Job posting title
Senior Technical Specialist
Job summary
We are looking for a new colleague to join our Delivery & Deployment team providing custom security solutions for our clients.
Job description
ESET is leading Europe's cybersecurity company with established global presence protecting over 1 billion users, 400.000 business in almost 200 countries and territories. Our customers, for more than 30 years, rely on our proprietary innovative technology, we are trusted by some of the biggest companies in the world while being highly regarded by partners and independent analysts for our products and leading research.
In 2022, ESET has launched global Corporate Solutions Division, dedicated to support large companies and public institutions with bespoke cyber security solutions.
Your main role will be to cooperate on designing, installing, setup and configuration of security systems and solutions / product, cooperate on implementing change requests and support them. You will have to understand different platforms / environments and their behavior and be able to accommodate security solutions within these platforms / environments fulfilling customer’s requests.
What does role entail?
-
being key technical consultant for corporate client
-
get familiar with existing ESET products and their components as well as with the tools, processes and procedures that are relevant
-
based on client requirements expertly analyze technical aspects of environments (architecture, infrastructure, OS, databases, etc.) & evaluate their advantages / disadvantages / limits / risks in order to be able to provide best potential solutions / configurations of security products & solutions in customer’s environment
-
provide technical configuration of software solutions to meet customer demands
-
deploy custom setups and configuration of security solutions within the customer environments
-
preparation of testing environments (cooperation with developers)
-
test deployed solutions in customer’s environment and meet acceptance criteria for solution
-
direct communication with the customer about his requirements, needs, environments and customer’s specifics
-
visiting selected customers in order to deliver the required services
-
building, training and demonstrating technical expertise to more junior team members
Our requirements:
-
proven experience as Technical lead / IT consultant / Service delivery manager or similar role
-
practical experience with different IT / PM delivery methodologies
-
practical experience with technical configuration on software solutions and their deployment on various platforms / environments
-
experience in direct contact with client
-
interested in learning and deepening technical skills and skills in security area
-
basic knowledge of software architecture and it’s components
-
technical and analytical thinking
-
fluent English (other languages welcome)
It is awesome but not required if you can offer:
-
knowledge of programming languages is welcome
-
knowledge of security landscape and technology is welcome
-
experience with direct contact with customer is welcome
-
understanding of software development lifecycle & ITIL are welcome
After you master your main responsibilities, we offer you further opportunities for learning and growth, e.g. to the Senior Technical Specialist or Solution Architect positions.
What do we offer?
Basic wage component (brutto): from 2 800 EUR
* Financial bonus based on performance paid twice a year up to 10% from the base salary paid during the evaluation period (normally 6 months).
* The final basic wage component can be increased accordingly to individual skills and experience of the selected candidate.
Benefits we offer:
https://www.eset.com/sk/o-nas/kariera/benefity/
Job requisition
JR-04148 Senior Technical Specialist (Open)
Primary location
Bratislava
Additional locations
Time type
Full time
What We Do
For more than 30 years we have been here helping to watch over and protect progress. Over a billion users worldwide rely upon ESET’s solutions to stay secure from increasingly sophisticated digital threats. ESET´s award-winning IT security software and services provide protection in over 200 countries and territories worldwide, with its software localized into more than 30 languages.
Meanwhile, the world continues to move forward at pace. When ESET was founded, the Internet was in its infancy. Now technology is part of everything we do and is central to the continued advancements in our society. Most of the time technology does just what it is supposed to, but in order to ensure continued progress in the digital age we need someone to question what’s going on in the background.
And that’s why we are here – to continue protecting technology from threats, enabling everyone to fully embrace it’s potential and rely on it.
Put simply - when technology enables progress, ESET is here to protect it.
ESET - Progress. Protected.
Visit www.eset.com to learn more
.png)
.png)
.png)
