Senior Technical Writer (hybrid)

We are seeking a highly skilled Senior Technical Writer to join our team. In this role, you will be responsible for developing a variety of technical documentation, including user manuals, operating instructions, online help, release notes, knowledge base articles, and product white papers. 

Are you ready to help make the future with us?

Join us in shaping the future of our documentation processes and delivering high-quality technical materials that provide critical information on how to use our products while enhancing user experience!

The Building Automation group at Honeywell specializes in delivering advanced solutions that enhance building performance, efficiency, and safety. Our mission is to integrate cutting-edge technologies and intelligent systems that provide real-time data and analytics, aimed at optimizing energy use, increasing occupant comfort, and ensuring the sustainability of built environments. We leverage innovative practices and collaborate with partners to develop smart building solutions that meet the evolving needs of clients in a rapidly changing global landscape.

Responsibilities

• Create and maintain a variety of technical documentation including user manuals, operating instructions, online help, release notes, and knowledge base articles.
• Collaborate with agile teams, including software development, quality assurance, product management, and program management to ensure timely delivery of documentation and localization deliverables. 
• Produce infographics, illustrations, and screenshots to effectively illustrate products, features, and workflows.
• Ensure all documentation adheres to departmental style guidelines and contribute to the continuous improvement of these standards. 

Qualifications

You Must Have:

• 5+ years of experience in technical documentation.
• Bachelor’s Degree in technical writing, communications, engineering, journalism, English, technology, or a related field, or equivalent experience.
• Proficiency in HTML, XML, Adobe FrameMaker, MadCap Flare, Microsoft Office, Adobe applications and Darwin Information Typing Architecture (DITA) - mandatory.
• Exceptional writing, layout, editing, and organizational skills, with the ability to communicate complex concepts clearly.
• Good written and verbal English and Polish communication skills - mandatory.

This is a hybrid position requiring on-site presence in our Gdańsk office 3 days per week. Applications from candidates who are not able to meet this requirement will not be considered.

Nice to have:

• Experience authoring a variety of technical documentation including help, user manuals, operating instructions, release notes, and knowledge base articles.
Familiarity with AI tools and their use for content development.
• Familiarity with writing for localization and desktop publishing of localized materials.
• Knowledge of Agile methodology and tracking software, such as Rally or JIRA.
• Familiarity or certification with security management systems (e.g., OnGuard, NetBox) and experience in creating hardware documentation.
 

Our offer:

• State-of-the-art office with parking, chill-out areas, bicycle stands, showers and probably the best coffee in town
• Fruits bowls and sports activities to support your health and well-being
• Daily paid break - 30 mins and flexible working hours
• Hybrid work arrangement (3&2) to support your work-life balance
• Competitive Salary regularly increased based on your performance
• Flexible benefits basket with monthly budget allocated (medical insurance, life insurance, Multisport Card)
• Generali Insurance (Accident Insurance)
• Referrals bonuses for all open jobs and recognition programs
• Comprehensive induction, ongoing training and development to set you up for success
• In-house and external learning platforms supporting development opportunities
• Work experience opportunities to help you grow your career with us
• Global employee networks to help you connect and grow
• Employee Assistance Program - Free and confidential service to help with any difficulties regarding work, life and personal or family matters
• Access Integrity line - Any workplace issues or violations that need to be raised in good faith, can be communicated in a safe, private and confidential environment
• Frequent Employee Engagement activities supporting inclusive and diverse work environment
• Contribution to social benefits like x-mas benefit, holiday, engagement events from company social fund. 

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Join us now and be part of a global team of thinkers, innovators, dreamers, and doers who make the things that make the future!

#FutureShaper 

#PWIT

About UsHoneywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.