Senior UX Researcher, Mixed Methods (Quant-Leaning)

Posted 26 Days Ago
Be an Early Applicant
New York, NY, USA
In-Office
176K-220K Annually
Senior level
Information Technology • Internet of Things
The Role
Senior mixed-methods UX Researcher responsible for advanced quantitative survey design, pricing and packaging research, longitudinal measurement, segmentation, conversion and retention analysis, and qualitative research. The role partners with product and revenue teams, works directly with Snowflake data, applies statistical and experimental methods, advises on research methodology, and translates multi-source findings into actionable recommendations for leadership.
Summary Generated by Built In
About Suno

We're building the world's first creative entertainment platform, where the entire world can feel the joy and fulfillment of making music. Music is for everyone: Our users include everyone from grandmothers creating songs for their loved ones, to Grammy winners using Suno Studio, our power tool, to make the most popular hits in the world.

Building the future of entertainment requires ambition. The pace is fast, the problems are hard, and the work demands ownership and intensity. For the right people, it’s incredibly rewarding: a chance to shape a new medium, work with a small team that cares deeply about quality, make music, drink too much coffee, and build something that millions of people use to express themselves in ways that were never before possible.

Suno is the fastest growing consumer entertainment company and the leader in AI music. We are backed by leading investors including Bond Capital, Menlo Ventures, Lightspeed Venture Partners, IVP, Forerunner, Union Square Ventures, Alkeon, Quiet, Matrix Partners, Schroders Capital and, NVentures (venture arm of NVIDIA).

About the Role

We have a large and growing user base, with an opportunity to deepen our understanding of what drives conversion, willingness to pay, and long-term subscription value.

We’re looking for a Senior Mixed Methods UX Researcher in New York to lead this work. This is a quantitatively oriented role focused on using rigorous research and measurement to shape product and growth decisions, complemented by qualitative research when deeper user insight is needed.

You’ll partner closely with product and cross-functional leaders across growth, monetization, and subscriptions, helping inform fast-moving decisions around pricing, packaging, and conversion.

This role adds deep research expertise to the team. You’ll set a high bar for methodological rigor, clarify what the research can reliably answer, and guide stakeholders toward well-supported decisions.

Listen to the song we made about this role! https://suno.com/s/xVPN3bUuZ4xbO8M9

What You’ll Do
  • Lead end-to-end research that informs product, growth, and monetization decisions.

  • Use a range of research methods to understand customer needs, behaviors, and preferences.

  • Partner closely with product, design, data, and other cross-functional teams.

  • Build scalable approaches for measuring customer sentiment and product performance over time.

  • Clearly communicate what the research shows, what it does not show, and what the team should consider next.

Who You Are
  • You have experience leading quantitative or mixed-methods research for consumer products or services.

  • You can select practical, rigorous research methods based on the question and business context.

  • You are comfortable working with surveys, experiments, behavioral data, or related forms of customer insight.

  • You communicate clearly and can help cross-functional partners turn research into decisions.

  • You are curious, collaborative, and comfortable working through ambiguity in a fast-moving environment.

Additional Notes

  • You must be authorized to work in the United States

  • You must be willing to work 5 days per week at our New York City office

Perks & Benefits for Full-Time Employees

  • Company Equity Package

  • 401(k) with 3% Employer Match & Roth 401(k)

  • Medical, Dental, & Vision Insurance (PPO w/ HSA & FSA options)

  • 11 Paid Holidays + Unlimited PTO & Sick Time

  • 16 Weeks of Paid Parental Leave

  • Creative Education Stipend

  • Generous Commuter Allowance

  • In-Office Lunch (5 days per week)

Compensation

The annual salary range for this role is: $176K – $220K (before equity)

Suno is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the Massachusetts Fair Chance in Employment Act, NYC Fair Chance Act, LA City Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.

Skills Required

  • 5+ years conducting quantitative research in a product environment, with qualitative research experience
  • Degree in Statistics, Behavioral Science, Psychology, Sociology, HCI, Economics, or a related quantitative field
  • End-to-end survey research experience, including construct definition, instrument design, logic and branching, quotas, bias mitigation, weighting, and analysis
  • Hands-on experience designing and defending choice-based conjoint, MaxDiff, TURF, price sensitivity, and monadic or sequential monadic studies
  • Experience building longitudinal measurement frameworks, trackers, benchmarks, perception scales, and composite health metrics
  • Comfortable using SQL and Python or R for analysis and working directly against a data warehouse
  • Practical knowledge of regression, ANOVA, hypothesis testing, and statistical sample limitations
  • Proficiency in qualitative research methods and selecting appropriate methods for research questions
  • Strong product sense and outcome-centric mindset
  • Ability to persuade senior stakeholders and communicate findings clearly
  • Self-directed work style and high tolerance for ambiguity and speed
  • Excitement about consumer products, creativity, music, and AI
  • Advanced degree with methodological training combined with industry experience
  • Experience in subscription consumer businesses, particularly pricing, packaging, conversion, retention, or win-back
  • Experience with survey platforms and conjoint tooling such as Conjointly, Sawtooth, Qualtrics, or Sprig
  • Experience with causal inference and experimentation, including covariate adjustment and critical review of A/B test results
  • Experience establishing measurement infrastructure where none previously existed
  • Background in consumer audio, music, or social products
  • Experience researching AI and generative products
  • Authorization to work in the United States
  • Willingness to work five days per week in the New York City office

Suno (suno.com) Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Suno (suno.com) and has not been reviewed or approved by Suno (suno.com).

  • Leave & Time Off Breadth — Time off is positioned as highly flexible, with unlimited PTO and unlimited sick days alongside a set of company holidays. This structure can materially improve perceived total rewards for employees who can comfortably take time away.
  • Parental & Family Support — Parental leave is described as notably strong, offering 16 weeks fully paid for both birthing and non-birthing parents. This level of paid leave can meaningfully reduce financial and career disruption for new parents.
  • Retirement Support — Retirement benefits include Traditional and Roth 401(k) options with a stated 3% safe-harbor company match. This provides a clear employer contribution that strengthens long-term compensation beyond cash pay.

Suno (suno.com) Insights

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The Company
HQ: Cambridge, MA
144 Employees
Year Founded: 2022

What We Do

Suno is building a future where anyone can make music. Whether you're a shower singer or a charting artist, we break barriers between you and the song you dream of making. No instrument needed, just imagination. From your mind to music

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