Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.
At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.
P&C IT Services provides professional services to help our business units and corporate functions use technology to create, manage, and optimize information and business processes. IT Services can include a wide range of activities such as: software development, data management, Cloud services, IT security, network security, technical support, establishing and overseeing access rights, procuring and maintaining equipment or software, managing the infrastructure, and defining security procedures, The overall goal of IT Services is to provide technology solutions that increase efficiency, reduce costs, and give our company a competitive advantage over our competitors.
Great American’s culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site a minimum of two days a week, with the potential to work three days remotely. Core in‑office days are Tuesday and Thursday but will be determined by business needs.
Essential Job Functions and Responsibilities
Execution
Accountable for End-to-End delivery within the defined product
Accountable for partnering with other dependent teams, and their delivery leads, for successful product delivery
Coordinates across Product Owners, TPMs, and Delivery Leads to resolve blockers and delivery conflicts
Ensures backlog is refined, sustainable, and actionable by delivery team (meets team methodology needs)
Partners with delivery team to facilitate team ceremonies (standup, planning, retro, etc.)
Responsible for partnering with tech team to understand technical direction and capabilities for decision making and trade-off discussions
Partners with Product Owner on backlog prioritization and technical considerations
Ensures cross-functional collaboration and decision making (Balanced Team)
Process
Accountable that defined SDLC practices are followed through all phases of development and maintenance
Accountable for creating sustainable operational model with most efficient use of AMS
Delivery Strategy & Collaboration
Serves as the face of the product on the IT side - Primary escalation and communication point to the product team
Partners with business and IT stakeholders to define product level vision, objectives, and strategies
Partners with business stakeholders and Product Owners on further defining OKRs and overall success metrics for the product
Monitors and Ensures product performance (e.g. KPIs & Key Results) meets expected results
Accountable for ensuring Product Delivery team understands objectives and success criteria
Partners with Tech Leads, Anchors, and UX to create delivery options to meet business objectives
Partners with Delivery Leader on team needs, pain points, risks, and opportunities
Partners with UX and Product Owner on user feedback and user data for future product direction
Targets LEAN product principles (Lean teams, iterations, stories, releases)
Job Requirements
Education: Bachelor’s degree in Information Technology, Computer Science, or a related field.Experience: Generally, a minimum of 6 years of related experience that includes experience in Technical Product Management. Certification in Lean methodologies preferred, with a strong understanding of product development and development framework -- ideally Extreme Programming. User-Centered Design certification preferred.Scope of Job/Qualifications: Performs product management for complex products and may have product management duties for multiple teams. Instills Product Mindset with a balanced team approach by breaking down complex problems into simple solutions focused on important customer needs. Exhibits advanced analytical skills with the ability to gather and analyze data to drive problem solving and decision-making. May own product strategy and execution, ensuring alignment between customer needs, business goals, and technology capabilities. May participate in making recommendations for best practices and introducing new techniques/tools to the product management team. Exhibits advanced business knowledge and the ability to identify and define business needs including an understanding of the organization's business and technology operations. Demonstrates strong customer focus by being responsive, consultative, collaborative and accurate in work approach. Viewed as a senior resource on the team.Business Unit:
Property & Casualty IT ServicesBenefits:
We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.
Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.
*Excludes seasonal employees and interns.
Skills Required
- Bachelor's degree in Information Technology, Computer Science, or related field
- Minimum of 6 years of related experience in Technical Product Management
- Certification in Lean methodologies preferred
- Strong understanding of product development and development framework
- User-Centered Design certification preferred
Great American Insurance Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Great American Insurance Group and has not been reviewed or approved by Great American Insurance Group.
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Leave & Time Off Breadth — PTO, paid holidays, and paid parental leave are positioned as generous from the first year. These time‑off provisions are seen as core strengths of the total package.
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Healthcare Strength — Health coverage includes comprehensive medical, dental, and vision options supported by HSA and FSA programs. Wellness resources such as EAP access, fitness facilities or reimbursements, and instructor‑led classes broaden the offering.
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Retirement Support — Immediate 401(k) eligibility with a competitive company match and potential discretionary retirement contributions support long‑term savings. An employee stock purchase option and various discounts further reinforce financial benefits.
Great American Insurance Group Insights
What We Do
Based in Cincinnati, Ohio, the operations of Great American Insurance Group are engaged primarily in property and casualty insurance, focusing on specialty commercial products for businesses. We have more than 30 specialty property and casualty insurance businesses, and in 2021, approximately 50% of our gross written premium in our property and casualty operations was generated by business units with a Top 10 market ranking. Great American Insurance Company has received an "A" (Excellent) or higher rating from the AM Best Company for more than 110 years (most recent rating evaluation of "A+" (Superior) affirmed December 3, 2021). The members of Great American Insurance Group are subsidiaries of American Financial Group, Inc. (AFG), also based in Cincinnati, Ohio.
