Solution Engineer - Performance Engineering (NeoLoad)

We are seeking a dynamic and technically proficient Solution Engineer/ Senior Technical Product Manager to join our team. In this role, you will bridge the gap between product strategy and technical execution, ensuring our solutions meet both market demands and high-quality standards. You will own the product backlog, collaborate closely with engineering teams, and drive the development of scalable, high-performance software products, focusing on our product, NeoLoad. 

Key Responsibilities: 

• Manage and prioritize the product backlog, ensuring alignment with business objectives and technical feasibility. 

• Be comfortable interpreting and leveraging data to make prioritization decisions and tradeoffs. 

• Translate business requirements into detailed technical specifications and user stories. 

• Work closely with engineering managers and technical architects to design solutions that are scalable, secure, and performant.

• Act as a subject matter expert for your product area, understanding user needs and addressing customer escalations effectively. 

• Oversee release planning and coordination, ensuring timely and high-quality delivery of product features. 

• Collaborate with cross-functional teams to define and implement AI-driven product features 

Qualifications: 

• You have a Bachelor’s degree in Computer Science, Engineering, or relevant industry experience from a related field. 

• You bring 5+ years of experience in technical product management/solution engineering type of roles with a focus on enterprise software. Experience with SaaS products is a plus. 

• You are comfortable with leading conversations and creating functional specifications for technical features with technical stakeholders about topics like distributed systems, microservices architectures, client-server and API-based systems (REST, gRPC), Cloud-native architectures (AWS, Azure, GCP), CI/CD pipelines, test automation, etc. at the product level.

• Experience with application performance monitoring (APM), observability, and modern development environments like microservices would be a great plus. 

• Experience with AI - Prompt engineering fundamentals (token limits, latency, cost tradeoffs; hallucinations and mitigation strategies; evaluation of LLM outputs; etc.)

• You have an understanding of how AI fits into real-world systems (APIs (REST, gRPC); Model serving and inference basics; Cloud AI platforms (AWS, GCP, Azure); MLOps concepts: CI/CD for ML, Model versioning, Monitoring & retraining triggers, etc.)

• You have experience in partnering with Engineering to balance the strategic needs of the business with technical initiatives to maintain product health. 

• You have experience working in agile environments, leading cross-functional teams to deliver complex projects. 

• Excellent verbal and written communication skills in English, with the ability to analyze, convey complex technical concepts to diverse stakeholders, and to develop innovative solutions. 

You can look forward to:

• Flexible working schedule (no core hours) 

• 25 days of paid time off 

• 3 Sick Days 

• 2 days of paid Volunteering Leave per year to get involved in your local community or in a cause that matters to you 

• Hybrid work environment, with home-office allowance

• Meal allowance

• Pension Contribution  

• Life & Disability Insurance

• A team of passionate professionals who are experts in their fields

• Events for employees to learn, celebrate and socialize (training sessions, hackathons, parties, sports events, board game gatherings, BBQs) and much more

Tricentis Core Values:

Knowing what we need to achieve and how to achieve it is important. Tricentis core values define our ways of working and the behaviours we model that create an enjoyable and successful Tricentis life.

Demonstrate Self-Awareness: Own your strengths and limitations.

Finish What We Start: Do what we say we are going to do.

Move Fast: Create momentum and efficiency.

Run Towards Change: Challenge the status quo.

Serve Our Customers & Communities: Create a positive experience with each interaction.

Solve Problems Together: We win or lose as one team.

Think Big & Believe: Set extraordinary goals and believe you can achieve them.

About Tricentis:  
Tricentis is a software company officially founded in 2007, with primary focus on software quality assurance. Whether exploratory or automated, functional or performance, API or UI, as well as  mainframes or custom applications or packaged applications, or cloud-native applications - our comprehensive suite of specialized Continuous Testing tools makes DevOps real by giving our clients the confidence to release on-demand.  
 
Tricentis has more than 1500 employees working in across over 20 global offices in US, EMEA, APAC serving over 2100 customers, and currently expanding our R&D centers to two new locations in the Czech Republic – Prague and Brno - Hybrid office environment. 

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Tricentis is proud to be an equal opportunity workplace. Qualified applicants will receive consideration for employment without regard to race, color, ethnicity, gender, religious affiliation, age, sexual orientation, socioeconomic status, or physical and mental disability and other statuses protected by law.
Global Sanctions Compliance

We comply with all applicable global sanctions and export control laws. Candidates must not be listed on any government restricted party lists (including OFAC SDN List and U.S. Commerce Department restricted lists) and must certify that their employment would not violate any sanctions or export control regulations. Candidates must notify us of any changes to their status during the application process or subsequent employment.