Senior Technical Specialist (MS Power Platform)

We’re looking for a Senior Technical Specialist to join our Global Technology team at MBPS. In this role, you will play a key, dynamic role in modernizing our customer interactions, helping to integrate analytics, business intelligence and AI into our decisions while providing actionable insights to stakeholders across the business.

Have the skills and experience for the job? Learn more about it below!

Position Responsibilities: 

• Works with the Global Compliance team throughout the Software Development Life Cycle to ensure software is functioning at peak performance
• Integrate and/or develop new solutions and maintain existing ones
• Deliver regular reporting on initiatives, program progress, and key areas of risk
• Identify, propose, and acquire toolsets to assist with the process enhancements with emphasis on straight through processing of new business applications in an Agile and DevOps environment
• Experiment with emerging technologies and understand how they will impact what comes next
• Responsible for monitoring, analyzing, and optimizing software architectures
• Maintain software environments to best support testing and deployment under continuous integration/continuous delivery
• Takes ownership of operational & support (Application & Platform) activities when required
• Amenable to work UP Ayala Technohub (Quezon City)
• Amenable to work on a hybrid set-up (3x a week onsite)
• Amenable to work in night shift schedule (at times, flexibility required on business need)

Required Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, Information Systems, or any related course
• Adaptability to learn unfamiliar technologies on the go
• Proficient in Microsoft Power Platform — Power Automate (workflow automation) and Power Apps (canvas and model-driven apps).
• Intermediate to expert on Relational Database Management System concepts and administration: SQL Server
• Experience working on or closely with customers, vendors and development teams in the Software Development Life Cycle (SDLC) using DevOps, Agile and/or waterfall methodologies
• Ability to manage, prioritize multiple work streams in a time sensitive environment
• Strategic thinker focused on digital enhancements, AI, and the customer
• Nice to have: Basic to Intermediate on the following languages: Unix & PowerShell Scripting, Python, C#, C#.NET

Preferred Qualifications:

• Effective English verbal and written communication skills. Should be able to adapt communication style to suit different audiences
• Can translate a more complex technical problem into business terms
• Strong application development/programming skills
• Solution design mindset - Ability to constructively challenge business requirements, technical requirements and any other direction that is received, to ensure we are building the BEST solution
• Work well independently as well as in team environment as situation dictates

When you join our team:

• We’ll empower you to learn and grow the career you want. 
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. 
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].