Senior Technical Partner Solutions Manager
This role is eligible for our hybrid work model: Two days in-office.
Why this role matters
Priceline Partner Solutions powers travel experiences for some of the world's most recognised brands through a robust API platform. As Senior Technical Partner Solutions Manager, you will own the end-to-end technical relationship with a portfolio of strategic partners. This is a hands-on, deeply technical role where you will be expected to operate independently, drive integration quality, and serve as a trusted expert for both partners and internal teams. You will work closely with Product and Engineering to solve complex problems and push the quality of our integrations forward.
What you will do
Own the end-to-end technical relationship with a portfolio of strategic API partners, from integration and onboarding through to post-launch performance and growth.
Serve as the primary technical point of contact for partners, handling API questions, troubleshooting integration issues, and guiding partners toward effective solutions.
Monitor and analyze API performance metrics to identify trends, surface issues proactively, and drive improvements before they become partner-facing problems.
Work cross-functionally with Product, Engineering, and Commercial teams to advocate for partner needs and support the adoption of new API features and capabilities.
Lead structured technical reviews with partners, translating data into clear and actionable insights.
Create and maintain documentation covering integration best practices, onboarding processes, and key performance benchmarks.
Contribute to process improvements that make onboarding faster, integrations more stable, and partner experiences more consistent.
Manage multiple partner relationships and workstreams simultaneously without losing attention to detail or follow-through.
What we are looking for
Strong technical foundation: Comfortable reading API documentation, working with JSON, and troubleshooting integration issues independently.
Excellent communication skills across technical and non-technical audiences - partners, product teams, and senior stakeholders.
Proactive and self-directed: You identify problems before they escalate and follow through without needing to be reminded.
Comfortable operating in ambiguity: The environment moves fast and the playbook is still being written in many areas.
A collaborative team player who understands that the best outcomes come from working across functions, not working in silos.
High standards for quality and accountability: You take ownership of your partner relationships and the outcomes they produce.
Intellectually curious: You want to understand how things work, not just what the output is.
Nice to have
Experience with hotel, travel, or hospitality APIs or distribution systems.
Familiarity with monitoring and analytics tools such as Grafana, Superset, Tableau etc
Proficiency with SQL, Postman, or similar tools for querying and testing.
Experience working with distributed or cross-functional international teams.
There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, certain roles may be eligible for an annual bonus and/or equity grant.
The salary range for this position is $110,000-130,000 CAD.
Who We AreWE ARE PRICELINE.
Our success as one of the biggest players in online travel is all thanks to our incredible, dedicated team of talented employees. Priceliners are focused on being the best travel deal makers in the world, motivated by our passion to help everyone experience the moments that matter most in their lives. Whether it’s a dream vacation, your cousin’s graduation, or your best friend’s wedding - we make travel affordable and accessible to our customers.
Our culture is unique and inspiring (that’s what our employees tell us). We’re a grown-up, startup. We deliver the excitement of a new venture, without the struggles and chaos that can come with a business that hasn’t stabilized.
We’re on the cutting edge of innovative technologies. We keep the customer at the center of all that we do. Our ability to meet their needs relies on the strength of a workforce as diverse as the customers we serve. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity and collaboration.
Priceline is part of the Booking Holdings, Inc. (Nasdaq: BKNG) family of companies, a highly profitable global online travel company with a market capitalization of over $80 billion. Our sister companies include Booking.com, BookingGo, Agoda, Kayak and OpenTable.
If you want to be part of something truly special, check us out!
Flexible work at PricelinePriceline is following a hybrid working model, which includes two days onsite as determined by you and your manager (ideally selecting among Tuesday, Wednesday, or Thursday). On the remaining days, you can choose to be remote or in the office.
Perks & Benefits at PricelineOur benefits are designed to support your health, wellbeing, and life inside and outside of work. Eligible Priceliners have access to:
Health & wellness coverage including medical, dental, vision, and mental health resources
Generous time off including PTO, holidays, a company-wide Priceline Pause reset week, and paid volunteer days
Work/life support including the ability to work up to 4 weeks per year from anywhere, parental leave, dependent care and family support resources, Summer Fridays, and office perks like stocked kitchens and catered meals (varies by location)
Financial security programs such as retirement plans with company contributions, life and disability coverage, and tax-advantaged accounts
Signature travel perks including employee-only discounts on hotels and flights, VIP deals, and Big Deal Bucks credits
Additional perks & discounts like travel and partner discounts, tuition support, legal support, and pet benefits
A people-first culture with Employee Resource Groups (ERGs), social events, recognition programs, and service awards that help you connect, grow, and celebrate together
Specific benefits and programs vary by location.
Inclusion is a Big Deal!To be the best travel dealmakers in the world, we believe our team should reflect the broad range of customers and communities we serve. We are committed to cultivating a culture where all employees have the freedom to bring their individual perspectives, life experiences, and passion to work.
Priceline is a proud equal opportunity employer. We embrace and celebrate the unique lenses through which our employees see the world. We’d love for you to join us and help shape what makes our team extraordinary.
Applying for this position
We're excited that you are interested in a career with us. For all current employees, please use the internal portal to find jobs and apply.
External candidates are required to have an account before applying. When you click Apply, returning candidates can log in, or new candidates can quickly create an account to save/view applications.
Skills Required
- Comfortable reading API documentation, working with JSON, and troubleshooting integration issues independently
- Serve as primary technical point of contact for partners and internal stakeholders
- Monitor and analyze API performance metrics and translate data into actionable insights
- Excellent communication skills across technical and non-technical audiences
- Proactive, self-directed, comfortable operating in ambiguity and managing multiple workstreams
- Create and maintain documentation for integration best practices and onboarding processes
- Experience with hotel, travel, or hospitality APIs or distribution systems
- Familiarity with monitoring and analytics tools such as Grafana, Superset, Tableau
- Proficiency with SQL and tools for querying and testing (e.g., Postman)
- Experience working with distributed or cross-functional international teams
Priceline Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Priceline and has not been reviewed or approved by Priceline.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive, including medical, dental, and vision offerings alongside an EAP. Fitness reimbursement is also described as part of the standard health-and-wellness set.
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Leave & Time Off Breadth — Time away is framed as well-supported through paid time off, company holidays, and paid volunteer days. These elements collectively broaden the non-cash value of the package for many employees.
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Fair & Transparent Compensation — Pay is characterized as fair-to-decent in parts of the organization, with certain technical roles described as competitive. Total rewards can feel more acceptable when benefits and travel-related perks are factored in.
Priceline Insights
What We Do
At Priceline, part of Booking Holdings, Inc. [NASDAQ: BKNG], we believe every trip is a big deal to our customers. Whether it’s a much-needed getaway, wedding, reunion, graduation, or rooting on a favorite team—those are the moments that nobody should miss out on. Our mission? Be the best travel dealmakers in the world. We provide our customers with smart and easy ways to access the very best deals available on hotel rooms, flights, rental cars, vacation packages and cruises, so they can be there for the moments that matter the most to them. We do that by welcoming people who are at the top of their game, who want to learn and grow with others and who take their work seriously (but not themselves). We’re building a diverse and uniquely talented team to make sure our customers can be there for all those {big deal} moments. Come join us!
