We are looking for a creative problem solver with a passion for tackling tough customer problems to join our team and serve as a program manager, with responsibility for delivering business and technical outcomes. If you're passionate about delivering awesome enterprise-level outcomes at a scale that helps transform the lives of our customers, we would love to have you join the Virtual Expert Platform (VEP) team, as a Senior Technical Program Manager, supporting our our mission is to be the platform for expertise that delivers confidence to customers around the world.
We are looking for candidates who have strong program management experience with deep technical understanding in a platform context, customer empathy, strong execution capability, and a track record of building strong business partnerships and delivering impactful business results.
Responsibilities
- Drive and own the program strategy including tying the business unit, portfolio and program strategy together. Use influence to help teams understand how the program fits into the overall strategy.
- Prioritize initiatives within the program and surface risks and trade-offs as well as recommendations to the stakeholders.
- Communicate the program plan, status and risk to wide-ranging audiences visually communicating goals of program, relationship to business goals, and other relevant success criteria.
- Lead cross-functional dependency management for your programs.
- Breakdown and organize the program into manageable pieces that can be delegated or individually owned.
- Drive the status and reporting structure in a manner that is consistent with both Agile principles and the needs of the program.
- Develop decision-making principles and recommendations for decisions.
- Identify risks, develop a risk mitigation plan and gain buy-in from stakeholders.
- Use data, principles and risk mitigation to assess progress to plan.
What We Do
Intuit is the global technology platform that powers prosperity for the people and communities we serve with TurboTax, Credit Karma, QuickBooks, and Mailchimp. Our teams innovate using a common architecture shared across all of our products to unlock powerful insights and deliver personalized customer experiences.
Our robust data and AI capabilities are instrumental to our success as an industry leader in the financial technology sector for consumer and small business customers. At the foundation of our platform architecture is a 100% modern SaaS development environment that enables our developers to deliver code fast, with quality, security and compliance built in. This platform delivers 65 billion machine learning predictions per day and 810 million AI-driven customer interactions each year. In addition, our proprietary generative AI operating system (GenOS) also makes it possible for Intuit developers to accelerate genAI product development at scale, resulting in tools like Intuit Assist—our genAI-powered assistant embedded across our ecosystem of products.
With our rich data platform, established AI foundation, commitment to data stewardship and responsible AI, and the exciting potential of our proprietary GenOS, we believe Intuit is uniquely positioned to lead the next wave of transformation and disruption.
Our culture of experimentation, collaboration, global engineering events, and learning-focused tech programs enables diverse teams of talented technologists to solve challenging problems that have a global impact for approximately 100 million consumer and small business customers.
Why Work With Us
We believe that diversity fuels innovation, and we are committed to building an ethical and inclusive workplace that enables everyone to do the best work of their lives. Together, we’re giving everyone the opportunity to prosper. Join us!
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