Senior Technical Program Manager, Operations, NA

Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

Operational Excellence Department

The Operational Excellence team establishes the systems, governance, and capabilities that enable Vantage to operate at scale across North America with reliability, consistency, and speed. We strengthen the scalability and performance of NA Operations: Solutions Engineering, Design Integration, Mission Critical Operations, and Customer Experience- by partnering with leaders and global functions to execute the Operations Plan of Record, standardize operating models, drive process excellence, enable data-informed decisions, and embed disciplined transformation and continuous improvement.

Operational Excellence at Vantage is hands-on and outcome-driven. We combine portfolio governance, systems thinking, operational rigor, and human-centered enablement to reduce friction, increase predictability, and accelerate performance. Our team members lead high-impact initiatives, shape cross-functional execution, and directly influence how Vantage delivers on its growth, operational reliability, and customer commitments.

Position Overview

This role will be based in Denver, CO. Following our flexible work policy (3 days in-office, 2 days flexible). 

The Senior Technical Program Manager (Sr TPM) leads enterprise-level, multi-domain programs across North America Operations, supporting Mission Critical Operations, Design Integration, Solutions Engineering, and Customer Experience. This role operates at a systems and portfolio level, aligning sequencing across concurrent initiatives and shaping execution strategy for complex, cross-functional efforts. The Sr TPM is accountable for defining program architecture, anticipating systemic integration and reliability risks, and advising operational leaders on tradeoffs that impact scalability and delivery predictability. Operating with minimal oversight, the Sr TPM sets direction within the program management domain and contributes directly to short- and mid-term operational strategy execution.

Essential Job Functions

Enterprise Program Architecture & Execution Strategy

• Lead enterprise-level, multi-workstream programs that span multiple operational functions and intersecting systems

• Define execution architecture including sequencing strategy, cross-program dependency alignment, and integration gating models

• Align prioritization and sequencing across concurrent initiatives to reduce systemic risk and execution conflicts

• Establish structured program governance frameworks for high-impact initiatives

• Drive alignment across functional leaders on scope boundaries, sequencing tradeoffs, and resource implications

Cross-Program Systems Integration & Risk Leadership

• Evaluate and prioritize complex interdependencies across concurrent programs to optimize integration timing and reduce systemic risk

• Anticipate scaling constraints, reliability exposure, and operational friction points that extend beyond a single initiative

• Proactively surface cross-functional tradeoffs affecting sequencing, capacity, or operational readiness

• Facilitate resolution of high-impact conflicts that require alignment among senior operational and technical leaders

• Ensure enterprise-level readiness, validation, and mitigation strategies are defined for programs with broad operational impact

Executive Advisory & Influence  

• Serve as accountable program lead for initiatives with significant operational and executive visibility

• Advise senior operational and technical leaders on sequencing strategy, feasibility constraints, and integration tradeoffs

• Present executive-ready updates that quantify systemic risk, operational impact, and decision implications

• Shape fact-based recommendations to influence prioritization and execution strategy TPM Standards & Delivery Maturity

• Define and continuously improve TPM standards, frameworks, and execution best practices

• Mentor and guide Technical Program Managers on program structure, sequencing discipline, and risk mitigation rigor

• Elevate delivery maturity across NA Operations through consistent program architecture and governance improvements

Program Direction &  Domain Leadership

• Operate effectively in ambiguous and evolving environments, defining structure where none exists

• Make significant domain-level decisions affecting program sequencing, risk posture, and delivery outcomes

• Exercise independent judgment in resolving complex cross-functional challenges

Additional Duties

• Handle additional duties as assigned by management

Job Requirements

Education

• Bachelor’s degree in Operations, Engineering, Business, Information Systems, or related technical discipline and/or equivalent experience required

• Advanced degree (MBA, MS in Engineering, or similar) or equivalent experience preferred

Experience

• 8–14+ years of experience leading large-scale, cross-functional technical programs

• Demonstrated experience managing enterprise-level initiatives with multiple intersecting workstreams

• Experience influencing senior operational and technical stakeholders

• Experience resolving systemic integration challenges and cross-program dependencies

• Working knowledge of data center infrastructure models and operational reliability frameworks preferred  

• Experience supporting automation-enabled or AI-driven operational environments preferred

Skills

• Advanced systems thinking with ability to evaluate interdependencies across concurrent programs

• Strong sequencing and execution architecture capability

• Ability to identify and mitigate systemic risk across multi-domain initiatives

• Executive-level communication and influence without direct authority

• Ability to resolve cross-functional conflicts affecting sequencing and delivery

• Operates effectively in ambiguous environments and defines structure for complex initiatives

• Travel required is expected to be up to 20%, but may increase over time as business evolves 

Physical Demands and Special Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move up to 25 pounds.

Additional Details

• Salary Range: $150,000 - $170,000 Base + Bonus (this range is based on Colorado market data and may vary in other locations)

• This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.

• Compensation for the role will depend on a number of factors, including your qualifications, skills, competencies, and experience and may fall outside of the range shown.

#LI-AH1

#LI-Hybrid

We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other’s strengths and respecting each other’s weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.

Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.

Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.

Vantage Data Centers is an Equal Opportunity Employer

Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.

We’ll be accepting applications for at least one week from the date this role is posted. If you're interested, we encourage you to apply soon—we’re excited to find the right person and will keep the role open until we do!