We are a Software Product Company with a global footprint in the FinTech sector. With more than 10,000 professionals across 40+ offices worldwide, we provide solutions combining trading and workflow automation, market data, and advanced business intelligence.
Role Overview
We are looking for a Senior UX Designer to join and help shape a growing design team. You will work closely with Product Managers, UI Designers, and Engineers to design intuitive, high‑impact products within complex domains.
You will play a central role in defining our product design strategy, establishing user‑centered ways of working, and contributing to the evolution of our design system, while ensuring user needs are consistently represented in product decisions.
Key Responsibilities
- Lead user‑centred design activities to solve complex business and product challenges
- Research and analyze user needs, goals, and pain points to inform design direction
- Translate insights into user journeys, wireframes, and interactive prototypes
- Partner closely with Product and Business teams to understand domain and requirements
- Facilitate and participate in workshops and collaborative design sessions
- Clearly articulate research findings and design rationale, explaining trade‑offs and value
- Act as the voice of the user, constructively challenging established assumptions
- Collaborate with UX and UI Designers to align research, interaction, and visual design
- Work closely with Engineers to ensure designs are feasible, well‑implemented, and consistent
- Contribute to the definition and evolution of the design system
- Foster an inclusive, collaborative, and learning‑oriented team culture
Your skills, experience, and qualifications
- 5+ years of experience in UX design
- Strong expertise in user‑centered design, research methods, and design thinking
- Proven ability to design end‑to‑end experiences for complex products
- Experience working closely with Product Managers, Designers, and Engineers
- Proficiency with design tools such as Figma and Sketch
- Excellent ability to communicate complex design concepts clearly and effectively
- Comfortable working in Agile environments and distributed teams
- Curious, persistent, and motivated to explore alternative solutions
- A portfolio demonstrating both design process and final deliverables
- Fluency in English (B2)
- Valid EU work permit for non‑EU candidates
Skills Required
- 5+ years of UX experience
- Excellent understanding of User-Centered Design (UCD)
- Expertise in user research and design methods
- Experience with Figma and Sketch
- Very good spoken and written English
What We Do
Serving Luxembourg's IT needs since 2002, ION Group has focused its activities on 3 pillars: ION Home: IT services for home users. - Computer repair and maintenance - Network Setup - Internet Setup - Email and Hosting Services ION Pro: Maintenance for small and medium businesses - Server maintenance and setup - Network configuration and security - Workstation - Server and services hosting and housing ION Development - Website design and development - Custom application development (Web, Mobile, iOS, Android) - OpenSource software modifications
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