Director, AI Workforce Transformation

Position Title: Director, AI Workforce Transformation
Position Type: Regular - Full-Time
Requisition ID: 44448
In every role, McCainers are ambitious, curious, and passionate about creating exceptional work experiences - together. With a customer-first mindset, we make doing business with McCain easy.
About the role.
Technology is advancing faster than roles, skills, and ways of working-creating a growing AI productivity and skills gap across organizations. At McCain, closing this gap requires more than tools or communications; it requires a fundamental shift in how work is designed, how roles and skills evolve, how managers lead, and how employees safely adapt.
Reporting to the VP, Global Communications & Change, The Director, AI Workforce Transformation is accountable for shaping and driving McCain's enterprise AI workforce transformation agenda. This role designs and enables the behavioral, cultural, and leadership shifts required for sustainable AI adoption, placing people at the center of reinvention.
This is an organizational development, culture, and change leadership role, ensuring McCain builds the skills, mindset and change agility needed to thrive in a continuous-transformation environment.
What you'll be doing.
1. Lead Enterprise AI Workforce Transformation Strategy

• Partnering with the VP of AI and VP Communications & Change, you will design and lead McCain's enterprise-wide AI Workforce Transformation strategy. Through an integrated Communication, Change and Learning strategy you will focus on realizing value through tool adoption, workflow redesign and high value use case implementation.
• Establish integrated working rhythms with key stakeholders across Digital Technology and HR to ensure alignment and cohesion in this fast-changing and dynamic agenda.
• In partnership with Organizational Development, champion enterprise-wide AI fluency, building baseline AI capability and confidence across all levels of the organization through an ongoing learning strategy.

2. Redesign Work for an AI-Enabled Organization

• Develop a repeatable approach for identifying where AI can simplify, augment, or fundamentally redesign how work gets done.
• Partner with functions and business teams to understand current-state workflows and design future-state human + AI ways of working.
• Help leaders move beyond automating existing tasks to rethinking processes, responsibilities, and decision-making.
• Support the AI Accelerator in assessing Use Cases, ensuring that Change Impacts are assessed with the appropriate level of change support identified
• Continue to evolve the enterprise KPI framework for AI adoption and workforce ensuring value, not just adoption, is tracked and reported.

3. Build People Leader Capability

• Redefine manager capability for an AI-enabled organization, including:
  • Leading teams through role and task redesign
  • Adopting new work practices and workflows while embedding McCain ways of working
  • Coaching employees through change and skill shifts
• Embed psychological safety, accountability, and trust into leadership expectations, team norms, and ways of working.
• Embed transformation capability at the team level, recognizing it as the true engine of AI innovation and adoption.
• Use continuous listening and sentiment insight to help managers spot emerging needs and adjust support in real time.

4. Foster AI Transparency Across the Enterprise

• Champion enterprise standards for AI transparency, responsible use, and open dialogue.
• Partner with Communications to ensure leaders clearly communicate:
• How AI is being used at McCain and why
• What it means for McCainers, their work and roles
• What guardrails and expectations exist
• Address employee concerns directly, creating the trust and psychological safety required for confident adoption.

5. Help Build Change Agility as a Core Organizational Capability

• Work closely with Change Enablement to operationalize change agility as a core capability across the enterprise.
• Enable leaders, teams, and individuals to adapt quickly to ongoing transformation, ambiguity, and evolving ways of working.
• Partner across HR, Technology, and all functions and regions to ensure change capability is built as part of the every day way we work, not treated as a one-time intervention.

What you'll need to be successful.
Required Experience & Background

• 8-12 years of experience in organizational development, workforce transformation, enterprise change or culture transformation
• Proven leadership of enterprise-scale technology or digital transformation across a global organization
• Experience working with senior leaders and managers in highly complex, matrixed environments

Required Skills & Capabilities

• Experience designing manager-facing leadership or enablement and development programs that drive real behavior change
• Deep expertise in human-centered change methodologies (e.g., Prosci or equivalent), with the ability to evolve them for continuous change
• Strong facilitation, coaching, and storytelling skills; credible with executives, managers, and frontline employees
• Demonstrated ability to shape culture, behaviors, and leadership practices-not just deliver change plans
• Familiarity with AI and workforce implications; a trusted, informed voice on the human side of AI with clear demonstration of AI personal adoption
• Experience with skills-based workforce planning, skills taxonomies, or data-driven skills-gap analysis to inform role and capability redesign
• Working knowledge of AI governance and responsible AI principles, with the ability to translate them into practical guardrails for teams

Leadership Attributes

• Systems thinker who understands the interplay between strategy, technology, work design, culture, and capability
• Comfortable operating amid ambiguity and rapid change
• Influential leader who builds trust, momentum, and alignment across functions
• Passionate about empowering managers as the frontline leaders of transformation

About McCain.
Click Here to learn more about McCain and how we provide you with opportunities to make an impact that matters.
Leadership principles.
At McCain, our leadership principles guide how we engage with customers, collaborate as a team, and achieve success. We focus on understanding customer needs, driving innovation, empowering people, and taking ownership to clear obstacles and deliver results.
AI & Digital Capabilities
At McCain, AI and digital capabilities are part of how we work and innovate. We value curiosity toward emerging technologies and the thoughtful, responsible use of AI-enabled tools to improve outcomes as part of our future-ready culture
The McCain experience.
We are McCain. This statement is a testament to our collective strength and our individual value. Your contributions play a vital role in our success. Our winning culture is rooted in authenticity and trust, empowering us to bring out the best in one another. Here, you'll find opportunities to learn, grow, and thrive. Join us and experience why we're better together.
Compensation Package : $146,200.00 - $195,000.00 . CAD annually + Bonus eligibility + Long-term incentive eligibility
The above reflects the target compensation range for the position at the time of posting. Hiring compensation will be determined based on experience, skill set, education and training, and other organizational needs. This posting is for an existing vacancy.
Benefits: At McCain, we're on a mission to create a winning culture that puts employee safety and well-being at the heart of what we do, every day. We understand and appreciate that each person's needs are unique and ensure our benefits & well-being programs reflect that. Employees are eligible for the following benefits: health coverage (medical, dental, vision, prescription drug), retirement savings benefits, and leave support including medical, family and bereavement. Well-being programs include vacation and holidays, company-supported volunteering time, and mental health resources. Coverages are aligned with applicable law and can vary by work level, location, and nature of the role. Additional benefit detail available during the application process.
Your well-being matters to us, and we're here to provide you with the necessary resources to support you in being your best self at work - and at home.
McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law.
McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know , and we will work with you to find appropriate solutions.
Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain's Global Privacy Policy and Global Employee Privacy Policy , as applicable. McCain leverages AI in the hiring process, though all final decisions are made by humans. You can understand our approach to AI and how your personal information is being handled here .
Job Family: Communications
Location(s): CA - Canada : Ontario : Toronto
Company: McCain Foods (Canada)