Senior Technical Specialist

Posted 7 Days Ago
Be an Early Applicant
2 Locations
In-Office or Remote
80K-120K Annually
Senior level
Software
The Role
The Senior Technical Specialist will analyze customer requirements, design solutions, mentor colleagues, manage projects, and handle complex technical issues.
Summary Generated by Built In

• Understand and become highly proficient in IP Based fixed access networks, Layer2 and Layer 3 protocols
• Perform architecture and design analysis for customer requirement
• Understand real-world Customer deployments and incorporate feedback into developed features.
• Work closely within and across team/DU and Product Management to jointly deliver high quality products and solutions.

Responsibilities

NIFN2026 

  • Works effectively in a mixed environment and uses best practices and knowledge of internal or external business issues to improve products or services. 
  • Has in-depth business knowledge and uses understanding of how relevant areas integrate to achieve objectives.
  • Uses advanced analytical skills to solve complex problems or problems that do not have routine solutions and takes a new perspective.
  • Shares initial ideas for professional direction of own organisational unit.
  • Acts as a professional advisor and mentor for staff / workteam / taskforces.
  • May lead projects with manageable risks and resource requirements or small teams, handles day-to-day staff management issues, including resource management and allocation of work.
  • Analyses, designs, develops and tests products / services / improvements / bug resolutions for integrated hardware / software systems as per customers' requirements.
  • Manages Subcontracting / Partnership Manager.
  • Resolves customer trouble tickets. Diagnoses complex problems / issues (EG hardware, software, combination) and provides resolution or recommend corrective actions.
  • Plans technical requirements from customers’ needs. 
  • Develops SW / HW build-controlled productions releases (EG main and update releases, service packages, maintenance updates, and customer design engineering). 
  • Defines product hardware / software evolutions through the creation and release of hardware / software documentation, hardware / software change control management, supplier and customer notifications. 
  • Retains technical and design knowledge for assigned products and technologies and provides training to the lower support teams (Tier 2 and Tier 3).
  • Applies and maintains quality standards. Participates in process and tools evolutions and improvements.
  • Applies the SW Care process (especially emergency case handling) contributing when needed to the fastest problem restoration. 
Qualifications
  • Bachelor’s or Master’s degree in Computer Science or related field with 8 to 10 yrs years of relevant experience in Product testing.
  • Proficient in Python/ Pearl /Java with Datacomm/Networking/NMS Test experience
  • Proficient in test strategy preparation, test planning, debugging and problem solving, automation of testcases
  • Familiar with OO design is preferred
  • Familiar with multi-core, multi-process, multi-thread programming
  • Familiar with network protocol, L2/L3 packet forwarding is preferred    

Top Skills

Datacomm
Java
L2
L3
Multi-Core Programming
Multi-Process Programming
Multi-Thread Programming
Networking
Nms
Oo Design
Perl
Python
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The Company
Dallas, Texas
132,624 Employees

What We Do

At Nokia, we create technology that helps the world act together. As a trusted partner for critical networks, we are committed to innovation and technology leadership across mobile, fixed and cloud networks. We create value with intellectual property and long-term research, led by the award-winning Nokia Bell Labs. Adhering to the highest standards of integrity and security, we help build the capabilities needed for a more productive, sustainable and inclusive world.

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