We are looking for a Senior Technical Writer to support the Manufacturing Operations team by developing high-quality documentation that improves production quality, training effectiveness, and manufacturing efficiency. You will work closely with engineers, technicians, and operational leaders to create clear, accurate, and well-structured content tailored to manufacturing processes.
Your responsibilities will include authoring, editing, and managing work instructions, training content, various product/process/equipment related documents, quality specifications, process diagrams, safety guidelines, etc. You will help standardize documentation through the creation of style guides, templates, workflows, and tracking systems, while guiding improvements in the documentation framework. You will coordinate with stakeholders to define documentation needs, develop structured plans, and ensure timely project
In this role, you will
Create & Maintain Technical Documents: Research, develop, update, and manage work instructions, SOPs, training manuals, and other essential documents.
Collaborate with Teams: Work with engineers, technicians, and quality teams to ensure accurate and effective documentation. Additionally, share best practices within the technical writing team to enhance the effectiveness of the overall documentation framework.
Ensure Clarity & Compliance: Standardize content using documentation tools and ensure alignment with ISO, APQP, and safety standards.
Develop Training Materials: Assist in creating technician-friendly training content, including step-by-step guides and visuals.
Track & Improve Documentation: Use dashboards and tracking tools to monitor documentation updates, report progress, and optimize content based on feedback.
Support Multiple Teams: Support multiple teams within the Manufacturing Operations department by traveling to various Zoox locations when required.
Qualifications
Bachelor’s degree in Technical Communication, Engineering, or a related field.
10-15 years of experience in technical writing, preferably in manufacturing, automotive, or engineering environments.
Expert in Oxygen implementation and features (such as reusable content, facets, filters, and conditional formatting etc. Super user.). Familiarity with Jira/Confluence, Dozuki, Adobe and other collaboration platforms.
Proven ability to collaborate with cross-functional teams and distill complex technical concepts into clear, user-friendly content.
Experience working with compliance-driven documentation (ISO, APQP, or similar frameworks).
Strong project management and organizational skills to handle and report multiple documentation projects
Bonus Qualifications
Experience developing training programs or instructional design.
Familiarity with 3DX, or CAD visualization tools
Skills Required
- Bachelor's degree in Technical Communication, Engineering, or related field
- 10-15 years of experience in technical writing, preferably in manufacturing or engineering environments
- Expert in Oxygen implementation and features
- Familiarity with Jira/Confluence, Dozuki, Adobe and other collaboration platforms
- Proven ability to collaborate with cross-functional teams
- Experience with compliance-driven documentation (ISO, APQP, or similar)
- Strong project management and organizational skills
Zoox Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zoox and has not been reviewed or approved by Zoox.
-
Healthcare Strength — Healthcare is extensive, with broad medical and vision options, company‑paid disability coverage, and multiple mental‑health resources. Feedback suggests coverage breadth and auxiliary programs support a wide range of needs.
-
Parental & Family Support — Family supports include paid parental leave, additional pregnancy disability time, fertility coverage, and adoption/surrogacy assistance. Backup care and family‑oriented programs further reinforce support across life stages.
-
Wellbeing & Lifestyle Benefits — Day‑to‑day perks are robust, including free daily meals, fitness subsidies, commuter support, and on‑site amenities. Feedback suggests these lifestyle benefits enhance convenience and workplace experience, especially for office‑based roles.
Zoox Insights
What We Do
Zoox is an autonomous mobility company that was founded to provide a safer, cleaner, and more enjoyable future on the road. To achieve that goal, the company has spent the past 10 years creating a purpose-built robotaxi that gives the world a better way to ride.
Why Work With Us
At Zoox, we are working to solve one of the greatest technological challenges of our generation. From the beginning, we have been focused on our goal of reimagining transportation from the ground up. We are a mission-driven community of innovators working together to create a safer, cleaner, and more enjoyable future on the road.
Gallery
