Senior Technical Writer

Senior Technical Writer

WHAT MAKES US, US

Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp!

At its foundation, SimCorp is guided by our values — caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered.

If you like what we’re saying, keep reading!

WHY THIS ROLE IS IMPORTANT TO US

Do you strive to develop documentation that makes users succeed? Do you enjoy learning about complex user scenarios and presenting them clearly? And do you thrive in an innovative, agile software development environment?

Join our user documentation team as a Senior Technical Writer for our buy-side Front Office development line!

We are a team of motivated technical writers committed to creating high-quality, user-centric documentation for our investment management solutions and services. We continuously develop and improve our own content management policies and procedures. Our supportive team spirit, buddy programs, and peer processes ensure that we technical writers can efficiently work together and grow professionally and as a team.

We expect you to be comfortable working across our international agile teams: You will collaborate with a variety of stakeholders to gather information and create structured, consistent content for successful user assistance that supports business outcomes.

WHAT YOU WILL BE RESPONSIBLE FOR

• Research, create, and maintain clear and easy-to-find user documentation in several formats at high quality and without supervision, according to our standards and guidelines, to ensure that users can work efficiently.

• Join 4 or more agile teams in their ceremonies, such as stand-ups and sprint reviews, to ensure the efficiency and effectiveness of our agile user documentation processes.

• Collaborate and communicate clearly and reliably with engineering, product management, and other stakeholders to gather technical information and ensure the documentation meets user needs.

• Develop user guides, release notes, API documentation, system architecture documents, and other materials and content to support software deployment and usage.

• Review and edit existing documentation to improve readability, accuracy, and consistency.

• Maintain documentation to reflect new product and service features, updates, and best practices.

• Comply with documentation standards and processes, ensuring consistency across all technical content.

• Promote best practices in technical writing and ensure continuous skill development.

• Stay up-to-date with industry trends, best practices, and tools in technical writing, applying new techniques to improve documentation processes and quality.

WHAT WE VALUE

Most importantly, you can see yourself contributing and thriving in the position described above. How you gained the skills needed for doing that is less important. We expect you to be good at several of the following and be able to - and interested in - learning the rest.

• At least 5 years of experience in technical communication about product and service platforms in a software development organisation

• Proficient in speaking and writing in English

• Practical experience with topic-based authoring in a structured authoring environment

• It’s a plus if you have practical experience working

• In a financial environment

• In an agile environment

• In a DevOps or Continuous Delivery environment

• With git

• With MadCap Flare

You are a good addition to our team of technical writers if you

• Are curious to develop yourself as a technical writer and grow professionally

• Effectively seek collaboration with stakeholders, such as product owners, software engineers, UX designers, and so on

• Explore possibilities to improve documentation standards and processes

• Can listen and share with kindness

 If you come work with us as a Senior Technical Writer, we will

• Welcome you to a skilled, experienced team of around 20 technical writers

• Pair you with a Lead or Principal Technical Writer to help you onboard

• Empower you to succeed and thrive with our processes and systems

• Support your professional development and cultivate your curiosity

BENEFITS

• Global hybrid work policy - We ask you to work 2 days a week from the office. If you choose you can work remotely the other days. Of course you are welcome at the office if that is your preference.

• Growth and innovation - Every 6th sprint is reserved for planning and innovation. So, with regular intervals you have a chance to explore and learn new skills or improve something that you believe will be beneficial to you, your team or the application.

• Self-Direction - High degree of self-organization. Each team and developer have a high degree of freedom to plan, organize and design their work.

• Inclusive and diverse company culture

• Work-life balance – We believe that an equilibrium between professional responsibilities makes us all the best version of ourselves, both in private life and as colleagues in the workplace

• Empowerment – We believe that all voices are valuable and must be heard. You will be involved in shaping our work processes

NEXT STEPS

Please send us your application in English via our career site as soon as possible, we process incoming applications continually. Please note that only applications sent through our system will be processed. At SimCorp, we recognize that bias can unintentionally occur in the recruitment process. To uphold fairness and equal opportunities for all applicants, we kindly ask you to exclude personal data such as photo, age, or any non-professional information from your application. Thank you for aiding us in our endeavor to mitigate biases in our recruitment process.

If you are interested in being a part of SimCorp but are not sure this role is suitable, submit your CV anyway.

SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to assist you discover the right role for you. The approximate time to consider your CV is three weeks.

We are eager to continually improve our talent acquisition process and make everyone’s experience positive and valuable. Therefore, during the process we will ask you to provide your feedback, which is highly appreciated.

WHO WE ARE

For over 50 years, we have worked closely with investment and asset managers to become the world’s leading provider of integrated investment management solutions. We are 3,000+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds in general.

SimCorp is an independent subsidiary of the Deutsche Börse Group. Following the recent merger with Axioma, we leverage the combined strength of our brands to provide an industry-leading, full, front-to-back offering for our clients.

SimCorp is an equal-opportunity employer. We are committed to building a culture where diverse perspectives and expertise are integrated into our everyday work. We believe in the continual growth and development of our employees, so that we can provide best-in-class solutions to our clients.