Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Specialist Sales - SME
SME Manager - Specialist sales reports to the SME Sales Director.
Overview-This position will not have direct reports, and the jobholder must be able to operate at a strategic and operational level.
Lead accountability for developing and executing a SME Sales strategy which maximizes revenue and profit for SME products across Georgia and Armenia.
Manage and execute a strategic sales pipeline to drive growth in existing SME portfolios across Financial Institutions (FIs) and non-FIs. Identify and convert new business opportunities, develop ecosystems within the SME segment, and lead the commercialization of signed deals to ensure measurable revenue impact.
Role-This role will be tasked to help achieve the SME P&L objectives in those markets. The position will also be tasked to support or lead specific regional Expert Sales initiatives that support MasterCard business and revenue goals.
Identifying business and product innovation opportunities from SME payment segments.
Providing subject matter expertise and end-to-end project management / delivery by liaising with cross- functional partners.
• Do you have a deep knowledge and understanding of Commercial Payment products and services within the SME space?• Have you ever been into Card industry and related product/project management?• Are you excited about bringing global products to market?• Are you motivated to be a part of driving a world beyond cash?
Qualifications Required:• Deep knowledge and understanding of SME products and services (SME Card), with significant experience in sales and business development within the SME space and relevant tertiary qualifications.• Progressive business experience, with a strong track record in the payments industry and deep knowledge of consumer payments.• Strong account management experience - ability to understand customer and constituent needs, marketplace dynamics, industry trends and the competitive landscape.• Strong project and relationship management skills - extensive experience and a proven track record of managing simultaneous initiatives, multiple stakeholders in a multicultural environment, across multiple geographic locations, solving problems and applying effective planning skills to deliver multiple initiatives with external and internal clients.• Strong negotiating and influencing skills, with the ability to execute through others who do not report directly.• High preference for action - results driven and with a disciplined approach to deliver sales targets.• Strong analytical and team working skills - ability to identify issues and proactively resolve issues directly or through escalation to appropriate Partners/stakeholders.• Strong interpersonal and negotiation skills - excellent writing and presentation skills, extensive experience in communicating in international environment at senior management level.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Skills Required
- Deep knowledge and understanding of SME products and services (SME Card)
- Significant sales and business development experience within the SME space
- Relevant tertiary qualifications
- Progressive business experience with a strong track record in the payments industry
- Strong account management experience and understanding of marketplace dynamics and competitive landscape
- Strong project and relationship management skills across multiple stakeholders and geographies
- Strong negotiating and influencing skills with ability to execute through others
- Results driven with disciplined approach to deliver sales targets
- Strong analytical, interpersonal, writing and presentation skills for international senior-level communication
Mastercard Compensation & Benefits Highlights
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Retirement Support — A 10% company retirement match (401k or equivalent) is explicitly highlighted in company materials. This level of employer contribution stands out as a core strength of the package.
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Leave & Time Off Breadth — A global minimum of 16 weeks fully paid new‑parent leave and generous U.S. PTO (vacation, personal days, holidays, sick time, and bereavement) are clearly spelled out. These provisions indicate broad time‑off coverage across life events.
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Wellbeing & Lifestyle Benefits — Hybrid work, a four‑week “work from elsewhere” option, meeting‑free well‑being days, five paid volunteer days, mental‑health resources, and fitness reimbursement/on‑site gyms are emphasized. Together they reflect a holistic approach to flexibility and wellbeing.
Mastercard Insights
What We Do
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a resilient economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Why Work With Us
We live the Mastercard Way: creating value in the communities we touch, growing together through the opportunities we see, and moving fast to innovate and scale. Our collaborative culture and our passionate people are the key to what we do, driving meaningful change as one team and connecting everyone to priceless possibilities.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
In our ongoing workplace evolution, we’ve introduced hybrid work, Work-From-Elsewhere Weeks and Meeting-Free Days.






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