At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.
The Partner Development Manager is responsible for spearheading the identification, acquisition, and onboarding of new Technology partners. This role is pivotal in building and expanding the company’s partner ecosystem, focusing on strategic growth through new partnerships. The Partner Development Manager will collaborate closely with cross-functional teams to ensure that newly acquired partners are effectively integrated and set up for long-term success.
Key Responsibilities:- New Partner Acquisition:
- Develop and execute a comprehensive strategy for acquiring new ISV partners, targeting high-potential markets and industry verticals.
- Partner with the Ecosystem team to build a shared roadmap with target partners aligned to company strategy.
- Identify and outbound potential ISV partners that align with the company’s strategic objectives, technology stack contribution, and value proposition.
- Strategic Engagement:
- Build a robust pipeline of prospective ISV partners through outbound messaging, networking, market research, and participation in industry events.
- Represent the company at conferences, trade shows, and other industry events to identify and engage with potential partners.
- Leverage data and market insights to prioritize and target the most promising ISV opportunities.
- End-to-End Acquisition:
- Determine when a partner can be supported with our standard program or when custom commercials or terms are required.
- Diligence partnership feasibility (ie. app marketplace, public APIs, partner program)
- Negotiate commercial and marketing commitments of new partner agreement in collaboration with Legal & Finance
- Create business cases & financial models when required with the support of Finance.
- Shepard the partnership review process through product, legal & finance approvals
- Onboarding & Integration:
- Oversee the onboarding process for new ISV partners, ensuring a smooth and efficient integration into the company’s ecosystem.
- Work closely with technical teams to facilitate the integration with Klaviyo.
- Develop resources / documentation to create awareness of the value of the new partnership.
- Partner with Product Marketing / Ecosystem Marketing on all partnerships or integration launch activities
- Performance Monitoring & Optimization:
- Track and analyze the performance of newly acquired partners, using key metrics to assess integration success and business impact.
- Provide regular feedback to partners and internal stakeholders, identifying areas for improvement of the program
- Develop sales plays in collaboration with internal and partner GTM teams
Skills:
- Excellent communication, presentation, and negotiation skills, with a strong ability to close deals with new partners.
- Strategic mindset with the ability to identify and capitalize on new partnership opportunities.
- Strong project and time management skills, capable of handling multiple acquisition initiatives simultaneously and cross-functional responsibilities
- Technical acumen with the ability to understand and communicate technical requirements to partners.
- Results-driven, with a focus on achieving acquisition and integration targets.
- Strategic Sales Acumen: Ability to drive new partner acquisition and develop strategies for long-term growth.
- Relationship Building: Strong ability to initiate and nurture relationships with new partners.
- Technical Understanding: Knowledge of technical integration processes and software development practices.
- Analytical Skills: Ability to analyze data and market trends to inform partner acquisition strategies.
- Goal-Oriented: Strong focus on meeting and exceeding acquisition and development targets.
We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.
Please see the independent bias audit report covering our use of Covey here
Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
Get to Know Klaviyo
We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.
By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
What We Do
Klaviyo (NYSE: KVYO) is the B2C CRM. Powered by its built-in data platform and AI, Klaviyo combines marketing automation, analytics, and customer service into one unified solution, making it easy for businesses to know their customers and grow faster. Klaviyo (CLAY-vee-oh) helps over 183,000 brands like Mattel, Glossier, Daily Harvest, and Liquid Death deliver 1:1 experiences at scale, improve efficiency, and drive revenue.
Why Work With Us
We refer to our employees as ‘Klaviyos’, and we make up a diverse community united around shared values: We’re curious, collaborative, driven, innovative, fun, and fully ourselves at work. No matter which team you join, your work won’t just impact Klaviyo. It’ll help empower our customers and enable creators across the globe to own their destinies.
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