About Decagon
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.
Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel.
We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.
We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team.
About the Role:Decagon is looking for a Senior Technical Sourcer to help us identify and attract exceptional engineering talent as we continue to scale our technical organization.
You’ll partner closely with recruiters, engineering leaders, and hiring managers to build strong talent pipelines across our engineering organization. You’ll have significant ownership over how we map the market, identify and engage talent, and continuously raise the bar for the engineers we bring to Decagon.
You may be a good fit if you:Have 4+ years of technical sourcing experience, ideally at a high-growth or talent-dense technology company
Have a strong track record of identifying and engaging exceptional software engineers
Consistently build high-quality pipelines and deliver against ambitious hiring goals
Are creative and resourceful in finding hard-to-reach talent and crafting compelling outreach
Thrive in a fast-paced environment and build strong partnerships with recruiters and hiring managers
Have experience sourcing at an AI company, high-growth startup, or talent-dense organization
Have sourced specialized talent across areas like AI/ML, infrastructure, or distributed systems
Use data and market knowledge to measure, iterate, and improve sourcing effectiveness
Bring a high level of ownership, urgency, and creativity in finding hard-to-reach talent
Compensation
$110k - $200k + equity
Benefits
We proudly offer the following benefits for our full-time employees:
Medical, Dental, and Vision benefits for you and your family
Life Insurance and Disability Benefits
Retirement Plan (e.g., 401K, pension)
Parental Leave
Fertility and family building benefits through Carrot
Monthly stipend to support your wellness, lifestyle, and work-life balance
Daily lunches and snacks in the office to keep you at your best
Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave)
These benefits are described in more detail in Decagon’s policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.
Skills Required
- 4+ years of technical sourcing experience
- Proven track record identifying and engaging software engineers
- Ability to consistently build high-quality pipelines and meet hiring goals
- Creative and resourceful in finding hard-to-reach talent and crafting outreach
- Ability to thrive in a fast-paced environment and partner with recruiters and hiring managers
- Experience sourcing at AI companies, high-growth startups, or talent-dense organizations
- Sourced specialized talent in AI/ML, infrastructure, or distributed systems
- Use data and market knowledge to measure and improve sourcing effectiveness
What We Do
Trusted by world-class companies, Decagon is the most advanced AI platform for customer support.
