The Role
Create and maintain comprehensive technical documentation for multiple software services, including architecture, APIs, installation and admin guides, SOPs, release notes, and knowledge-base content. Collaborate with product, engineering, QA, DevOps, and analysts to gather requirements, manage documentation in EDMS/tools, ensure version control, and continuously update materials to reflect releases and process improvements.
Summary Generated by Built In
We are looking for a highly skilled Senior Technical Writer to join our technology team. The ideal candidate will be responsible for creating, maintaining, and managing comprehensive technical documentation across our Software Ecosystem, which consists of multiple independent services and applications.
The successful candidate will work closely with Product Managers, Software Engineers, QA Engineers, DevOps, and Business Analysts to transform complex technical concepts into clear, accurate, and user-friendly documentation for both internal teams and external stakeholders.
- Create, maintain, and manage technical documentation for all software systems and services.
- Produce comprehensive documentation for each independent service, including architecture, workflows, APIs, and integrations.
- Develop User Guides, Administrator Guides, Quick Start Guides, Installation Guides, and Configuration Manuals.
- Create and maintain API Documentation using industry best practices.
- Prepare Knowledge Transfer (KT) documentation to support internal teams.
- Develop and maintain Policies, Procedures, and Standard Operating Procedures (SOPs).
- Document business processes, system workflows, and database structures.
- Produce Release Notes, Change Logs, training materials, FAQs, and Knowledge Base articles.
- Collaborate with cross-functional teams to gather technical requirements and ensure documentation accuracy.
- Manage documentation using EDMS or documentation management platforms, ensuring proper version control and governance.
- Continuously review and update documentation to reflect product enhancements, releases, and process improvements.
Requirements
Skills Required
- Bachelor degree in Computer Science, Information Technology, Software Engineering, or related field.
- Minimum 3 years of experience as a Technical Writer in a software development environment.
- Proven experience creating technical documentation, API documentation, user manuals, and Knowledge Transfer documentation.
- Experience developing Policies, Procedures, and Standard Operating Procedures (SOPs).
- Strong understanding of the Software Development Life Cycle (SDLC) and Agile methodologies.
- Familiarity with REST APIs, Swagger/OpenAPI, databases, and modern software architecture concepts.
- Experience with documentation platforms such as Confluence, Notion, SharePoint, GitBook, or similar tools.
- Experience using Electronic Document Management Systems (EDMS).
- Excellent written communication skills in English with strong attention to detail and ability to simplify complex technical concepts.
- Strong organizational, analytical, and time management skills to manage multiple documentation projects.
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The Company
What We Do
Aqary Investment & Development is a company composed of a management team with deep experience in investment and properties management. They offer global real estate solutions, including sales, leasing, and investment advisory, aiming to create a simpler and more efficient property marketplace.
