NationsBenefits is recognized as one of the fastest-growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth, improve outcomes, reduce costs, and bring value to their members.
Through our comprehensive suite of innovative supplemental benefits, fintech payment platforms, and member engagement solutions, we help health plans deliver high-quality benefits to their members that address the social determinants of health and improve member health outcomes and satisfaction.
Our compliance-focused infrastructure, proprietary technology systems, and premier service delivery model allow our health plan partners to deliver high-quality, value-based care to millions of members.
We offer a fulfilling work environment that attracts top talent and encourages all associates to contribute to delivering premier service to internal and external customers alike. Our goal is to transform the healthcare industry for the better! We provide career advancement opportunities from within the organization across multiple locations in the US, South America, and India.
Role: Product Manager
Employment Type: Full-Time
Experience: 5+ Years
We are looking for a thoughtful, outcome-focused Product Manager to take ownership of the product development lifecycle—from shaping ideas with stakeholders to defining requirements, prioritizing the roadmap, and partnering with engineering and design teams to deliver meaningful product improvements.
In this role, you'll work closely with engineering, design, account teams, and business stakeholders to understand customer needs, translate complex business requirements into clear product solutions, and ensure we're building products that deliver measurable business and user value.
This is an ideal opportunity for someone who thrives in a fast-paced, collaborative, and ambiguous environment, enjoys solving complex problems, and takes ownership from concept through launch and beyond.
Key Responsibilities- Collaborate with business stakeholders, customers, and account teams to gather feature requests and understand business needs.
- Translate high-level requirements into clear product specifications, user stories, acceptance criteria, and functional requirements.
- Own and continuously prioritize the product backlog, roadmap, and release plans based on business impact, customer needs, and technical considerations.
- Partner closely with engineering and design teams throughout the product development lifecycle.
- Lead customer and stakeholder discussions, document requirements, and ensure timely follow-up on action items.
- Serve as the primary product point of contact for account teams and business stakeholders, providing clarity on priorities, trade-offs, dependencies, and timelines.
- Define lightweight product and delivery processes that improve team efficiency and help ensure consistent execution.
- Use customer feedback, product data, analytics, and business objectives to inform product decisions.
- Establish measurable success criteria and key metrics before launching features and evaluate performance after launch.
- Identify and resolve open questions, risks, and cross-functional dependencies before they become blockers for engineering.
- Create and maintain internal product documentation, release notes, and other product-related materials as needed.
- Work with cross-functional teams to ensure successful product launches and adoption.
- 5+ years of experience in Product Management, preferably with experience building and managing SaaS products.
- Proven experience owning products or features throughout the end-to-end product development lifecycle.
- Strong experience working collaboratively with engineering, design, business stakeholders, and customers.
- Demonstrated ability to write clear product requirements, specifications, user stories, and acceptance criteria.
- Strong analytical and problem-solving skills, with the ability to use data to make informed product decisions.
- Comfortable working with SQL and independently querying data to investigate questions, validate assumptions, and support product decisions.
- Experience reasoning through complex business rules, workflows, and system states, including understanding how changes to business rules may impact existing data and functionality.
- Ability to translate complex business needs into simple, well-scoped, actionable product solutions.
- Comfortable using AI tools as part of your day-to-day product workflow, with the judgment to validate and critically evaluate AI-generated outputs.
- Strong ownership mindset with the ability to operate effectively in a fast-paced and ambiguous environment.
- Excellent written and verbal communication skills.
- Ability to collaborate and maintain working-hour overlap with teams operating in Eastern Time (ET).
- Experience working in healthcare, logistics, benefits administration, claims, EDI billing, or other regulated or operationally complex industries.
- Familiarity with Agile methodologies, backlog grooming, sprint planning, and lightweight project management practices.
- Experience translating business requirements into technical and functional product requirements.
- Experience working directly with customers and business stakeholders to identify problems and define solutions.
- Experience launching an LLM/AI-powered product or feature to real users.
- Experience with benefits administration, healthcare claims processing, or EDI/X12 billing workflows.
In this role, success means:
- Engineering teams have clear, well-defined requirements and are able to move quickly without unnecessary ambiguity.
- Product priorities are aligned with customer needs and measurable business outcomes.
- Stakeholders have visibility into priorities, trade-offs, dependencies, and timelines.
- Features launch with clearly defined success criteria and are evaluated using meaningful data.
- Customer and user feedback consistently influences product decisions.
- Product processes remain lightweight, practical, and focused on enabling the team to deliver better outcomes.
We believe in supporting our team with meaningful benefits that promote well-being, flexibility, and professional growth.
Our benefits include:
- Medical, Dental, Vision, and Life Insurance with employer contributions
- Flexible Paid Time Off (PTO) and Sick Leave
- Paid Holidays
- A driven, impact-focused culture where autonomy, ownership, and collaboration are highly valued
Skills Required
- 5+ years of experience in Product Management, preferably building and managing SaaS products
- Experience owning products or features throughout the end-to-end product development lifecycle
- Experience collaborating with engineering, design, business stakeholders, and customers
- Ability to write product requirements, specifications, user stories, and acceptance criteria
- Strong analytical and problem-solving skills using data for product decisions
- Comfort with SQL and independently querying data
- Experience reasoning through complex business rules, workflows, and system states
- Ability to translate complex business needs into simple, actionable product solutions
- Comfort using AI tools and critically evaluating AI-generated outputs
- Ability to work effectively in a fast-paced and ambiguous environment
- Excellent written and verbal communication skills
- Ability to maintain working-hour overlap with teams operating in Eastern Time
- Experience in healthcare, logistics, benefits administration, claims, EDI billing, or other regulated or operationally complex industries
- Familiarity with Agile methodologies, backlog grooming, sprint planning, and lightweight project management
- Experience translating business requirements into technical and functional product requirements
- Experience working directly with customers and business stakeholders to identify problems and define solutions
- Experience launching an LLM or AI-powered product or feature
- Experience with benefits administration, healthcare claims processing, or EDI/X12 billing workflows
NationsBenefits Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NationsBenefits and has not been reviewed or approved by NationsBenefits.
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Fair & Transparent Compensation — Pay is frequently characterized as decent or good for certain entry-level and frontline roles, with timely pay also highlighted. Compensation is sometimes positioned as competitive relative to the work performed in those positions.
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Leave & Time Off Breadth — Unlimited PTO is described as available for some salaried roles, which can increase perceived flexibility. Paid holidays and paid time off are presented as part of the standard package for eligible employees.
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Wellbeing & Lifestyle Benefits — A fitness stipend and occasional company-sponsored outings or training-related perks are included among the extra benefits. These additions can modestly strengthen the overall rewards experience beyond core insurance.
NationsBenefits Insights
What We Do
NationsBenefits® is a leading supplemental benefits company providing managed care organizations with innovative healthcare solutions helping to promote independence, health, and well-being for more than 20 million members across the U.S. When the company was founded in 2015 by Glenn Parker, M.D., we set out to disrupt the healthcare industry. In 2020, we rebranded to NationsBenefits to expand the company’s core offering and broaden the scope of our clinically focused services. Today, we surpass traditional benefit management programs by helping our health plan partners drive growth, improve outcomes, reduce costs, and delight members. Our best-in-class service model engages members in meaningful and measurable ways with technology-based solutions tailored to the unique needs of each population.
