Flexera saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid ITAM and FinOps, Flexera provides award-winning, data-oriented SaaS solutions for technology value optimization (TVO), enabling IT, finance, procurement and cloud teams to gain deep insights into cost optimization, compliance and risks for each business service. Flexera One solutions are built on a set of definitive customer, supplier and industry data, powered by our Technology Intelligence Platform, that enables organizations to visualize their Enterprise Technology Blueprint™ in hybrid environments—from on-premises to SaaS to containers to cloud.
We’re transforming the software industry. We’re Flexera. With more than 50,000 customers across the world, we’re achieving that goal. But we know we can’t do any of that without our team. Ready to help us re-imagine the industry during a time of substantial growth and ambitious plans? Come and see why we’re consistently recognized by Gartner, Forrester and IDC as a category leader in the marketplace. Learn more at flexera.com
Flexera is seeking a strong Senior Technical Communicator to help document several of its cloud products.
As part of our Technical Communication team, you will create and edit technical documentation. You will work directly with product development teams, drive the scope and direction of documentation deliverables, ensure technical accuracy, and maintain documentation standards. You will also work with product teams and technical translators to ensure consistency, completeness, and accuracy in end-user technical documentation.
Duties & Responsibilities- Document new product features and maintain existing documentation.
- Manage, create, and edit technical documentation, including online help, release notes, and reference guides.
- Respond to customer feedback and questions.
- Communicate with engineering, technical support, product management, and marketing teams on a regular basis.
- Collaborate with other communicators on the Technical Communication team.
- Comply with our different style guides to maintain documentation standards.
- Cover the writing of two or more Flexera products.
- Experience working with docs-as-code and GitHub.
- Excellent written and oral communication skills, with a focus on accuracy, quality, and clarity.
- Demonstrable prior experience writing software documentation.
- Solid investigative skills to solicit and gather information to then be able to communicate it with a wider audience.
- A passion for technology, strong attention to detail, and organizational and project management skills.
- Ability to work in a fast-paced, deadline-driven environment.
- Experience working in end-to-end software development cycles.
- An attitude that is team-oriented and customer-focused.
- Passion for contributing to the overall direction of the next generation of Flexera’s software products.
- Knowledge of latest technical writing trends and practices.
- Knowledge of online help systems and web-based help systems.
- Experience with HTML and XML.
- Enthusiastic colleagues working in the tech industry around the globe.
- A fast-paced and collaborative environment.
- Encouragement and support for career development, training, and innovation.
- Flexible working hours.
Flexera is proud to be an equal opportunity employer. Qualified applicants will be considered for open roles regardless of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by local/national laws, policies and/or regulations.
Flexera understands the value that results from employing a diverse, equitable, and inclusive workforce. We recognize that equity necessitates acknowledging past exclusion and that inclusion requires intentional effort. Our DEI (Diversity, Equity, and Inclusion) council is the driving force behind our commitment to championing policies and practices that foster a welcoming environment for all.
We encourage candidates requiring accommodations to please let us know by emailing [email protected].
Top Skills
What We Do
Flexera delivers SaaS-based IT management solutions that enable enterprises to accelerate digital transformation and multiply the value of their technology investments. We help organizations inform their IT with definitive visibility into complex hybrid IT ecosystems, providing unparalleled IT insights that allow them to seize technology opportunities. And we help them transform their IT with tools that deliver actionable intelligence across an ever-increasing range of dimensions to effectively manage, govern and optimize their hybrid IT estate.
More than 50,000 customers subscribe to our technology value optimization solutions, delivered by 1,300+ passionate team members worldwide. To learn more, visit flexera.com
Why Work With Us
People work here for, well, the people. People stay for the camaraderie with smart, passionate teams who actually like working together and managers who support them. We also offer competitive benefits, hybrid working and unlimited time off.
Our inclusivity scores are in the top benchmark and we are consistently rated a “great place to work.”
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