Senior Vice President, Client Enablement

Posted 8 Days Ago
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Lake Mary, FL, USA
In-Office
Senior level
Fintech • Financial Services
The Role
The Senior VP of Client Enablement manages client success and enablement for platforms, coordinates with stakeholders, drives implementation, and oversees project plans while ensuring effective communication.
Summary Generated by Built In

We’re seeking a future team member for the role of Senior Vice President, Client Enablement to join our Client Services Group (Pershing). This role is located in Lake Mary, FL.

In this role, you’ll make an impact in the following ways:

  • Drives and manages the success and client enablement of platforms and products across the enterprise, including enhancements, changes, transitions, and intermediate remediation plans. 
  • Partner with our major clients and internal stakeholders to scope requirements which leverage our standard product and service offerings 
  • Create delivery plans for client implementations of one or more products, services and platforms or complex remediation plans. 
  • Manage and drive the implementation and set-up of products and services by coordinating across internal and external stakeholders. 
  • Maintain the project plan across critical milestones, dependencies, and risks across the delivery lifecycle, including identification, escalation, and remediation of impediments across internal and external stakeholders. 
  • Write and deliver effective communication strategies across internal and external stakeholders, including senior leadership. 
  • Drive and manage implementation closure, including notification to internal and external stakeholders.
  • May engage in activities related to sales support, including creation of RFPs. 
  • Travel for client meetings and business purposes required, approximately 10% of the time.
     

To be successful in this role, we’re seeking the following:

  • Bachelor’s degree or the equivalent combination of education and experience is required. 
  • 8-10 years of total work experience preferred.
  • Proven experience managing complex business or technology transitions, preferably in financial services or related industries.
  • Familiarity with onboarding processes, data mapping, and system configuration/testing cycles.
  • Ability to coordinate cross-functional teams including operations, technology, compliance, and trading.
  • Excellent communication skills to manage client relationships and internal collaboration.
  • Openness to travel, approximately 10%.
  • Series 99 or ability to obtain within 6 months.
About Us

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. About the Team

At BNY, our culture speaks for itself, check out the latest BNY news at BNY Newsroom & BNY LinkedIn

 Here’s a few of our recent awards:

  • America’s Most Innovative Companies, Fortune, 2025
  • World’s Most Admired Companies, Fortune 2025
  • “Most Just Companies”, Just Capital and CNBC, 2025

    Our Benefits and Rewards:

    BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

    BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

    BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting. 

    Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee’s eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

    If hired, the employee will be in an “at will” position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

    Skills Required

    • Bachelor's degree or equivalent experience
    • 8-10 years of work experience
    • Proven experience managing complex transitions in financial services
    • Familiarity with onboarding, data mapping, and system testing cycles
    • Ability to coordinate cross-functional teams
    • Excellent communication skills for client relationships
    • Willingness to travel approximately 10%
    • Series 99 or ability to obtain within 6 months

    BNY Compensation & Benefits Highlights

    The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about BNY and has not been reviewed or approved by BNY.

    • Healthcare Strength Health coverage includes comprehensive options with a $0‑premium plan for eligible lower earners, expanded mental‑health support with personalized therapy, and strong income protection through short‑ and long‑term disability. These features have been recently enhanced and are paired with dental and vision coverage.
    • Parental & Family Support Parental leave provides 16 weeks of fully paid time for all parents, with added support such as adoption assistance. This breadth offers strong coverage for major family events.
    • Retirement Support The 401(k) program includes a company match and Roth options to support long‑term savings. Additional financial programs like tuition assistance and savings vehicles complement retirement readiness.

    BNY Insights

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    The Company
    HQ: New York, NY
    41,739 Employees

    What We Do

    We help make money work for the world — managing it, moving it and keeping it safe. As a leading global financial services company at the center of the world’s financial system, we touch nearly 20% of the world’s investable assets. Today we help over 90% of Fortune 100 companies and nearly all the top 100 banks globally access the money they need. For 240 years we have partnered alongside our clients to create solutions that benefit businesses, communities and people everywhere.

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