Senior Technical Program Manager

Posted Yesterday
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Wilmington, MA, USA
In-Office
180K-248K Annually
Senior level
Artificial Intelligence • Machine Learning • Robotics • Automation
Reinvent the Warehouse & Reimagine the Supply Chain®
The Role
Lead multidisciplinary teams delivering robotic and industrial automation products from concept through production deployment and sustainment. Manage technical integration across software, mechanical, electrical, industrial, and embedded controls teams; oversee schedules, budgets, risks, issues, and corrective actions; enforce product development processes; coordinate stakeholders and customers; and drive continuous improvement across complex programs.
Summary Generated by Built In

Who we are

With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.

What we do 

The Technical Program Management Office (PMO) oversees the planning, execution, and delivery of technical projects within the Symbotic Products and Innovation Organization. The PMO establishes and implements the processes, standards, and methodologies for project management of NPI projects to support on-going innovations and solution/product deployments. The team ensures alignment with business objectives, manages key risks/issues, and coordinates resources to ensure successful project outcomes.  The technical PMO team is responsible for handling reporting, communication, and stakeholder management across company functions and up through organization leadership. Technical PMs work closely with product and engineering teams to define project scope, schedule, and budget. The team is actively involved throughout the entire project lifecycle collaborating with teams to ensure successful technology insertion, deployment into production, and overall sustainment support.  

 

What you’ll do 

  • Lead multidisciplinary teams to bring new products from concept through implementation, delivery, and support  

  • Work closely with engineering managers and leaders, product managers/owners, to ensure rapid execution and on time, high quality delivery of complex projects. Interact with and motivate talented engineering teams across multiple locations, harness their high energy to deliver high quality products 

  • Manage robotic/automation projects that enable back-of-store space to be automated inventory management and fulfillment centers. 

  • Manage technical development, integration and deployment for large-scale automation and robot systems from design to production deployment; manage engineering deliverables across multi-disciplinary engineering teams (software, mechanical, electrical, industrial and embedded controls). 

  • Foster a culture focused on transparency, speed of decision-making, and a synchronized partnership within product teams  

  • Facilitate the resolution of issues, risks, and challenges that surface through development lifecycle including NPD/R&D process, production deployment and sustainment  

  • Manage cross-functional issue tracking to identify problems, track root-cause and corrective action plans; provide issue status across engineering teams and leadership  

  • Ensure Symbotic’s Product Development Process is followed, coach teams in executing the NPD process and best practices  

  • Lean-focused, continual improvement of new standards, processes and procedures that streamline interactions and communication across teams  

  • Facilitate cross-functional meetings and regularly communicate initiative status to teams, senior management, and customers  

  • Work with engineering, product management, sales, and finance to make sure project plans for each initiative are sound and optimized 

  • Represent Symbotic to our customer(s) as the project lead, ensuring clear communication, effective negotiation, and resolution of any roadblocks to success  

 

What you’ll need 

  • BS in Engineering, Robotics, Mechatronics, or related discipline. MS or MBA beneficial.  

  • Minimum of 10 years of related experience  

  • Minimum of 5 years in a Program Management position  

  • Extensive experience in a highly integrated electro-mechanical systems, mechatronics, or robotics product development team  

  • Extensive experience leading user-centered innovation programs across multiple disciplines  

  • Experience managing large-scale industrial automation or system integration programs 

  • Willingness to fail quickly and often to succeed sooner when exploring solutions  

  • Exemplify being the Team player. Conflict resolution and influencing skills are key to success  

  • Open to pursuing multiple paths to get to the best solution and not being too proud of your own ideas to listen to others  

  • Excellent communication and presentation skills  

  • Experience negotiating resources in a matrix environment to work on multiple workstreams, setting clear priorities when juggling priority paths  

  • Experience working with contract manufacturing partners and consultants  

  • Respect and understanding of other disciplines; including Controls, Software, Design Engineering, Systems, Electronics, Quality and Manufacturing   

  • Proficient in JIRA, MS Project, MS Power Point, MS Excel, Word, and Visio  

  • PMP accreditation is a strong plus  

 

Our environment  

  • Up to 15% travel may be required. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.  

  • The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.  

About Symbotic

Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.


We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer. 

We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information. 

The base range for this position in the posted location is $180,000.00 - $247,500.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.

Skills Required

  • Bachelor’s degree in Engineering, Robotics, Mechatronics, or a related discipline
  • Minimum 10 years of related experience
  • Minimum 5 years of experience in program management
  • Extensive experience with integrated electro-mechanical systems, mechatronics, or robotics product development
  • Experience leading user-centered innovation programs across multiple disciplines
  • Experience managing large-scale industrial automation or system integration programs
  • Excellent communication and presentation skills
  • Experience negotiating resources in a matrix environment and managing multiple workstreams
  • Experience working with contract manufacturing partners and consultants
  • Proficiency in JIRA, MS Project, Microsoft PowerPoint, Microsoft Excel, Microsoft Word, and Microsoft Visio
  • Valid driver’s license and ability to drive or fly to client and customer locations
  • Master’s degree or MBA
  • PMP accreditation

Symbotic Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Symbotic and has not been reviewed or approved by Symbotic.

  • Healthcare Strength Benefits include comprehensive medical, dental, and vision from day one, alongside wellness, mental health, and specialized coverages such as pet and transgender health care. Feedback suggests the breadth and immediacy of coverage are valued.
  • Retirement Support A 401(k) with company matching, profit sharing, and automatic enrollment are consistently emphasized as part of the package. Feedback suggests these components are seen as competitive pillars of total rewards.
  • Leave & Time Off Breadth Flexible/unlimited PTO with paid holidays and sick time is offered, managed directly between employees and leaders. Feedback suggests this structure provides meaningful scheduling flexibility.

Symbotic Insights

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The Company
HQ: Wilmington, MA
3,500 Employees
Year Founded: 2007

What We Do

The Symbotic story began in 2007 with a bold vision: to solve real-world challenges in the supply chain. Since then, we have combined deep expertise in warehouse operations with breakthrough technology to transform how goods are moved. Today, Symbotic delivers fully automated, end-to-end supply chain solutions for some of the world’s largest retailers and wholesalers. Our systems integrate advanced robotics and A.I. to address the complexity of modern distribution, helping customers achieve new levels of efficiency, speed, and flexibility. At Symbotic, we value curiosity, collaboration, and continuous improvement, empowering employees to make meaningful contributions from day one. Whether you’re designing next-generation technology, supporting operational excellence, or driving innovation behind the scenes, you’ll play a key role in shaping the future of automation and supply chain transformation at scale. If you’re looking for rewarding challenges, determined teammates, and the opportunity to make a tangible impact, Symbotic is where you belong.

Why Work With Us

What makes Symbotic unique is our people. We bring together curious thinkers, problem-solvers, and innovators who are passionate about transforming the future of supply chain automation. As we scale, we remain committed to supporting a culture rooted in creativity, teamwork, and meaningful impact.

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