Senior Technology Sales Specialist -Federal

Senior Technology Sales Specialist - Federal  Position Profile

$80,000 - $95,000 per year

Commission Eligible

Responsible for retaining and growing sales revenue within an assigned account base while driving new market share growth within the Federal sector.

Key Responsibilities

• Provide product and solution information to customers within an assigned territory.
• Conduct business analyses of customer communication needs and develop customized demonstrations, proposals, and value-driven solutions that exceed customer expectations.
• Generate new business opportunities and retain existing accounts through a consultative sales approach focused on Federal Department of Defense (DoD) and civilian organizations.
• Coordinate and oversee the post-sale delivery and implementation of Ricoh solutions at customer locations.
• Serve as the primary point of contact for all sales-related documentation and administrative requirements.
• Proactively develop new customer relationships, review leads, participate in customer planning discussions, and deliver solution proposals aligned with sales management objectives.
• Partner with customers on strategic planning initiatives and identify, evaluate, and address potential risks within existing accounts.
• Consistently meet or exceed revenue and gross profit targets.
• Coordinate cross-functional sales activities and manage team collaboration throughout the sales process.
• Represent Ricoh and promote company products and services during customer meetings and industry events.
• Maintain accurate account activity records within the company CRM system.
• Identify key decision-makers and conduct strategic account management activities.
• Serve as the primary customer contact and advocate.
• Perform other duties as assigned.

Qualifications Education and Experience

• Bachelor's degree or equivalent related experience required.
• Minimum of five (5) years of successful business-to-business (B2B) sales experience.
• At least two (2) years of sales experience supporting Federal Department of Defense (DoD) and civilian organizations.

Knowledge, Skills, and Abilities

• Strong knowledge of sales methodologies and processes within a matrixed organization serving Federal customers.
• Demonstrated experience working with Federal Department of Defense and civilian agencies.
• Exceptional negotiation, presentation, written, and verbal communication skills.
• Strong interpersonal, organizational, time-management, and self-motivation skills.
• Proven business acumen and leadership capabilities.
• Ability to lead or collaborate effectively with diverse teams to develop and execute account strategies.
• Extensive knowledge of industry products, solutions, and services.
• Proven ability to build and maintain strategic relationships across multiple business functions and customer organizations.
• Strong analytical skills with the ability to evaluate complex data, identify issues, and recommend solutions.
• Proficiency with Microsoft Office Suite and other business applications.

Working Conditions

• Primarily office-based work environment with standard lighting, ventilation, temperature, and noise levels.
• Position is largely sedentary but may require occasional standing, walking, bending, reaching, and lifting or carrying items weighing up to 10 pounds.
• Requires regular use of standard office equipment, including computers, keyboards, calculators, and other business tools.
• Frequent travel to customer locations is required. Customer sites may not be accessible via public transportation.

This version removes repetitive language, improves readability, modernizes the wording, and presents the role in a format suitable for posting on a career site or sharing with candidates.