Sales Consultant - France (f/m/d)

Posted 7 Days Ago
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Lille, Nord, Hauts-de-France, FRA
Hybrid
Mid level
eCommerce • Security • Software • Data Privacy
The Role
Acquire new B2B e-commerce customers in France through cold calling and email outreach, manage the full sales cycle (qualification to close), develop and maintain pipeline, use Salesforce to track KPIs, collaborate with Account Management and Customer Success for handovers, and promote Trusted Shops solutions (Trustmark, reviews, buyer protection).
Summary Generated by Built In

Location: Lille – Hybrid work

Trusted Shops is Europe’s leading brand for trust in digital commerce. We offer solutions such as the Trustmark, verified reviews, and buyer protection, already helping more than 30,000 e-commerce businesses build strong and lasting relationships with their customers.

Do you have a closer’s mindset and the energy to win new customers? To strengthen our presence in the French market, we are looking for a Sales Consultant who is passionate about sales and motivated to support e-commerce players in their growth. You will join a team that works alongside you, with a clear mission and all the support needed to turn every contact into a successful partnership.

Your Responsibilities
  • New customer acquisition (B2B) – Contact prospects through cold calling and email campaigns to generate new sales opportunities in the French market.

  • Needs analysis and tailored consulting – Take an expert approach to understand the challenges of e-commerce businesses and propose suitable solutions (Trustmark, customer reviews, buyer protection).

  • Sales cycle management – Manage all stages of the sales process, from qualification to closing deals, with an average sales cycle of around 2 months.

  • Pipeline development and management – Work on a provided pool of prospects (outbound, inbound, partners) while gradually developing your own opportunities.

  • Collaboration with internal teams – Ensure a smooth handover to Account Management and Customer Success teams after closing.

  • Sales performance tracking – Manage your activity and KPIs via Salesforce with a constant focus on performance and conversion.

  • 2 to 4 years of experience in a B2B commercial role (Business Development, Sales, Account Management, or similar), ideally in SaaS

  • Experience with cold calling and comfortable with active prospecting

  • Good understanding of sales cycles and qualification techniques

  • English required (minimum B2 level) – official company language

  • Strong interest in e-commerce and digital solutions

  • Organized, structured, and able to manage multiple opportunities simultaneously

  • Team spirit, motivation, and willingness to grow in an international environment

What We Offer
  • Hybrid work: 3 days in the office (Lille) and 2 days remote

  • 28 days of paid leave

  • Buddy program: onboarding support from an experienced Trustee

  • Individual training and development opportunities

  • Health Pass: free access to sports, fitness, and wellness activities (online and in person)

  • Mental well-being (OpenUp): confidential access to mental health professionals and personalized support

  • Health insurance: La Mutuelle Générale (via Alan)

BUILD A COMMUNITY OF TRUST WITH US – #cometotrust

Not sure whether to apply? Don’t hesitate—apply anyway!
At Trusted Shops, we value you as a person. Fit with our company is independent of gender, nationality, ethnic or social background, religion/beliefs, disability, age, sexual orientation, or identity. Trusted Shops is firmly committed to diversity and against all forms of discrimination.

Skills Required

  • 2 to 4 years of experience in a B2B commercial role (Business Development, Sales, Account Management)
  • Experience with cold calling and active prospecting
  • Good understanding of sales cycles and qualification techniques
  • Experience using Salesforce CRM
  • English proficiency (minimum B2)
  • Strong interest in e-commerce and digital solutions; organized and team-oriented
Am I A Good Fit?
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The Company
800 Employees
Year Founded: 1999

What We Do

Trusted Shops is a European leader in digital trust, founded in 1999 and based in Cologne, Germany. The company provides online retailers and their customers with trust-building services, including a certification trustmark, buyer protection via a money-back guarantee, and a system of authentic customer reviews. Additionally, they offer the eTrusted experience feedback platform and legal compliance assistance to ensure secure e-commerce transactions.

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