or transmission plant operations
- Intermediate to advanced AI or Copilot user experience
- Master Black Belt certification
Stellantis Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Stellantis and has not been reviewed or approved by Stellantis.
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Pay Growth & Progression — Contract-driven increases lifted hourly wages roughly 25% over 4.5 years and restored cost-of-living adjustments, pushing top rates near $42 per hour by the end of the agreement. Union hourly positions appear to have benefited most since the 2023 deal.
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Affordable Benefits — UAW-represented hourly workers pay no premiums and about 3% of total healthcare costs while receiving comprehensive medical, dental, vision, and wellness coverage. This creates materially lower out-of-pocket costs for represented hourly roles.
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Retirement Support — Post-2007 hourly hires receive a 10% employer 401(k) contribution and legacy workers saw defined-benefit improvements with retiree bonuses. Salaried roles also cite a 401(k) with employer match and contribution up to a maximum of 8%.
Stellantis Insights
What We Do
Our storied and iconic brands embody the passion of their visionary founders and today’s customers in their innovative products and services: they include Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall and mobility brands Free2move and Leasys. Powered by our diversity, we lead the way the world moves – aspiring to become the greatest sustainable mobility tech company, not the biggest, while creating added value for all stakeholders as well as the communities in which we operate.
