Senior User Experience Designer

Posted 4 Days Ago
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Merrimack, NH, USA
In-Office
Senior level
Fintech
The Role
Lead UX design across Fixed Income investment products: create and iterate prototypes, define design strategy and standards, conduct user research, collaborate with product and engineering, present to stakeholders, and maintain UI specifications and design system assets to improve usability and accessibility.
Summary Generated by Built In
Job Description:

Senior UX Designer – Fidelity Asset Management Fixed Income Technology (FIT)

 

The Role

In this Senior UX Designer role, you will spearhead our design efforts, guiding us through the creation of transformative and intuitive user interfaces in a dynamic and fast-paced environment. You will help establish standards and best practices to create world-class streamlined user experiences that best support our investment professionals and business partners. Your expertise allows us to consider accessibility, interactive design, overall usability, and a responsive frontend architecture, thereby ensuring that our digital products are not only visually appealing but also highly functional and user centric.


  • Creates innovative solutions for a wide variety of product design challenges, including desktop, hardware interfaces, physical environments, and person-to-person interactions.
  • Leads the design for new experiences and improvements of existing experiences.
  • Plans and defines strategy for the direction of future iterations.
  • Quickly iterates on multiple interactive design solutions.
  • Advocates for design solutions, highlighting inputs that influences decisions including business and user goals, demographic and usage data, and research findings.
  • Develops high level, detailed storyboards, mock-ups, and prototypes to effectively communicate interaction and design ideas.
  • Delivers work that is not only user-friendly and aesthetically engaging, but that also produces results.
  • Works alongside engineers and product managers throughout all stages of the production cycle.
  • Assesses and optimizes the performance of new and existing features by actively participating in user research and assessing performance metrics.
  • Develops and maintains detailed user-interface specifications.
  • Presents design work to multiple teams and senior leadership for review and feedback.
  • Creates user experience standards, guidelines, and associated assets to accelerate UI development.
  • Contributes to the group’s shared knowledge of user-centered design and research methodologies.

The Expertise and Skills You Bring


  • 4 years of UX or related design experience in a professional setting
  • A degree in a related field such as interactive design, architecture, industrial design, graphic design, or human factors is preferred
  • Asset Management or related Investment Applications Design experience is ideal
  • Provide design and product thought leadership, identifying and developing strategic design opportunities to drive business and product strategy, creating artifacts to align stakeholders and teams to
  • Work across and collaborate with investment professionals, product and engineering leads, and others to develop and prototype product vision
  • Lead definition of the design work and deliver business outcomes across multiple product teams, with minimal guidance and coaching
  • Distilling qualitative and quantitative feedback to unearth recurring themes and promote data-driven design decisions
  • An array of design skills including service design and strategic design methods. Information architecture, prototyping, user research, and visual design will also be critical
  • Effective communication, presentation, and storytelling skills; equally at ease speaking with developer or business partners
  • Experience working on agile teams delivering value in digital products preferred
  • Experience running and/or using research to support evidence-focused design decisions preferred
  • A digital portfolio we can review online is required
  • Familiarity with the value of design systems, understanding reuse and scale, and knowing when to contribute to make them better
  • Work across the organization to drive consistent associate-facing experiences

The Team

The FIT organization crafts all the technology systems used in Fixed Income for the Bond and Money Market Product areas. The applications and services provided enable investment decision making, portfolio management, and trading for combined assets under management of approximately $2 trillion. Through our Agile practices, we have developed an operating rhythm that ensures we are consistently delivering the highest value work for our customers and partners. We work on a wide variety of technologies including AWS, Angular, Java, Python, REST/API, PL/SQL, HTML and Kafka.

Certifications:

Category:Information Technology

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Skills Required

  • Minimum 4 years of UX or related design experience in a professional setting
  • A digital portfolio available online
  • Experience creating prototypes, storyboards, mock-ups, and detailed UI specifications
  • Experience leading design efforts and defining strategy across product teams
  • Skills in information architecture, prototyping, user research, visual design, and service/strategic design methods
  • Ability to distill qualitative and quantitative feedback and make data-driven design decisions
  • Strong communication, presentation, and storytelling skills for cross-functional stakeholders
  • Familiarity with design systems and scalable UI development
  • Degree in interactive design, architecture, industrial design, graphic design, or human factors
  • Asset Management or investment applications design experience
  • Experience working on agile teams delivering digital products
  • Experience running and/or using research to support evidence-focused design decisions

Fidelity Investments Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fidelity Investments and has not been reviewed or approved by Fidelity Investments.

  • Strong & Reliable Incentives Bonuses, commissions, and profit-sharing are presented as generous and meaningful components of total compensation, with certain roles achieving high total earnings through multiple pay streams. Variable pay is consistently framed as a positive contributor beyond base salary.
  • Retirement Support A 401(k) match up to 7% alongside additional profit-sharing up to 10% materially enhances long-term compensation. These retirement features are highlighted as standout strengths of the overall package.
  • Parental & Family Support Generous paid parental leave (16 weeks maternity, 12 weeks parental), backup dependent care, and adoption assistance provide robust family support. Hybrid work and caregiving resources further ease family responsibilities.

Fidelity Investments Insights

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The Company
HQ: Boston, MA
58,848 Employees
Year Founded: 1946

What We Do

At Fidelity, our goal is to make financial expertise broadly accessible and effective in helping people live the lives they want. We do this by focusing on a diverse set of customers: - from 23 million people investing their life savings, to 20,000 businesses managing their employee benefits to 10,000 advisors needing innovative technology to invest their clients’ money. We offer investment management, retirement planning, portfolio guidance, brokerage, and many other financial products. Privately held for nearly 70 years, we’ve always believed by providing investors with access to the information and expertise, we can help them achieve better results. That’s been our approach- innovative yet personal, compassionate yet responsible, grounded by a tireless work ethic—it is the heart of the Fidelity way.

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