Senior Training Technical Services Engineer

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Boston, MA
In-Office
Information Technology • Internet of Things • Software • Virtual Reality
We Are Innovators. We Are Creators. We Are PTC.
The Role

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. 

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.  

Senior Technical Training Engineer, Onshape

We are looking for an energetic, hard-working candidate to join the Onshape Technical Training team. Ideal candidates are well-spoken and have experience creating engaging training material. This includes creating CAD models, documentation, and video production, as well as creating and executing live and recorded product training. This role requires working knowledge in mechanical engineering and engineering applications (CAD, PDM, PLM, CAM, FEA, etc.) and the ability to convey our product differentiators effectively.

Primary Responsibilities

Become an Onshape product expert and trusted advisor.

Create realistic, detailed CAD models for training purposes.

Create and execute live and recorded product training.

Continuously develop new skills and learn new features and product offerings.

Requirements:

Experience with engineering software such as CAD, PDM, PLM, CAM, FEA, etc.

Experience providing software product training.

Excellent written and verbal communication skills.

Video creation experience with Camtasia, Adobe Premiere, or similar software.

Experience with Thought Industries or a similar Learning Management System is ideal but not required.

Basic Qualifications:

Bachelor's Degree in Mechanical Engineering or equivalent technical experience

Minimum 3-5 years working in an engineering role or role working for an engineering software company

At PTC, we believe in the power of diverse ideas and perspectives. As a global company that values and respects all identities, cultures, and perspectives, we strive to create an inclusive PTC for ALL through an environment where everyone feels like they belong and are empowered to bring their true, authentic selves to work. Proud to be an Equal Opportunity Employer, we welcome applicants from all backgrounds and hire without regard to race, national origin, religion, age, color, ethnicity, ancestry, marital status, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you. 

If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?

We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. Review our Privacy Policy here."

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The Company
HQ: Boston, MA
7,347 Employees
Year Founded: 1985

What We Do

PTC (NASDAQ: PTC) unleashes industrial innovation with award-winning, market-proven solutions that enable companies to differentiate their products and services, improve operational excellence, and increase workforce productivity. With PTC, and its partner ecosystem, manufacturers can capitalize on the promise of today’s new technology to drive digital transformation.

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