Senior Technical Program Manager

Who is DexCare?

DexCare optimizes time in healthcare, streamlining patient access, reducing waits, and enhancing overall experiences. Born within Providence, DexCare addresses tech gaps by aligning supply and demand, recently securing a $75 million Series C funding round led by ICONIQ Growth, alongside partners like MGB, Kaiser Permanente Ventures, and others, to modernize healthcare infrastructures for an inclusive ecosystem.

What is DexCare?

DexCare, a digital care orchestration platform, streamlines care delivery logistics. It empowers healthcare systems to predict constraints and precisely schedule services, optimize capacity, and cuts operational costs. Currently serving 57 million patients, including Kaiser Permanente and Providence, DexCare ushers in a new era of digital-care access, ensuring health systems can efficiently track and deliver every hour of capacity for consumer ease. 

For more information, visit www.dexcare.com or follow us on LinkedIn. 

DexCare is looking for a highly motivated and experienced Senior Technical Program Manager to join the team!

We are seeking an experienced senior technical program manager who is excited about getting in on the ground floor with a well-established team and multiple large and respected clients. Candidates will own and drive software development lifecycle efforts, including working closely with engineers to drive, document, and architect software solutions and working closely with the rest of the organization to deliver high quality software. You should be an engineer at heart and have a passion for shipping software while thriving & enjoying collaborations across all disciplines. Candidates will partner with Product and Engineering on defining roadmaps, requirements, customer use cases, and KPIs.

DexCare is committed to building a workplace that fosters inclusivity alongside productivity. We bring together people with a wide variety of backgrounds, experiences and perspectives and encourage them to collaborate and think big in a safe blame-free environment. Our greatest asset is our team! 

We firmly believe that our high-performing culture based on alignment, focus, prioritization, diversity, openness, transparency, and problem-solving are the keys to our success.

Ideally looking for a candidate located in Seattle open to a 2 days/week Hybrid schedule.

Responsibilities

• Own and deliver strategic priorities on the product roadmap while identifying technical challenges, business needs, dependencies, risks, and mitigations 
• Work closely with engineers to develop the best technical design and approach for new product development 
• Own and drive communication of goals, status, milestones, and next steps across areas of product development for the organization 
• The ability to work cross functionally to develop best practices and update software development processes in a startup environment 
• Be willing and able to go outside the traditional senior technical program manager role areas to make what needs to happen, happen

Qualifications

• 5+ years of experience working directly with engineering teams in a technical program manager role 
• 5+ years of experience driving the software development process across the many entities involved (including leadership, customers, marketing, product, development, design, test, etc) while building sustainable processes 
• 10+ years of relevant industry experience shipping enterprise software using SOA and have delivered solutions end to end 
• Be strong at active listening, asking great questions, and following through; bias for action is incredibly important

DexCare is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. DexCare does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. DexCare provides reasonable accommodation to all applicants who require such accommodation to apply for the position or to perform the essential functions of the job.