Senior UX Researcher

Posted 2 Days Ago
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Hiring Remotely in Tbilisi, GEO
Remote
Senior level
Artificial Intelligence • Fintech • Machine Learning • Software • App development • Conversational AI • Generative AI
SDG is one of the world's leading social discovery companies — connecting millions of people across dozens of products
The Role
Lead UX research projects, design mixed-method studies, translate findings into actionable insights, and improve product metrics through user insights in a collaborative environment.
Summary Generated by Built In

Social Discovery Group (SDG) is one of the world's largest groups of social discovery companies, uniting millions of users on dozens of products. SDG solves the problem of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG products redefine the way people interact and connect with each other. 

Our portfolio includes social entertainment platforms designed to connect people online across different cultures in different parts of the world. This includes globally recognized brands such as DateMyAge, Dating.com, EuroDate, Dil Mil and Cupid Media. SDG has a presence in more than 150 countries.

We bring together a team of like-minded people and IT professionals specializing in the creation and development of globally impactful social discovery products. Our international team of 1000+ professionals and digital nomads works all over the world. Our teams of digital nomads work remotely from Cyprus, Malta, the USA, Armenia, Georgia, Kazakhstan, Montenegro, Poland, Latvia, Serbia, Spain, Portugal, UAE,  Israel, Turkey, Thailand, Indonesia, Japan, Hong Kong, Australia and many other locations.

We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025). 

We are looking for Senior UX Researcher to strengthen our product decision-making and help us better understand our users at scale. You will play a key role in turning user behavior, needs, and motivations into actionable insights that directly impact product strategy, growth, and monetization. .

Your main tasks will be:

  • Own and drive end-to-end UX research projects across multiple products and user segments
  • Design and execute mixed-method research (qualitative + quantitative) to understand user behavior, needs, and pain points
  • Translate research findings into clear, actionable recommendations for product, design, and business teams
  • Work closely with Product Managers, Designers, Analytics, and ML teams to shape hypotheses and validate product decisions
  • Integrate research into the product development lifecycle — from discovery to post-release evaluation
  • Identify opportunities to improve key product metrics (conversion, retention, engagement) through user insights
  • Present findings to stakeholders at different levels, influencing decisions with evidence rather than opinions
  • Contribute to building scalable research processes, frameworks, and tooling

We expect from you:

  • 3–6+ years of experience in UX research / product research
  • Strong expertise in mixed-method research, including: in-depth interviews, usability testing, surveys, JTBD, and behavioral analysis
  • Ability to design and run end-to-end research studies: from problem framing and methodology selection to synthesis and actionable insights
  • Solid understanding of quantitative research and data analysis: ability to work with product data, interpret metrics, and validate hypotheses
  • Experience with experimentation and A/B testing: understanding of experiment design, metrics selection, and result interpretation
  • Ability to connect qualitative insights with quantitative data and business metrics
  • Strong knowledge of product metrics: conversion, retention (D1/D7/D30), engagement, funnel metrics, monetization drivers
  • Experience working with large-scale B2C products and complex user journeys / funnels
  • Proficiency with research tools: survey platforms (Typeform, SurveyMonkey), usability testing tools, analytics tools (Amplitude / GA / Mixpanel — at least at interpretation level)
  • Ability to structure and synthesize research findings into clear, actionable recommendations for product teams
    Experience in hypothesis generation and validation, supporting product discovery and decision-making
  • Strong background in mixed-method research (qualitative + quantitative)
  • Experience working in B2C products with large user bases

           Advantage:

  • Basic SQL / data querying skills for самостоятельной работы с данными
  • Experience with segmentation, cohort analysis, and behavioral clustering
  • Familiarity with growth frameworks and funnel optimization"
  • Experience in social, dating, or entertainment products
  • Experience in growth teams or working on funnels (activation, retention, monetization)
  • Familiarity with product analytics tools and behavioral data

What do we offer:

  • REMOTE OPPORTUNITY to work full-time;
  • Vacation 28 calendar days per year;
  • 7 wellness days per year (time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;
  • Bonuses up to $5000 for recommending successful applicants for positions in the company;
  • 50% payment for professional training, international conferences, and meetings;
  • Corporate discount for English lessons;
  • Health benefits. According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children);
  • Workplace organization. The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years;
  • Internal gamified gratitude system: receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc. 

Sounds good? Join us now! 

Skills Required

  • 3-6+ years of experience in UX research / product research
  • Strong expertise in mixed-method research including interviews and usability testing
  • Capacity to design and run end-to-end research studies
  • Solid understanding of quantitative research and data analysis
  • Experience with experimentation and A/B testing

Social Discovery Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Social Discovery Group and has not been reviewed or approved by Social Discovery Group.

  • Healthcare Strength Health coverage is presented as a voluntary medical insurance program with options like dentistry, cancer coverage, telemedicine, psychological support, and discounted coverage for relatives. For those not eligible for corporate plans, an annual allowance toward health insurance or doctor’s fees is available.
  • Wellbeing & Lifestyle Benefits Wellness-oriented perks include yoga, sports tournaments, a unified sports subscription, office massages, and remote-work support such as equipment and internet/coworking stipends. Feedback suggests mobility perks like work-from-anywhere and relocation assistance further enhance everyday flexibility.
  • Strong & Reliable Incentives Bonuses are described as flexible and tied to outcomes and projects, with substantial referral rewards and recognition via a gamified gratitude system. Professional development funding and paid conferences add tangible performance-linked rewards.

Social Discovery Group Insights

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The Company
1,000 Employees
Year Founded: 1991

What We Do

Social Discovery Group (SDG) is one of the world's largest groups of social discovery companies, uniting millions of users on dozens of products. SDG solves the problem of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG products redefine the way people interact and connect with each other. Our portfolio includes social entertainment platforms designed to connect people online across different cultures in different parts of the world. This includes globally recognized brands such as DateMyAge, Dating.com, EuroDate, Dil Mil and Cupid Media. SDG has a presence in more than 150 countries. We bring together a team of like-minded people and IT professionals specializing in the creation and development of globally impactful social discovery products. Our international team of 1000 professionals and digital nomads works all over the world. Our teams of digital nomads work remotely from Cyprus, Malta, the USA, Armenia, Georgia, Kazakhstan, Montenegro, Poland, Latvia, Serbia, Spain, Portugal, UAE, Israel, Turkey, Thailand, Indonesia, Japan, Hong Kong, Australia and many other locations. We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025).

Why Work With Us

We infuse Passion into every project, driving innovation. Empowerment and Responsibility lets you own initiatives beyond your role, Result-based Evaluation rewards impact over hours. Integrity and Trust ensure transparency, Honesty and Feedback fuel growth, Tolerance of Failures turns setbacks into breakthroughs—unique in tech

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