Senior UX Researcher

PropertyGuru is Southeast Asia’s leading PropTech company, and the preferred destination for over 32 million property seekers monthly to connect with over 50,000 agents monthly to find their dream home. PropertyGuru empowers property seekers with more than 2.1 million real estate listings, in-depth insights, and solutions that enable them to make confident property decisions across Singapore, Malaysia, Thailand and Vietnam.

PropertyGuru.com.sg was launched in Singapore in 2007 and since then, PropertyGuru Group has made the property journey a transparent one for property seekers in Southeast Asia. In the last 18 years, PropertyGuru has grown into a high-growth PropTech company with a robust portfolio including leading property marketplaces and award-winning mobile apps across its markets in Singapore, Malaysia, Vietnam, Thailand as well as the region’s biggest and most respected industry recognition platform – PropertyGuru Asia Property Awards, events and publications across Asia.

For more information, please visit: PropertyGuruGroup.com; PropertyGuru Group on LinkedIn.

PropertyGuru is growing our team of passionate people on a mission to help people find their dream home. The design team at PropertyGuru collaborates with other teams to achieve business goals ensuring a great user experience.
We are seeking a Senior UX Researcher to shape the user experience for PropertyGuru’s real estate marketplace platform. In this role, you will be pivotal in understanding user needs and pain points through comprehensive research, and translating these insights into impactful design strategies. You will collaborate with cross-functional teams, including product managers, engineers, and marketing, to ensure a user-centric experience across all our platforms.​

As a Guru, you will be accountable for:

• Conduct user research to gather insights on user needs and pain points.

• ​Analyze qualitative and quantitative data to inform product and design decisions.

• Synthesize research findings into clear, actionable insights and strategic recommendations

• Collaborate with designers, product managers, and engineers to integrate research findings into the product design lifecycle.

• Create user personas, journey maps, and other research artifacts to guide design processes.

• Design and conduct usability testing to validate design solutions.

• Advocate for the user by presenting research findings to stakeholders and guiding the team to make informed decisions.

• Stay current with the latest UX research methodologies and trends in the PropTech industry.

• Mentor junior researchers to enhance their skills and knowledge.

• Measure and monitor the impact of research on product decisions and user experience.

We're looking for someone who:

• Proven track record of translating user insights into successful product improvements

• Experience with both qualitative and quantitative research methodologies

• Experience with usability testing, surveys, interviews, and data analysis.

• Excellent communication and presentation skills, both written and verbal.

• Ability to work independently and collaboratively in a team environment.

• Proficiency in research tools such as Figma, Miro, UserTesting, SurveyMonkey or similar platforms

Our commitment to you:

• Hybrid flexible working that focuses on outcomes over hours.

• Holistic rewards package covering your financial, physical & mental health.

• Multi-directional career development across all levels.

• Inclusive benefits like equal paternity leave, supporting all employees in work-life balance.