Senior Watch Officer

Posted 10 Days Ago
Be an Early Applicant
Colorado Springs, CO, USA
In-Office
Senior level
Information Technology
The Role
Leads a 24/7 Global Network Operations and Security Center watch team supporting Missile Defense Agency enterprise operations. Oversees incident management, cybersecurity monitoring, network reliability, technical escalations, flight and ground tests, military exercises, and executive-level communications. The role requires shift leadership, network and systems administration knowledge, security compliance expertise, and coordination across mission-support stakeholders.
Summary Generated by Built In

Location: Schriever Space Force Base, Colorado Springs, CO
Clearance Required: Active DoW Secret Security Clearance
Travel Required: Up to 10% of the time

LaunchTech is a veteran-owned company that prides itself on delivering service before self and excellence in all we do. We are seeking dynamic professionals who embody our core values of Integrity, Commitment, and Excellence to join our growing Crew in support of our customers across the federal, state, and commercial markets.

If leading a watch team through high-stakes mission events is where you thrive, this role was built for you. This role directly supports the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract, where your shift leadership ensures continuous network reliability and mission-essential communications around the clock.

What You'll Be Doing

The Senior Global Network Operations and Security Center (GNOSC) Watch Officer / Network Engineer serves as a critical shift lead, supporting the Missile Defense Agency (MDA) enterprise.

This position carries overall responsibility for MDA IM/IT service operations, ensuring continuous 24/7/365 network reliability, active cybersecurity monitoring, and mission-essential communications. The candidate will:

  • Lead the watch team in supporting high-profile Flight Tests (FTs), Ground Tests (GTs), and joint military exercises.
  • Oversee shift-level incident management
  • Ensure rapid coordination and communication using the RACI framework
  • Manage key technical escalations up to Executive Management and Government decision-makers.

The successful candidate will:

  • Have exceptional verbal and written communication skills, with demonstrated experience delivering executive-level technical briefs under high-stress conditions.

What You Bring

Basic Requirements:

  • Must have 4, or more, years of general (full-time) work experience
    • May be reduced with completion of advanced education
  • Must have 2, or more, years of directly related/progressive experience, with at least 1 year in a Network Operations Center (NOC), Security Operations Center (SOC), or closely related 24/7 mission-support environment.
  • Must have an active DoD 8570.01 IAT Level II certification (e.g., CompTIA Security+ CE, CCNA Security, GSEC, or SSCP) or higher at the time of hire.
  • Must be able to work quarterly rotating shifts (including nights, weekends, and holidays) and excel within a highly demanding, fast-paced operational environment.
  • Must have an active DoW Secret Security Clearance

Desired Requirements:

Frameworks & Process Knowledge:

  • Working knowledge of the ITIL framework, particularly Incident, Problem, Change, and Continual Service Improvement processes. Experience with Quality Assurance/Quality Control (QA/QC) inspection processes.

Systems Administration:

  • Hands-on experience administering Windows and Linux/UNIX environments in a large enterprise, including working knowledge of Microsoft Active Directory, Windows Server (2012/2016/2019), EMC Storage, and SCCM Patch Management.

Network Engineering:

  • Solid foundation in network design, implementation, and routing/switching, including configuring firewalls, routers, switches, and cryptographic devices.

Cybersecurity & Compliance:

  • Practical experience with DISA-mandated security tools (e.g., Assured Compliance Assessment Solution [ACAS], Host Based Security System [HBSS]), analyzing vulnerability scans, and formulating compliance reports.

Identity Management:

  • Familiarity with Public Key Infrastructure (PKI) authentication and Information Security best practices in a secure government network environment.

Why LaunchTech?

LaunchTech is built on a single standard: Excellence, Period.
This senior shift lead role puts you at the center of 24/7 network operations defending the nation's missile defense enterprise.

We offer:

  • Medical, Dental, and Vision coverage
  • 401(k) with company match
  • Paid Time Off (PTO)
  • Mission-driven work with opportunities to grow
  • And more

Ready to Join the LaunchTech Crew?

LaunchTech is an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, protected veteran status, color, sex, religion, sexual orientation, national origin, disability, genetic information, age, pregnancy, or any other status protected under federal, state, or local law.

Visit www.welaunchtech.com to learn more about how we deliver Excellence, Period.

Skills Required

  • At least 4 years of general full-time work experience, potentially reduced with advanced education
  • At least 2 years of directly related or progressive experience
  • At least 1 year of experience in a NOC, SOC, or closely related 24/7 mission-support environment
  • Active DoD 8570.01 IAT Level II certification or higher, such as CompTIA Security+ CE, CCNA Security, GSEC, or SSCP
  • Ability to work quarterly rotating shifts, including nights, weekends, and holidays
  • Active DoW Secret Security Clearance
  • Working knowledge of the ITIL framework, including Incident, Problem, Change, and Continual Service Improvement processes
  • Experience with Quality Assurance and Quality Control inspection processes
  • Hands-on administration of Windows and Linux/UNIX enterprise environments
  • Working knowledge of Microsoft Active Directory, Windows Server, EMC Storage, and SCCM Patch Management
  • Experience with network design, implementation, routing, switching, firewalls, routers, switches, and cryptographic devices
  • Experience with DISA security tools including ACAS and HBSS, vulnerability scan analysis, and compliance reporting
  • Familiarity with PKI authentication and information security practices in secure government networks
  • Exceptional verbal and written communication skills, including executive-level technical briefings under high-stress conditions
Am I A Good Fit?
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The Company
Buffalo, New York
4 Employees

What We Do

Technology Support, Managed Services

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