Senior Vice President, Consumer, Client Coverage

Posted Yesterday
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Accra, Accra Region, GHA
In-Office
Senior level
Financial Services
The Role
Manage and grow a portfolio of moderately complex clients across the client engagement value chain. Serve as trusted advisor, originate and coordinate client-centric solutions, manage risk, lead cross-functional deal teams, deliver exceptional client experience, and achieve revenue targets through senior-level engagement and financial analysis.
Summary Generated by Built In
Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

To independently manage and grow a portfolio of moderately complex clients and internal relationships across the end to end client engagement value chain, to ensure the clients' needs are fulfilled, while managing risk, delivering exceptional client experience and contributing towards achieving revenue targets. Act as a trusted advisor, influencing timelines, expectations, and proactively negotiating across departments and coordinating the origination and execution of client centric solutions.

Qualifications

Type of Qualification: First Degree
Field of Study: Banking

Experience Required
Relationship Management
Client Coverage
8-10 years
Demonstrate an advanced understanding of the Client Coverage capabilities and a competent understanding of the overall CIB and competitive environment.

8-10 years
Demonstrated track record applying sector trends and strategic insights to developing solutions and opportunities for client growth.

8-10 years
Demonstrate seasoned experience working in a deal team, leading and managing cross functional teams to drive client centric solutions, deliver revenue growth and a comprehensive client experience.

8-10 years
Experience in risk management and fulfilling the role of "first line of defence".

8-10 years
Seasoned experience in conducting, collating and reviewing detailed financial and / or valuation analysis.

8-10 years
Seasoned experience leading client engagement at senior management and executive level, acting as a trusted advisor.

Behavioural Competencies:

  • Articulating Information
  • Conveying Self-Confidence
  • Convincing People
  • Developing Strategies
  • Interacting with People
  • Making Decisions
  • Producing Output
  • Providing Insights
  • Pursuing Goals
  • Showing Composure
  • Team Working
  • Understanding People

Technical Competencies:

  • Business Development
  • Client Knowledge
  • Client Retention
  • Client Servicing
  • Financial Analysis

Additional Information

Our Values

  • We are deeply committed
  • We are boldly pioneering
  • We are trusted stewards
  • We are guided by empathy
  • We are unfailingly honourable

Skills Required

  • First Degree in Banking
  • 8-10 years relationship management / client coverage experience
  • 8-10 years applying sector trends and strategic insights to develop client solutions
  • 8-10 years leading and managing cross-functional deal teams
  • 8-10 years experience in risk management (first line of defence)
  • 8-10 years conducting, collating and reviewing detailed financial and/or valuation analysis
  • 8-10 years leading client engagement at senior management and executive level
  • Business Development
  • Client Knowledge
  • Client Retention
  • Client Servicing
  • Financial Analysis

Standard Bank Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Standard Bank Group and has not been reviewed or approved by Standard Bank Group.

  • Leave & Time Off Breadth Leave options span vacation, study, parental, compassionate/family responsibility, sick/short‑term incapacity, sabbatical, recognition and optional unpaid leave, subject to country practices. This breadth provides flexibility to manage family, study, health, and rest needs.
  • Healthcare Strength Core protection includes medical cover and death/incapacity insurance, with many markets offering permanent health insurance and optional life/funeral or gap‑cover add‑ons. Wellness and counselling programs further strengthen day‑to‑day health support.
  • Fair & Transparent Compensation Formal remuneration materials emphasize equal pay for work of equal value, structured market alignment, and pay‑equity analyses alongside clawback/forfeiture provisions. This governance signals predictable, fairness‑oriented pay practices.

Standard Bank Group Insights

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The Company
HQ: Johannesburg
63,856 Employees
Year Founded: 1862

What We Do

As a brand with a legacy of 161 years in Africa, we have a deep understanding and belief in the boundless opportunities that this continent presents. Our vision extends beyond mere geography; it encompasses a profound recognition of the potential for growth that resonates within our people, customers, entrepreneurs, and all who share our unwavering commitment and passion for investing in Africa. With a presence in 20 countries across sub-Saharan Africa, we have cultivated a diverse community of the most skilled, innovative, and creative minds in the industry. Our purpose is to drive Africa's growth, acting as a catalyst for inclusive and sustainable economic development in the regions we serve. We strive to improve the lives of our fellow Africans by conducting business in an ethical and responsible manner. As a trusted partner, we consistently set higher standards and aspire to become better with each endeavour. We are more than just a banking institution; we are a driving force behind Africa's growth. Join us on this transformative journey. Together, we have the collective power to propel Africa into the future, making tangible progress for all who proudly call Africa home.

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