Senior Vice President, Client Processing Manager

Posted 4 Days Ago
Be an Early Applicant
2 Locations
In-Office
Senior level
Fintech • Financial Services
The Role
Manages the Wealth Services Operations Asset Movement Team, overseeing inbound, outbound, internal, and external asset processing. Ensures accuracy, service-level adherence, risk controls, regulatory compliance, exception resolution, documentation, and stakeholder coordination. Monitors queues and priorities, drives process improvements using digital and AI solutions, supports colleague training, and leads recruitment, development, and performance of team members.
Summary Generated by Built In

We’re seeking a future team member for the role of Senior Vice President, Client Processing Manager to join our Wealth Services Operations Asset Movement Team. This role is located in Manchester, UK

In this role, you’ll make an impact in the following ways: 

  • Manage team processing asset movement ensuring accuracy and adherence to agreed service levels, including inbound, outbound, internal, and external asset movement activity

  • Oversee processing of asset movement instructions for completeness, accuracy, and adherence to operational procedures and control requirements

  • Ensure timely investigation and resolution of exceptions, breaks, rejected instructions, and aging items, acting as main escalation point for unresolved issues and queries

  • Develop and maintain working relationships with internal teams, counterparties, custodians, brokers, and other stakeholders to progress asset movement activity and resolve issues

  • Monitor team queues, case volumes, and priority items to ensure timely completion of daily work

  • Ensure all activity is completed in accordance with risk and control standards, escalation procedures, and regulatory requirements.

  • Facilitate maintenance of accurate records and supporting documentation for all asset movement-related activity.

  • Build a culture of continuous improvement by identifying process inefficiencies, recurring issues, and control gaps with a particular focus on AI and digital solutions

  • Provide subject matter support to colleagues and assist with training or guidance for less experienced team members where needed.

  • Recruits, leads, motivates, and develops staff to maximize individual contribution, support professional growth, and foster strong team collaboration
     

To be successful in this role, we’re seeking the following: 

  • Experience in operations, asset servicing, wealth services, securities processing, or asset movement-related functions.

  • Good understanding of asset movement processes, controls, and operational risks.

  • Strong attention to detail with the ability to manage high-volume processing accurately.

  • Effective problem-solving and investigation skills.

  • Strong verbal and written communication skills.

  • Ability to work independently and collaboratively in a team-based environment.

  • Good organisational skills and ability to manage competing priorities.

  • Excel skills such as pivots, lookups and data analysis of multiple/large data sets

  • Awareness of digital tooling and AI capabilities

About Us

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. About the Team

At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom & BNY LinkedIn

 Here’s a few of our recent awards:

  • America’s Most Innovative Companies, Fortune, 2025
  • World’s Most Admired Companies, Fortune 2025
  • “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Skills Required

  • Experience in operations, asset servicing, wealth services, securities processing, or asset movement-related functions
  • Understanding of asset movement processes, controls, and operational risks
  • Strong attention to detail and ability to manage high-volume processing accurately
  • Effective problem-solving and investigation skills
  • Strong verbal and written communication skills
  • Ability to work independently and collaboratively in a team-based environment
  • Good organizational skills and ability to manage competing priorities
  • Microsoft Excel skills, including pivot tables, lookups, and analysis of large datasets
  • Awareness of digital tooling and AI capabilities

BNY Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about BNY and has not been reviewed or approved by BNY.

  • Healthcare Strength — Health coverage includes comprehensive options with a $0‑premium plan for eligible lower earners, expanded mental‑health support with personalized therapy, and strong income protection through short‑ and long‑term disability. These features have been recently enhanced and are paired with dental and vision coverage.
  • Parental & Family Support — Parental leave provides 16 weeks of fully paid time for all parents, with added support such as adoption assistance. This breadth offers strong coverage for major family events.
  • Retirement Support — The 401(k) program includes a company match and Roth options to support long‑term savings. Additional financial programs like tuition assistance and savings vehicles complement retirement readiness.

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The Company
HQ: New York, NY
41,739 Employees

What We Do

We help make money work for the world — managing it, moving it and keeping it safe. As a leading global financial services company at the center of the world’s financial system, we touch nearly 20% of the world’s investable assets. Today we help over 90% of Fortune 100 companies and nearly all the top 100 banks globally access the money they need. For 240 years we have partnered alongside our clients to create solutions that benefit businesses, communities and people everywhere.

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