Senior Technical Writer, Documentation

Reposted 8 Days Ago
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New York, NY
Hybrid
140K-170K Annually
Senior level
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
We are building the monitoring and security platform for developers, IT ops teams and business users in the cloud age.
The Role
Create and manage technical documentation for Datadog's products and tools, coach team members, and develop documentation standards. Collaborate with product and engineering teams.
Summary Generated by Built In

The Technical Writing & Documentation team creates engaging and informative technical content, particularly our public product documentation: Datadog Docs. Our team is hands-on with the technologies that Datadog monitors, and collaborates with technical and product teams to create technical documentation for our APIs, SDKs, developer and security tools, and community developed integrations — thousands of pages of content! Plus a monthly product newsletter.

What You’ll Do:  

  • Partner with our product and engineering teams, manage documentation projects, and create public user documentation, with a focus on Datadog Applied AI. Dig into source code for community and internally developed systems to collect technical details for documentation.  
  • Create developer-facing documentation and guides for APIs, developer and SRE tools, and the Agent, to enable the developer and monitoring community to onboard and succeed with our products.  
  • Collaborate with the docs team and our open source community to develop documentation standards and continually improve our processes.  
  • As a senior team member, you also provide coaching, mentoring, and guidance to others in the team.  
  • Depending on the individual and team capacity, you may also contribute to our monthly newsletter, sent to over 500,000 customers per month.  

Who You Are:  

  • You are an experienced technical writer with at least 5 years of relevant experience developing documentation with a developer or SRE audience, including SDK documentation.  
  • You are experienced in using Markdown, static-site generators, and Github to develop and publish documentation with a ‘Docs as Code’ approach.  
  • You are comfortable and familiar with using basic Python and reading at least 1 other programming language (e.g., Java, Ruby).  
  • You are comfortable and familiar with modern infrastructure such as IaaS cloud services and containers.  
  • You have publicly available technical writing samples.  
  • You have experience managing large and complex documentation sets and developing well-structured and effective information architecture.  
  • Bonus points if you have experience with open source and partner ecosystem integrations and documentation development.

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.  


Benefits and Growth:  

  • New hire stock equity (RSUs) and employee stock purchase plan (ESPP)  
  • Continuous professional development, product training, and career pathing  
  • Intradepartmental mentor and buddy program for in-house networking  
  • An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)  
  • Access to Inclusion Talks, our internal panel discussions  
  • Free, global mental health benefits for employees and dependents age 6+  
  • Competitive global benefits 

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.


Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.

The reasonably estimated yearly salary for this role at Datadog is:
$140,000$170,000 USD

About Datadog: 

Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

Equal Opportunity at Datadog:

Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. 

Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. 

Privacy and AI Guidelines:

Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

Top Skills

Git
Java
Markdown
Python
Ruby
Static-Site Generators

What the Team is Saying

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The Company
HQ: New York, NY
6,500 Employees
Year Founded: 2010

What We Do

Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers' entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another.

Why Work With Us

At Datadog, we learn from and celebrate each other daily - each win is a team win. Datadogs solve tough problems, innovate pragmatically, and grow together. We promote from within, provide mentorship and opportunities for career development, and support our colleagues in the process. Best of all? We truly love what we do.

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Datadog Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them and their team.

Typical time on-site: 3 days a week
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